Disney Star

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Disney Star (formerly Star India Private Limited) is an Indian media and entertainment company that operates television channels and digital streaming services such as Disney+ Hotstar.

Mumbai, India
Owned by The Walt Disney Company

About Disney Star

Disney Star, formerly known as Star India Private Limited, is a major Indian media and entertainment company that runs a large portfolio of television channels and the Disney+ Hotstar streaming platform. It offers sports, movies, general entertainment, regional content, and original series across multiple Indian languages, distributed via cable/satellite TV and online streaming. The company plays a central role in broadcasting major sports events (including cricket), popular TV serials, and a broad library of films and shows.

A charge from “STAR INDIA PRIVATE LIMITED” or “Star India” on a card statement is most commonly tied to a Disney+ Hotstar subscription or related digital content purchase. It may also relate to other Disney Star services such as paid OTT packages, premium sports subscriptions, or, less commonly for consumers, payments for advertising or B2B media services. Charges may appear as recurring monthly or annual subscription debits, one‑time payments for promotional offers, or trial periods that have converted to paid plans.

If you have questions about such a charge, start by checking your Disney+ Hotstar or related Disney Star account using the email address and mobile number you typically use for streaming services. Review the “Subscription” or “My Account” section to see active plans, billing dates, and payment history, and compare transaction dates and amounts with your bank statement. If something doesn’t match, you can contact Disney+ Hotstar/Disney Star customer support through their help center or in‑app support options, providing the last four digits of your card, the charge date, and amount. Also check if a family member or someone with access to your device may have started a subscription using your payment details before disputing the charge with your bank.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Disney Star.

  1. STAR INDIA PRIVATE LIMITED

Frequently Asked Questions

Why does my bank statement show a charge from “STAR INDIA PRIVATE LIMITED” or “Star India” for a streaming service?

This descriptor most often refers to a Disney+ Hotstar subscription or related digital content billed by Disney Star (formerly Star India Private Limited). Log in to your Disney+ Hotstar account and check the Subscription or Payments section to confirm that the billing date and amount match the charge on your statement.

How can I cancel a Disney+ Hotstar subscription billed by Star India Private Limited?

If you subscribed directly via the Disney+ Hotstar website or app, go to Account or Subscription settings and choose the option to cancel or manage your plan; your access will typically continue until the end of the current billing period. If you subscribed through a third party (such as a mobile carrier, app store, or DTH operator), you must cancel through that provider’s account or app, as they control the billing.

Why was I charged again by Star India Private Limited after a free trial or promotional offer?

Disney+ Hotstar and other Disney Star services may offer free trials or discounted introductory periods that automatically convert to a paid plan unless cancelled before the trial ends. Once the trial period expires, the standard subscription fee is charged on a recurring basis based on the plan you selected.

How do I request a refund for a charge from Star India Private Limited?

Refunds for Disney+ Hotstar or other Disney Star subscriptions are generally limited and handled case by case. First, check your account to verify the active plan and billing history, then contact customer support through the Disney+ Hotstar help center with details of the transaction (date, amount, and last four digits of the card). If the charge appears unauthorized and support cannot resolve it, you may contact your bank to dispute the transaction.

What are common amounts I might see from Star India Private Limited on my statement?

Typical consumer charges correspond to Disney+ Hotstar subscription tiers (for example, monthly or annual plans, or sports/entertainment bundles), and may be billed in local currency such as INR. The exact amounts and plan names change over time, so check the current pricing page within the Disney+ Hotstar app or website to compare against the charge you see.

Why do I see multiple or small pending charges from Star India Private Limited?

When you update a payment method or start a new subscription, Disney Star’s payment processor may place small temporary authorization holds to verify your card. These holds may appear as pending transactions and typically drop off automatically within a few days without posting as actual charges.

How can I confirm which account is linked to a Star India Private Limited charge if I have multiple emails or family members using the service?

Search your email inboxes (including family members’) for Disney+ Hotstar or Star India subscription confirmations or invoices around the date of the charge. Also check the “Profile” or “Account” section in the app on devices where you watch, as it shows the primary email or mobile number linked to the subscription. This helps you identify which account is being billed.

How do I contact Disney Star or Disney+ Hotstar about a billing issue?

Use the Disney+ Hotstar help center or in‑app support to submit a billing query; you can usually access this from the Account or Help/Support section. Provide screenshots of the bank statement entry, the exact descriptor (e.g., “STAR INDIA PRIVATE LIMITED”), transaction date, currency, and amount so support can quickly locate and review the payment.

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