Elior North America

Restaurant90% confidence

Elior North America is a contract foodservice and catering company that operates dining programs for schools, healthcare facilities, senior living communities, cultural attractions, corporations, and special events across the United States.

Charlotte, North Carolina, United States
elior-na.com
Owned by Elior Group

About Elior North America

Elior North America is a large contract foodservice and hospitality company that designs, manages, and operates dining programs for a wide range of institutions, including schools, universities, hospitals, senior living communities, corporate offices, cultural attractions, and event venues. Through multiple specialized brands—such as Constellation Culinary Group and others in its Dining & Events segment—it provides on-site cafés, full-service restaurants, catering operations, and concession stands at locations like the California Academy of Sciences and other cultural venues in San Francisco and around the country.([elior-na.com](https://www.elior-na.com/companies/dining-events?utm_source=openai))

A charge labeled something like “TST ELIOR-CALIFORNIA A SAN FRANCISCO” typically indicates a food or beverage purchase processed via Toast POS at an Elior-operated dining outlet in San Francisco—very likely at a cultural or institutional site (for example, the California Academy of Sciences cafés run by Constellation Culinary Group, part of Elior North America).([careers.elior-na.com](https://careers.elior-na.com/Constellation/job/San-Francisco-Steward-CA-94118/1352520357/?utm_source=openai)) This could represent a one-time meal, snacks and drinks, catering for an event, or food purchased during a visit to a museum or similar attraction. The descriptor often abbreviates the specific venue name (e.g., “California A” for California Academy) while using “Elior” as the merchant of record.

If you have questions about this charge, first match the transaction date and amount to your visit history—such as a museum or cultural venue visit, catered event, or on-site café purchase in San Francisco. Check any email receipts from Toast POS or from the venue’s catering partner (often Constellation Culinary Group) and your bank’s pending vs. posted transactions, since small differences can result from tips or pre-authorizations. To resolve issues, you can contact the venue where you dined (e.g., the California Academy of Sciences events or dining office) or reach out through Elior North America’s or Constellation Culinary Group’s contact pages, providing the date, amount, and the full descriptor so they can look up the ticket.([elior-na.com](https://www.elior-na.com/companies/dining-events?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Elior North America.

  1. 24137466212100276847366 TST ELIOR-CALIFORNIA A SAN FRANCISCO

Frequently Asked Questions

Why does my statement show “TST ELIOR-CALIFORNIA A SAN FRANCISCO”?

This descriptor indicates a Toast POS transaction (“TST”) processed for an Elior North America–managed dining location in San Francisco, most likely a café or catering outlet at a cultural or institutional venue such as the California Academy of Sciences. The “California A” portion is typically an abbreviation of the specific site name used in the POS system.

What types of purchases usually generate an Elior North America charge in San Francisco?

Common purchases include meals or drinks at on-site cafés, museum or cultural venue restaurants, catered events, receptions, and concession stands that Elior or its Constellation Culinary Group brand operates. These are generally one-time food and beverage charges tied to a specific visit or event date.

Can Elior North America charges include tips or service fees?

Yes. If you dined at an Elior-managed café or event, the final amount can include any gratuity you added on a Toast POS tablet as well as applicable service or event fees. Compare your signed or emailed receipt with the posted amount to account for tips and taxes.

How do I get a copy of a receipt for an Elior North America charge?

Start by checking your email for a Toast POS or venue-branded receipt from the date of the transaction. If you can’t find it, contact the venue where you dined—such as the California Academy of Sciences events or dining office—or use the contact form on constellationculinary.com or elior-na.com, providing the transaction date, amount, and full card descriptor so they can locate the check.([constellationculinary.com](https://constellationculinary.com/restaurants-cafes/?utm_source=openai))

Is this a recurring subscription or a one-time charge?

Elior North America primarily runs on-site dining and catering programs, so consumer-facing charges like this are almost always one-time purchases for food and beverages, not recurring subscriptions. If you see multiple similar amounts on the same day, they may represent separate tickets (for example, café and bar) or a corrected transaction after a void or refund.

Why do I see a pending Elior North America charge that later changes amount?

Some Elior-operated venues using Toast POS place a temporary authorization for the check amount; when you add a tip or items are adjusted, the final posted charge may differ from the original pending amount. The initial authorization will typically fall off once the final transaction settles.

How can I dispute or question an Elior North America charge?

First verify that no one on your account visited a museum, cultural venue, or event in San Francisco on that date. If the charge is still unfamiliar, contact the venue’s guest services or events office and/or Elior North America via their website with the full descriptor and amount. If they confirm no matching ticket, contact your card issuer to open a billing dispute and report potential fraud.

Does Elior North America ever bill directly for event catering deposits?

Yes. For private events or large functions handled by Constellation Culinary Group or other Elior Dining & Events brands, you might see deposits or final balances billed under an Elior-related descriptor rather than the venue name itself. These are typically tied to signed event contracts and invoices, so reviewing your event paperwork can help you identify the charge.

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