Elite Office Furniture

Home & Garden97% confidence

Elite Office Furniture is an Australian-owned retailer specializing in premium office furniture and complete commercial and home office fitouts, including desks, workstations, ergonomic chairs, storage, and accessories, sold online and through showrooms nationwide.

Auburn, NSW, Australia
eliteofficefurniture.com.au

About Elite Office Furniture

Elite Office Furniture is an Australian‑owned retailer specialising in premium office and commercial furniture, with a strong focus on ergonomics and workspace planning. Based in Auburn, NSW and serving customers nationwide, they offer desks, height‑adjustable workstations, ergonomic office chairs, boardroom and meeting furniture, storage solutions, reception counters, and a wide range of accessories. Products are sold both online via eliteofficefurniture.com.au and through showrooms, and the company also provides complete office fitout services for businesses, government, education, and home offices.

A charge from Elite Office Furniture on your bank or card statement usually relates to a one‑off purchase of furniture or accessories made through their website, over the phone, via emailed invoice, or in a showroom. In some cases, you may see multiple charges if you paid a deposit and later a balance for a fitout project, or if separate invoices were issued for furniture and delivery/installation. You might also notice a temporary “pending” or small verification charge if your card was used to confirm payment details, which normally reverses automatically.

If you’re unsure about an Elite Office Furniture charge, first search your email for order confirmations or tax invoices from eliteofficefurniture.com.au and check with colleagues or family members who may have placed an office furniture order. Log into your Elite Office Furniture online account (if you created one) to review past orders, or refer to any quote or invoice numbers you’ve received. To resolve questions, contact their customer service team using the details on the “Contact Us” page of eliteofficefurniture.com.au, providing the last 4 digits of the card, the exact amount, and the transaction date so they can locate the order. Common issues—such as duplicated charges, delivery fee queries, or changes to orders—are typically handled by issuing an adjusted invoice, refund, or store credit where applicable, in line with their advertised returns and refund policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Elite Office Furniture.

  1. SP ELITE OFFICE FURNIT +61130068666 AU

Frequently Asked Questions

Why do I see a charge from Elite Office Furniture on my statement if I only requested a quote?

If you only requested a quote, you generally should not be charged until you approve the order and provide payment details. However, if you confirmed the quote by phone, email, or online and supplied card information, the quote may have been converted into an order and processed. Check for a tax invoice or payment receipt emailed by Elite Office Furniture around the transaction date, and contact them with your quote number if you believe the charge was made in error.

What are typical amounts for Elite Office Furniture charges?

Elite Office Furniture sells a range of products, so charge amounts can vary widely. Individual ergonomic chairs and desks commonly range from roughly AUD $200 to $1,000+ per item, while full office fitouts or bulk orders can total several thousand dollars. Your statement amount may include product cost, GST, and any delivery or installation fees shown on your invoice.

Why do I see two Elite Office Furniture transactions for the same day?

You may see multiple transactions if a deposit and final balance were processed separately, or if your order was split into different invoices (for example, furniture on one invoice and delivery/installation on another). It’s also possible one entry is an initial authorisation that later converts to a final charge. Compare both amounts to your invoices, and if something doesn’t match, contact Elite Office Furniture with the exact figures so they can verify whether a duplicate charge occurred.

Does Elite Office Furniture use subscriptions or recurring billing?

Elite Office Furniture does not typically offer subscription plans for furniture purchases; most transactions are one‑off payments tied to a specific order or project. However, if you arranged staged payments for a large fitout (for example, progress payments based on milestones), you might see multiple scheduled charges that were agreed in your signed quote or invoice terms. Review your contract or quote for any payment schedule details if you’re seeing repeated charges.

How can I cancel or change an Elite Office Furniture order after I’ve been charged?

Order changes or cancellations depend on how far along your order is in processing and whether items are custom‑made. Contact Elite Office Furniture as soon as possible using the phone number or contact form on eliteofficefurniture.com.au, quoting your order or invoice number and the name on the payment method. They can advise whether the order can be stopped or amended and whether any restocking or cancellation fees apply under their terms and conditions.

How do I request a refund from Elite Office Furniture if I don’t recognise or disagree with a charge?

If you believe a charge is incorrect, first gather your evidence—such as invoices, order confirmations, and screenshots—and contact Elite Office Furniture’s customer service team directly. Explain the situation, provide the transaction amount and date from your bank statement, and request an investigation or refund. Refund approval will depend on their returns policy, the condition of any delivered goods, and whether the charge matches a valid order; if a billing error is confirmed, they will usually process a refund back to the original payment method.

Why is there a small or temporary Elite Office Furniture charge that later disappeared?

A small or temporary “pending” charge may appear if your card was used to verify funds or confirm payment details, especially for phone or online orders. These authorisation holds are not actual sales and should drop off your statement automatically within a few business days. If a small authorisation remains on your account for longer than a week, contact your bank and then Elite Office Furniture with a screenshot so they can confirm whether it originated from their payment gateway.

How can I contact Elite Office Furniture about a mystery charge on my card?

Visit eliteofficefurniture.com.au and go to the “Contact Us” or “Customer Service” section to find their current phone number, email address, and any enquiry forms. When you reach out, include the name on the card, the last 4 digits of the card number, the exact amount, date of the charge, and any invoice or order numbers you can find. Providing these details helps their team quickly locate the transaction and confirm what was purchased and by whom.

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