E-Planning

Software95% confidence

E-Planning is an advertising technology company that provides programmatic ad solutions, including an ad exchange, header bidding, SSP and related tools to help publishers and advertisers optimize digital advertising revenue across web, mobile and CTV.

Buenos Aires, Argentina
e-planning.net

About E-Planning

E-Planning (e-planning.net) is a digital advertising technology company headquartered in Buenos Aires, Argentina. It provides programmatic ad solutions for publishers and advertisers, including an ad exchange, supply-side platform (SSP), and header bidding tools that help websites, apps, and CTV channels monetize their inventory. Through its platform, clients can manage demand partners, optimize yield, connect to real-time bidding marketplaces, and run targeted campaigns across web, mobile, and connected TV environments.

A charge from E-Planning on your bank or card statement usually relates to advertising services or technology fees associated with a business account. This may include spend on programmatic ad campaigns, usage-based fees for impressions (CPM-based billing), monthly platform or service fees, or amounts reconciled at the end of a billing period. You may also see charges connected to self-serve campaign funding, prepayments/credits for media spend, or test micro-charges when adding or updating a payment method. In some cases, a temporary authorization hold may appear as “pending” before the final advertising invoice is processed.

To verify or resolve a charge from E-Planning, start by logging into your account on e-planning.net and reviewing your billing or campaigns section for recent invoices, funding transactions, or campaign activity around the charge date. If your business works with an E-Planning account manager or reseller, they can also confirm which campaigns or properties generated the charge. For direct help, contact E-Planning via the support or contact form on their website and include your business name, account ID (if available), the last four digits of the card charged, the exact amount, and the charge date. Common issues—such as duplicate payments, confusion between local currency vs. USD amounts, or older campaigns set to “auto-renew”—are typically resolved by adjusting campaign settings, updating billing preferences, or requesting an invoice review from support.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to E-Planning.

  1. EPLANNING SA 0871332106 AU

Frequently Asked Questions

Why do I see a charge from E-Planning on my card or bank statement?

Most E-Planning charges are related to digital advertising services, such as programmatic ad spend (CPM-based), platform or technology fees, or the settlement of monthly invoices for active campaigns. If your company runs ads through E-Planning—directly or via an associated publisher/agency account—the charge likely corresponds to impressions delivered, traffic monetized, or a pre-funded campaign budget. Check your E-Planning dashboard or ask your internal marketing/monetization team if they use E-Planning for ad operations.

What are typical billing amounts or patterns for E-Planning?

E-Planning commonly bills in variable amounts based on usage, such as the number of impressions served, revenue shares, or agreed CPM rates, so monthly totals can fluctuate. You may see recurring monthly charges aligned with your billing cycle, or ad-hoc amounts matching specific campaign budgets or invoice totals. Some clients also use prepayments or top-ups (e.g., $100, $500, or larger round figures) that are drawn down as campaigns run, which then appear as distinct line items on your statement.

How does E-Planning’s subscription or platform pricing work?

E-Planning typically charges on a usage-based or revenue-share model rather than a simple flat consumer subscription. Fees may include a percentage of media spend, a share of advertising revenue for publishers, or custom platform/service fees negotiated in your contract. To see your specific pricing, sign into your E-Planning account and review your commercial agreement or billing section, or contact your account manager or E-Planning sales/support for your current rate structure.

How can I cancel, pause, or stop future charges from E-Planning?

To stop future charges, you’ll need to pause or end the campaigns or services that are generating spend in your E-Planning account. Log in to your dashboard and pause or deactivate active campaigns, disable auto-renew or auto-funding options, and review any ongoing agreements that include recurring platform or service fees. If you no longer wish to use E-Planning at all, contact your account manager or submit a request via the contact page on e-planning.net to close or suspend your account and confirm your final billing date.

How do I request a refund or dispute an E-Planning charge?

If you believe you were billed in error—such as for a cancelled campaign, duplicate payment, or incorrect amount—first download the relevant invoice from your E-Planning account and compare it with the charge on your statement. Then contact E-Planning support through their website, or reach out to your designated account manager, providing invoice numbers, campaign IDs, and screenshots of the charge. They can investigate discrepancies, issue credits or refunds when appropriate under your contract, or clarify how the billed amount was calculated. If you cannot resolve the issue directly, you may also speak with your bank or card issuer about their dispute options.

Why do I see a small or pending E-Planning charge that later disappears or changes amount?

E-Planning may place a temporary authorization hold when you first add or update a payment card, or when they verify funds before capturing a larger invoice payment. These holds can appear as small or round-figure pending charges and usually disappear or convert to the final settled amount within a few business days. If a pending charge remains unchanged for an extended period, check your E-Planning billing section and contact support with the authorization amount and date so they can confirm the status.

How can I match an E-Planning charge to a specific campaign, website, or account?

Sign in to your E-Planning account and go to the billing, transactions, or invoices area to view recent charges and the campaigns or properties associated with them. Look for the invoice date and total that matches the amount and date on your statement; invoices typically break down spend by campaign, ad unit, or site/app. If you manage multiple accounts or properties, your account manager or E-Planning support can help you identify which specific account or domain the charge belongs to, using your company name, VAT/tax ID, or account ID.

How do I contact E-Planning about a charge I don’t recognize?

Visit e-planning.net and use the contact or support section to submit a billing inquiry, including your business name, email, approximate account details, the exact charge amount, currency, and the date it appeared on your statement. If your company already works with an E-Planning representative, you can also email or call your account manager directly for faster lookup. Providing a copy of the bank or card statement line (with sensitive numbers hidden) will help them quickly trace the transaction and explain or correct it.

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