Desi Dhaba is a Melbourne-based Indian restaurant group offering North Indian cuisine in a casual, late-night dhaba-style setting, with multiple locations across the Melbourne area.
Desi Dhaba is a Melbourne-based Indian restaurant group known for its North Indian and Punjabi-style food served in a casual, late‑night dhaba setting. With multiple locations around inner-city Melbourne, they offer dine‑in, takeaway, and delivery options featuring curries, tandoori dishes, biryanis, vegetarian and vegan options, as well as naan and other Indian breads. Many locations are licensed or BYO-friendly, and orders can typically be placed directly in-store, via phone, online through desidhaba.com.au, or through third‑party delivery apps.
A Desi Dhaba charge may appear on your bank or card statement when you pay for a meal in‑restaurant, pick up takeaway, or place an online/delivery order. Charges might also appear under a slightly different descriptor (e.g., “DESI DHABA MELBOURNE” or similar) depending on the specific location or payment processor. You may also see a separate charge for tips, split bills, or add‑ons such as drinks and extra dishes. In some cases, a small pending or pre‑authorisation amount may appear temporarily when your card is first processed (especially for bar tabs or when using contactless or online payments); this usually falls away once the final amount is settled.
If you’re unsure about a Desi Dhaba charge, first check your recent restaurant visits, delivery app order history, and email/SMS receipts around the date of the transaction. If you still have questions, visit desidhaba.com.au and use the contact details or enquiry form for the relevant location, or call the restaurant directly using the phone number listed on the site or on your receipt. Common issues—such as duplicate charges, incorrect amounts, or unrecognised tips—are usually resolved by speaking with the venue that processed the payment, which can review their POS records, provide a copy of the bill, adjust an error, or advise you on next steps with your bank if a dispute is needed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Desi Dhaba.
Why do I see a charge from Desi Dhaba on my card when I don’t remember eating there?
Many Desi Dhaba charges come from in‑person visits that may be easy to forget, such as late‑night meals, group dinners where one person paid and others reimbursed them, or quick takeaway stops. You may also see a Desi Dhaba descriptor if you ordered through a delivery platform that routes payments via the restaurant’s merchant account. Check your food delivery apps (Uber Eats, DoorDash, Deliveroo, Menulog, etc.), your email inbox, and text messages for order confirmations around the transaction date.
What are typical amounts for a Desi Dhaba charge?
Most Desi Dhaba transactions for one or two people typically range from about AUD $20–$80, depending on how many dishes and drinks are ordered. Larger group bills, catering trays, or big takeaway orders can be significantly higher. You may also see a separate or slightly higher amount if you added a tip at the terminal or if several smaller items (like extra naan or drinks) were added at the counter before payment.
Why is there both a pending Desi Dhaba charge and a final charge on my statement?
Some banks show an initial pending or pre‑authorisation amount when your card is first tapped, inserted, or used online at Desi Dhaba, followed later by the final settled amount. This can happen if the restaurant adjusts the total for tips, corrected items, or split bills, or if the bank simply holds a temporary authorisation. The pending amount should automatically disappear within a few business days; if it does not, contact your bank and the specific Desi Dhaba location for clarification.
How can I get a copy of my Desi Dhaba receipt or tax invoice?
If you paid in‑store, the staff can usually reprint a receipt or provide a tax invoice if you contact the same Desi Dhaba location with the exact visit date, approximate time, and the last four digits of your card. For online or delivery orders placed via desidhaba.com.au, check your email for an order confirmation or invoice, or log into your ordering account if you created one. For orders via third‑party apps, you can usually download the receipt directly from the app’s past orders section.
How do I dispute or request a refund for a Desi Dhaba charge I believe is incorrect?
Start by calling or visiting the specific Desi Dhaba location that appears on your statement (or closest to where you dined) and explain the issue, such as being charged twice, an incorrect amount, or missing items from a takeaway or delivery order. Have your transaction date, amount, and the last four digits of your card ready so they can look up the payment in their POS system. If an error is confirmed, the restaurant can usually process a partial or full refund back to your original payment method; if you cannot resolve it with them, contact your bank or card issuer to initiate a formal chargeback investigation.
Can a Desi Dhaba charge appear under a different name or location on my statement?
Yes, the descriptor on your statement may vary slightly depending on which Desi Dhaba venue you visited and which payment processor they use. It might include abbreviations such as “DESI DHABA MELB,” “DESI DHABA VIC,” or a specific suburb name. If the location name looks unfamiliar, compare the date and area with your movements—often the trading name on the terminal differs slightly from the branding on the restaurant’s signage.
How do I resolve an issue with a Desi Dhaba delivery or online order charge?
If you ordered directly through desidhaba.com.au, use the contact details on the website or your confirmation email to reach the restaurant and reference your order number. For orders placed via a delivery platform (Uber Eats, DoorDash, etc.), you generally need to report problems—such as missing items, incorrect charges, or refunds—through the app’s help or support section, as they process the payment and refund on behalf of the restaurant. In both cases, keep screenshots or emails of your order details and charges for quicker resolution.
What’s the best way to contact Desi Dhaba about a billing question?
Visit desidhaba.com.au and navigate to the locations or contact page to find the phone number and, where available, email address of the specific restaurant you visited. Calling the venue directly during their opening hours is usually the fastest way to resolve a billing query, as staff can check the EFTPOS/POS records in real time. For non‑urgent matters, you can also use any contact or enquiry form on their website and include your name, contact details, date and amount of the charge, and a brief description of the issue.