Doug's Seafood Cafe

Restaurant98% confidence

Doug's Seafood Cafe is a family-run waterfront seafood café in Sandgate, Queensland, serving fish and chips, seafood platters, burgers, breakfast and coffee with indoor and outdoor seating overlooking Moreton Bay.

Sandgate, Queensland, Australia
dougsseafoodcafe.com.au

About Doug's Seafood Cafe

Doug's Seafood Cafe is a long‑standing, family‑run waterfront café located on the Sandgate foreshore in Queensland, Australia. Known for classic Australian fish and chips, fresh seafood platters, burgers, breakfast dishes and barista‑made coffee, Doug's serves both locals and visitors looking out over Moreton Bay. The café offers casual dine‑in with indoor and outdoor seating, as well as takeaway orders, and may also partner with local delivery platforms for home delivery in the surrounding area. More details, current menus, and opening hours are available on their website at dougsseafoodcafe.com.au.

A charge from “Doug's Seafood Cafe”, “Doug's Seafood Sandgate”, or a similar descriptor may appear on your bank or card statement when you pay for a meal in‑store, place a phone order, use tap‑and‑go at the counter, or order via an online ordering/delivery partner. Most charges are one‑time transactions for food and drinks, but you might also see small pre‑authorisation holds if you paid using certain digital wallets or if your bank temporarily verifies the card. If you left a tip via card, the final amount may be slightly higher than the original receipt total, and if your bank converts currency (for international cards) the amount may differ from what you recall.

To verify a Doug's Seafood Cafe charge, first check the date and amount against any recent visits to Sandgate or takeaway/delivery orders around that time, including orders placed under a family member’s name. Look for email or SMS receipts from the café or from a delivery platform that lists Doug's as the merchant. If you still have questions, use the contact information on dougsseafoodcafe.com.au or call the café directly during business hours with your transaction date, exact amount, and the last four digits of your card so they can look it up. For suspected errors (such as duplicate charges or incorrect amounts), contact Doug's first to request a correction or refund; if you can’t resolve it with them, your bank or card issuer can advise on disputing the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Doug's Seafood Cafe.

  1. DOUGS SEAFOOD CAFE\60 FLINDERS PRD\SANDG

Frequently Asked Questions

What types of charges from Doug's Seafood Cafe might appear on my bank statement?

Most Doug's Seafood Cafe charges are one‑time payments for dine‑in meals, takeaway orders, or coffee and snacks. You might also see charges routed through an online ordering or delivery platform that still reference Doug's Seafood Cafe or “Doug's Seafood Sandgate” in the description. If you left a tip on your card, the final posted amount may be slightly higher than the original total printed on the EFTPOS slip.

What are typical amounts for a charge from Doug's Seafood Cafe?

Common transaction amounts range from about AUD $10–$20 for coffee and a light snack, $15–$30 for fish and chips or burgers, and $40–$90 for larger seafood platters or multiple meals. Group bills or family orders can be higher, especially if drinks and extras are included. If you see a charge within these ranges around the date you visited Sandgate or ordered seafood, it is likely related to a meal at Doug's.

Why is the Doug's Seafood Cafe amount different from what I remember paying?

Differences can occur if a tip was added after you tapped your card, if items were added to the order at the counter (such as extra sauces or drinks), or if you’re using an international card and your bank applied currency conversion fees. In some cases, your bank may first show a pending estimate before updating to the final settled amount. Compare the posted charge with your printed or emailed receipt; if it still doesn’t match, contact the café directly to review the bill.

Why do I see a small or duplicate pending charge from Doug's Seafood Cafe?

Some banks and card networks place a small pre‑authorisation hold when you tap or insert your card, particularly when using contactless or digital wallets, to confirm the card is valid. This may appear as a separate pending amount before being reversed and replaced by the final transaction. These temporary holds usually disappear within a few business days; if a small pending charge remains for more than a week, check with your bank and then contact Doug's if needed.

Can I get a refund or adjustment for an incorrect charge from Doug's Seafood Cafe?

If you believe you were overcharged or billed twice, contact Doug's Seafood Cafe as soon as possible, ideally with your receipt and the exact amount, date, and last four digits of your card. In most cases, the café can verify the transaction on their EFTPOS or POS system and process a partial refund or full reversal back to the original payment method if an error is confirmed. Refunds typically appear on your statement within 3–10 business days, depending on your bank.

How can I get a receipt or tax invoice for my Doug's Seafood Cafe purchase?

If you didn’t receive or have misplaced your receipt, you can request a copy directly from Doug's Seafood Cafe. Provide the approximate date and time of your visit, the total amount charged, and the last four digits of your card so staff can locate the transaction in their system. They can usually reprint a receipt on site or, in some cases, email a tax invoice if you supply your contact details.

Does Doug's Seafood Cafe offer any form of recurring billing or subscriptions?

Doug's Seafood Cafe operates as a traditional restaurant and takeaway, so charges are generally single, one‑off transactions for each visit or order. They do not typically run recurring subscriptions or automatic monthly billing for meals. If you see multiple similar charges over several days, it may simply reflect repeated visits by you or another cardholder on your account rather than a subscription.

How do I contact Doug's Seafood Cafe about a charge I don’t recognize?

Visit dougsseafoodcafe.com.au to find their current phone number, address, and, if available, an email contact form or email address. When you contact them, have your statement handy with the transaction date, exact amount, and the name shown on the charge so staff can look up the payment in their system. If the charge still can’t be identified or appears fraudulent, follow up with your bank or card issuer to report and dispute it.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Doug's Seafood Cafe

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you