Elior Group

Restaurant80% confidence

Elior Group is a French multinational contract catering and food services company that operates cafeterias, restaurants, and meal services for businesses, schools, hospitals, and other institutions worldwide.

Paris-La Défense, France
eliorgroup.com
Owned by Derichebourg Group

About Elior Group

Elior Group is a global leader in contract catering and support services, serving businesses, educational institutions, healthcare facilities, public sector organizations, and travel locations across Europe, North America, and other regions. Founded in 1991 and headquartered in Paris-La Défense, the company operates on-site restaurants, corporate cafeterias, school and university dining halls, hospital food services, and various concession and vending formats under several brands.([globaldata.com](https://www.globaldata.com/company-profile/elior-group/?utm_source=openai))

A card charge labeled “TST* ELIOR - DEPAR” likely corresponds to a food or beverage purchase at a cafeteria, canteen, or on-site restaurant operated by Elior (or an Elior brand) and processed through the Toast POS system. This could be a one-time meal purchase at a workplace, school, hospital, or similar facility, or a recurring meal plan or catering arrangement if you are associated with such an institution. In some cases, small test or preauthorization amounts may appear temporarily when a card is first used at an Elior-managed location.

To verify or resolve questions about this charge, start by recalling where you recently purchased food in a workplace, campus, hospital, or institutional setting that might be managed by an outside caterer. Check any receipts or transaction history from the date of the charge; receipts at the venue may show the Elior name or logo. If you are part of a company, school, or hospital, your facilities or dining services department can often confirm that Elior is the contracted caterer. For further help, you can contact Elior through the contact details on its corporate website, and if you still cannot identify the transaction or believe it is fraudulent, contact your card issuer to dispute the charge or request a card replacement.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Elior Group.

  1. TST* ELIOR - DEPAR

Frequently Asked Questions

Why do I see a charge from “TST* ELIOR - DEPAR” on my card statement?

This descriptor indicates a food or beverage transaction processed by the Toast POS system at a location operated by Elior Group (or an Elior brand). It is most likely from a cafeteria, canteen, or on-site restaurant in a workplace, school, hospital, or similar institution where Elior provides contract catering services.

What types of purchases typically result in an Elior Group card charge?

Elior Group charges usually come from buying meals, snacks, or drinks in a corporate cafeteria, school or university dining hall, hospital restaurant, or other institutional dining site that Elior operates. It may also reflect catering for meetings, events, or staff functions arranged through that site.

Could this Elior charge be a recurring meal plan or subscription?

Yes. Some Elior-operated locations support prepaid meal plans, declining-balance accounts, or regularly invoiced catering services. If you or your organization is enrolled in such a program, the charge may represent a scheduled payment or reload rather than a single point-of-sale purchase.

How can I get a receipt or invoice for an Elior transaction?

First, check if you were emailed a digital receipt from the Toast system at the time of purchase. If not, contact the dining location directly (e.g., your workplace or campus cafeteria) and ask the manager or dining services office to look up the transaction by date, time, and last four digits of your card. They can usually reprint or email a receipt.

How do I request a refund or correct an overcharge from Elior?

Visit or call the specific Elior-operated site where you made the purchase and speak with the manager or cashier, providing the date, approximate time, amount, and last four digits of your card. Most billing adjustments and refunds are handled at the local site level, which can then process a refund through Toast back to your card.

Why do I see a small temporary or duplicate Elior charge?

Some Elior locations may place a temporary authorization hold (for example, a small test amount or a rounded estimate) when you tap or insert your card. Once the final amount is settled, the hold should drop off automatically within a few business days. If a pending hold does not clear or a duplicate posts, contact the site or your card issuer for assistance.

How can I confirm that Elior is the caterer at my workplace, school, or hospital?

Look for the Elior name or logo on signage, menus, or receipts in the dining area. You can also ask the facility’s dining services, HR, or administration office who provides the food service contract. If needed, they can put you in touch with the Elior site manager or regional representative.

Who should I contact if I don’t recognize this Elior charge and suspect fraud?

If, after checking recent visits to cafeterias or institutional dining locations, you still do not recognize the charge, contact your card issuer immediately using the number on the back of your card. They can block your card, investigate the transaction, and initiate a dispute. You may also ask your institution’s dining services if they show any purchase under your name or card on that date, which can help clarify whether it is legitimate.

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