Dishtec Pty Ltd

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Dishtec Pty Ltd is an Australian company that provides repair, maintenance, and installation services for commercial kitchen equipment, including dishwashers, refrigeration, gas and electrical appliances for the food and hospitality industry. They service venues such as restaurants, hotels, aged care facilities, hospitals, and other commercial kitchens across Australia.

Kingsgrove, New South Wales, Australia
dishtec.com.au

About Dishtec Pty Ltd

Dishtec Pty Ltd is an Australian service company based in Kingsgrove, New South Wales, specialising in commercial kitchen equipment. They provide installation, repair, and preventative maintenance for dishwashers, glasswashers, refrigeration units, ovens, cooktops, gas appliances, and other food-service equipment used in restaurants, cafés, hotels, clubs, hospitals, aged care facilities, and institutional kitchens across Australia. Dishtec works primarily business-to-business, coordinating with venue managers, chefs, facility managers, and hospitality operators, and typically bills via job-based invoices rather than consumer-style app subscriptions.

A Dishtec charge usually appears on a bank or card statement after a service call, equipment repair, scheduled maintenance visit, or installation of new equipment or parts. You might also see a charge for diagnostic call-out fees, emergency breakdown attendance, or the supply and delivery of replacement components (such as pumps, heating elements, control boards, refrigeration parts, or gas fittings). In some cases, venues set up ongoing service or maintenance agreements, so Dishtec may bill on a recurring (e.g., monthly or quarterly) schedule under the business name “DISHTEC PTY LTD” or a similar descriptor, and there may occasionally be pre-authorisation holds when a card is used to secure booking or confirm parts orders.

To verify or resolve questions about a Dishtec charge, first check internal records such as job sheets, work orders, email confirmations, or invoices sent to your venue’s accounts or maintenance department. Compare the transaction date and amount with recent service visits, equipment breakdowns, or installations at your site. If you still have questions, contact Dishtec directly via the details on their official website (dishtec.com.au) or the contact information printed on your invoice, providing your venue name, service address, approximate service date, and charge amount so they can look up the job. Common billing issues—such as duplicate payments, queries about call-out fees, or confusion between labour and parts charges—are usually resolved by requesting a detailed statement or copy of the signed job card from their accounts or service team.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Dishtec Pty Ltd.

  1. Dishtec Pty Ltd St Peters AUS

Frequently Asked Questions

Why was my business charged by DISHTEC PTY LTD?

This charge typically relates to a commercial kitchen service Dishtec provided, such as repairing a dishwasher or fridge, installing new equipment, or performing scheduled maintenance. Review your recent service visits or breakdown calls around the transaction date, and check for corresponding job sheets or invoices issued to your venue. In many venues, the kitchen manager or maintenance team arranges the call-out, while the accounts team sees the charge later on the statement.

Does Dishtec offer ongoing service or maintenance plans, and how are they billed?

Yes, many clients have ongoing preventative maintenance agreements for key equipment like dishwashers, refrigeration, and gas appliances. These are typically billed on a recurring schedule—often monthly, quarterly, or annually—under the name DISHTEC PTY LTD, with separate invoices for any additional breakdown call-outs or major parts. The exact amount depends on the number and type of units covered and is defined in your service contract or proposal.

Why is the Dishtec amount different from the quote I received?

The final invoice from Dishtec can differ from an initial estimate if additional faults were found, extra labour time was required, or urgent parts had to be supplied to complete the repair safely and compliantly. Quotes often cover standard labour and anticipated parts, but actual on-site conditions may require modifications or extra components. Your invoice should itemise labour, call-out fees, and parts; if something seems unclear, request a breakdown from Dishtec’s accounts team.

Can I cancel or reschedule a Dishtec service booking without being charged?

Dishtec generally allows cancellations or reschedules if they are made with reasonable notice before the technician is dispatched, but late cancellations may incur a call-out or minimum charge, especially for same-day or emergency bookings. To avoid fees, contact Dishtec as early as possible using the phone or email provided in your booking confirmation. Any specific cancellation or reschedule conditions for your business are usually outlined in their service agreement or in the terms included on prior invoices.

How do I dispute a Dishtec charge or request a credit or refund?

To dispute a charge, first locate the related invoice or job number and confirm which equipment and date the work relates to. Then contact Dishtec’s accounts or administration team using the details on dishtec.com.au, providing your invoice number, business name, and the exact amount in question. They can review the job card signed on-site and, if an error or duplicate payment is confirmed, arrange a credit note or refund in line with their billing and warranty policies.

Why do I see a small or partial Dishtec charge, or a pending amount on my card?

In some cases, a card may be taken to secure a booking or pre-authorise payment for parts, which can appear as a pending or partial amount on your statement. This pre-authorisation is usually adjusted to the final invoice value once the job is completed and processed, and any unused hold automatically drops off according to your bank’s time frames. If a pending amount does not clear or convert to a matching invoice, contact Dishtec with the transaction details so they can trace it.

How can I get copies of Dishtec invoices or confirm which site the charge relates to?

If you manage multiple venues or cost centres, a Dishtec charge might apply to a different branch or location than the one you’re viewing. Contact Dishtec’s accounts team and provide your company name, ABN (if applicable), the last 4 digits of the card used, and the transaction date and amount so they can locate the correct account. They can then send copies of invoices, job sheets, or statements showing which site and equipment were serviced.

How do I update billing details or change how we pay Dishtec (card vs. account terms)?

To change payment methods—such as moving from paying by card per job to trading on account terms, or updating the card kept on file—contact Dishtec’s accounts department directly using the phone or email on their website. They may require updated company details, a purchase order process, or a credit application for extended terms. Once updated, future invoices and charges should reflect your new payment arrangements, reducing unexpected card transactions on your statement.

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