Eaglehawk Hire Pty Ltd

Home & Garden96% confidence

Eaglehawk Hire Pty Ltd (trading as Eaglehawk Hire & Sales) is a locally owned equipment hire and sales business supplying tools, machinery, and home and garden equipment for both commercial and DIY projects in the Bendigo region of Victoria, Australia.

Bendigo, Victoria, Australia
eaglehawkhire.com.au

About Eaglehawk Hire Pty Ltd

Eaglehawk Hire Pty Ltd (trading as Eaglehawk Hire & Sales) is a locally owned equipment hire and sales business based in the Bendigo region of Victoria, Australia. They supply a wide range of tools, machinery, and home and garden equipment for both commercial operators and DIY customers, including items such as lawn and garden care tools, access equipment, construction machinery, trailers, and small power tools. Customers can either hire equipment for short or long periods or purchase selected tools and consumables outright, with booking and enquiry details available through their website at eaglehawkhire.com.au or by contacting their local office in the Bendigo/Eaglehawk area.

A charge from Eaglehawk Hire Pty Ltd or Eaglehawk Hire & Sales may appear on your bank or card statement when you hire equipment, purchase accessories or consumables (such as blades, bits, fuel, or safety gear), or pay for additional services like delivery and pickup. You might see one or more charges for daily or weekend hire fees, security deposits or bonds, damage waiver or insurance-style cover, cleaning or refuelling fees, or late-return fees if equipment was brought back after the agreed time. In some cases, they may place a pre-authorisation or temporary hold on your card as a security bond when you collect the equipment, which later converts to a final charge or is released once the items are returned in good condition.

If you’re unsure about a charge, start by checking your email or paper hire contract/receipt from Eaglehawk Hire & Sales for matching dates and amounts, and review any recent DIY, gardening, moving, or construction work you arranged in the Bendigo area. Log into any online account you created with them (if applicable) or refer to your booking confirmation, then compare the line items (hire period, delivery, fuel, cleaning, bond) with the amount charged. To resolve questions, contact Eaglehawk Hire directly using the phone number or email address listed on eaglehawkhire.com.au, quoting the date, amount, and last four digits of the card used; they can look up your hire agreement, explain the breakdown, adjust any errors, and advise on refunds or bond releases where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Eaglehawk Hire Pty Ltd.

  1. EAGLEHAWK HIRE PTY L EAGLEHAWK AUS

Frequently Asked Questions

Why was I charged by Eaglehawk Hire Pty Ltd after I returned the equipment?

It’s common to see a final charge from Eaglehawk Hire & Sales after equipment is returned because the total cost is finalised once staff inspect the items. This may include adjustments for extra hire time, cleaning, refuelling, or any missing or damaged parts, minus any bond or pre-authorisation that is released. Compare the invoice you received at return with the amount on your statement, and contact their office if you need a detailed breakdown.

What types of amounts does Eaglehawk Hire & Sales typically charge?

Typical charges include daily, weekend, or weekly hire fees (which can range from modest amounts for small hand tools to higher amounts for machinery like excavators or access equipment), plus optional costs such as delivery/pickup, damage waiver, and fuel. You may also see a separate security bond, which can be a flat amount or a multiple of the hire fee depending on the equipment. Check your hire quote or confirmation for the exact rates that applied to your booking.

Why do I see a temporary or pending charge from Eaglehawk Hire on my card?

Eaglehawk Hire often places a temporary pre-authorisation (security bond) on your debit or credit card when you collect equipment to cover potential damage, loss, or extended hire. This appears as a pending or separate amount on your statement and is usually released or adjusted once the equipment is returned and inspected. If the hold has not disappeared or converted to the final charge within a few business days, contact them with your hire agreement details so they can check the status with their payment provider.

How can I get a copy of my invoice or hire agreement from Eaglehawk Hire Pty Ltd?

Invoices and hire agreements are usually provided at the time of booking or collection, either as a printed document or via email. If you can’t find your paperwork, visit eaglehawkhire.com.au and use the contact details or enquiry form to request a copy, providing your name, mobile number, approximate hire date, and the equipment you hired. Their staff can retrieve your record and resend the invoice so you can verify each charge line-by-line.

How do I dispute a charge or request a refund from Eaglehawk Hire & Sales?

To dispute a charge, first review your hire contract and any terms regarding bonds, damage waivers, and late fees, then contact Eaglehawk Hire directly by phone or email with your invoice number and the exact amount you’re questioning. They can explain why a fee was applied and, if it was charged in error (for example, a duplicated fee or incorrect hire period), they can process a correction or refund back to your original payment method. Refund processing times will depend on your bank, but typically take a few business days once Eaglehawk Hire issues it.

Does Eaglehawk Hire offer ongoing subscriptions or recurring billing?

Eaglehawk Hire & Sales generally operates on a per-hire basis rather than subscriptions, so most customers are charged only for the agreed hire period and any related services. However, long-term or account customers (such as trades or businesses) may have recurring or periodic invoices depending on their credit account arrangements. If you see repeated charges, check whether you or your business has an ongoing trade account or multiple hires over consecutive weeks and contact their accounts department if anything seems incorrect.

Can I cancel or change an equipment booking without being charged?

Cancellation and change policies depend on the type of equipment and the notice period you provide. In many cases, if you cancel or reschedule with reasonable notice before the hire start time, any booking fee or prepayment can be transferred or refunded according to their policy, but late cancellations may incur a fee. To avoid unwanted charges, call Eaglehawk Hire as soon as your plans change and ask for written confirmation of any revised booking or cancellation.

Who should I contact if I don’t recognise an Eaglehawk Hire Pty Ltd charge?

First, ask anyone in your household or business who may have organised equipment for gardening, landscaping, moving, or construction in the Bendigo/Eaglehawk area around the date of the charge. If no one recognises it, use the phone number or email listed on eaglehawkhire.com.au and provide the date, amount, and the name on the card so they can confirm whether a hire or sale was processed in your name. If they find no matching transaction, contact your bank or card issuer to report the charge and follow their process for potential fraud or card misuse.

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