Domino's Pizza

Fast Food95% confidence

Domino's Pizza is a global pizza delivery and carryout chain offering made-to-order pizzas, sides, and beverages through physical stores and online ordering platforms.

Ann Arbor, MI
dominos.com

About Domino's Pizza

Domino’s Pizza is a global pizza delivery and carryout chain headquartered in Ann Arbor, Michigan, with thousands of locations across the United States and worldwide. The company specializes in made-to-order pizzas with a wide range of crusts, toppings, and sauces, as well as sides like chicken, breads, pasta, sandwiches, desserts, and soft drinks. Customers can order in-store, by phone, through the Domino’s website (dominos.com), or via the Domino’s mobile app, and track their order in real time using the Domino’s Tracker. Prices, promotions, and store policies can vary by location, as most stores are independently owned franchises operating under the Domino’s brand.

A Domino’s Pizza charge may appear on your bank or credit card statement after you place an order for delivery or carryout, either online, in the app, over the phone, or in person using a card. The charge description usually includes wording such as “DOMINOS,” “DOMINO’S PIZZA,” or a store number and city. You might see more than one line if there was an order plus a tip added after authorization, if you modified your order, or if an initial authorization hold was placed and then followed by the final charge. In some cases, a temporary authorization (often matching or slightly exceeding the order total) may appear as “pending” before it clears and is replaced by the final posted amount.

If you’re unsure about a Domino’s Pizza charge, start by checking your recent orders in the Domino’s app or at dominos.com under your account order history, or by reviewing email/SMS receipts. Compare the date, store location, and total (including delivery fees and tip) with what appears on your statement. For questions or issues, contact the specific Domino’s store listed on your receipt or use the Store Locator on dominos.com to find the phone number; you can also submit feedback via the “Contact Us” section of the website. If you believe a charge is incorrect, request an adjustment or refund from the store or Domino’s customer care first; if it cannot be resolved, you can then dispute the transaction with your bank or card issuer.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Domino's Pizza.

  1. DOMINOS ESTORE 0553 1300366466 AUS
  2. Dominos eStore 0426 1800 805 888 AUS

Frequently Asked Questions

Why do I see a Domino’s Pizza charge on my statement if I don’t remember ordering?

Many Domino’s charges come from online or app orders that may have been placed by someone else in your household using your saved card. Check your Domino’s account order history, email confirmations, and any shared family devices for recent orders. The statement descriptor may include a store number and city—matching this to a nearby Domino’s can help you identify which location processed the order. If you still don’t recognize it, call the store directly or your bank to investigate potential unauthorized use.

Why was I charged more than the total I saw when I ordered from Domino’s?

The final Domino’s charge can be higher than the original subtotal if tax, delivery fees, and/or a driver tip were added or adjusted at the time of delivery or pickup. In some cases, an initial authorization is placed for the estimated amount, and the posted transaction reflects the final total after any changes. Compare your itemized receipt (paper, email, or app) with the bank charge to see exactly what was added. If there’s a mismatch, contact the store shown on your receipt to review and correct the charge.

What are common Domino’s Pizza charge amounts and patterns I might see?

Typical Domino’s orders in the U.S. often range from about $10–$40+ depending on the number of pizzas, sides, and whether delivery fees and tips are included, but exact prices vary by store and promotion. On your statement, you may see one charge for each separate order you place, often labeled with “DOMINOS” plus a city or store number. If you ordered multiple times in a short period (for example, group events or office orders), you could see several similar charges on the same day. Third-party delivery orders (like DoorDash or Uber Eats) will generally appear under the third-party’s name, not Domino’s.

Why do I see a pending or duplicate Domino’s charge on my card?

Domino’s and your card issuer may place a temporary authorization hold when you submit your order to verify funds, which can appear as a pending charge. If the order is completed, the final posted transaction should replace or match that authorization, and any extra pending entry will typically drop off within a few business days. Pending charges may also show if you updated your payment method or if there was a connectivity issue during checkout. If a duplicate charge remains posted (not pending) after a few days, contact the store and then your bank if needed.

How do I get a refund or correct an incorrect Domino’s Pizza charge?

For billing issues such as incorrect totals, missing items, or orders that were never delivered, contact the specific Domino’s store that prepared your order as soon as possible; the phone number is on your receipt, in your confirmation email, or in the order details on dominos.com or the app. Most adjustments and refunds are handled at the store level, and the manager can issue a card refund or store credit depending on their policy. Refunds to your card may take a few business days to appear, depending on your bank. If the store cannot resolve the issue or you suspect fraud, contact your bank or card issuer to dispute the charge.

Can I cancel or change a Domino’s order after my card has been charged?

You may be able to cancel or modify a Domino’s order if you contact the store immediately after placing it, before food preparation has progressed too far. Call the store directly using the number in your order confirmation or in the app/website order details. If the order has not yet been made or delivered, the store may cancel it and void or refund the charge according to their policy. Once the order is baked or out for delivery, cancellation and refunds are typically at the manager’s discretion.

Does Domino’s have subscriptions or recurring charges?

Domino’s generally does not offer food subscriptions that bill you automatically each month; most charges are one-time transactions tied to specific orders. You might see repeat charges only if you regularly place orders using the same saved card, or if you’re participating in a limited-time promotion or pass that still requires manual ordering. If you notice recurring payments you didn’t authorize, check for repeated orders in your Domino’s account history and discuss with your household members, then contact your bank if you suspect unauthorized use.

How can I contact Domino’s about a charge I don’t recognize or a problem with my order?

First, identify the store that processed your order—this is usually listed in your email/app receipt and sometimes reflected in the statement descriptor (city or store ID). Call the store directly to review the order details and the amount charged; most billing issues are resolved at this level. If you can’t determine the store, use the Store Locator at dominos.com and the approximate order time to narrow it down, or submit a message through the “Contact Us” form on dominos.com with your name, card last four digits, date, and amount. For suspected fraud, contact your bank or card issuer right away in addition to reaching out to Domino’s.

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