EmpirioLabs AI

Software95% confidence

EmpirioLabs AI is an AI infrastructure and model-hosting platform that provides access to a large catalog of language, image, audio, and video models through a unified, OpenAI-compatible API and dashboard. It offers hosted models, GPU cloud, and turnkey AI agents for developers and businesses.

Seattle, WA, USA
empiriolabs.ai

About EmpirioLabs AI

EmpirioLabs AI is a specialized AI model hosting and inference platform that lets developers and organizations access more than a hundred large language, vision, audio, and video models through one account and a unified API. The service hosts open‑source models on its own GPU infrastructure, provides optimized endpoints for proprietary models, and offers additional products such as GPU Cloud and hosted AI agents. Users can integrate EmpirioLabs into existing tools using familiar OpenAI-, Anthropic-, and Gemini‑style request formats, or work directly in its web dashboard and playground.([empiriolabs.ai](https://empiriolabs.ai/?utm_source=openai))

A charge labeled like “WHOP*EMPIRIOLABSAI LLC” on your card statement is likely a payment routed through the Whop platform to EmpirioLabs AI for credits, API usage, or an optional subscription plan (Lite, Pro, or Max). EmpirioLabs historically used a pay‑as‑you‑go credit system and now also offers weekly-allowance subscription tiers on top, so charges may correspond to prepaid credit top‑ups, recurring plan fees, or add‑on services such as Hosted Agents or GPU Cloud. These payments appear with numbered PDF invoices in the EmpirioLabs Billing section of the dashboard.([empiriolabs.ai](https://empiriolabs.ai/?utm_source=openai))

If you have questions about a charge, you can log into your EmpirioLabs account and check the Billing page and usage history, which show top‑ups, plan payments, and per‑request costs. From there you can manage or cancel subscription plans, adjust auto top‑ups, or download invoices. If something looks wrong, you can contact EmpirioLabs support at support@empiriolabs.ai or via the contact form on their website before disputing the charge with your bank; they can clarify whether the charge is for a subscription, credits, or actual model usage and help resolve any billing issues.([empiriolabs.ai](https://empiriolabs.ai/contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to EmpirioLabs AI.

  1. WHOP*EMPIRIOLABSAI LLC

Frequently Asked Questions

Why do I see a charge from “WHOP*EMPIRIOLABSAI LLC” on my card statement?

This descriptor typically indicates a payment processed via Whop to EmpirioLabs AI, most often for prepaid credits, an EmpirioLabs subscription plan (Lite, Pro, or Max), or other AI infrastructure services. Log into your EmpirioLabs account and visit the Billing section to confirm whether a recent credit top‑up or plan payment matches the amount and date of the charge.([empiriolabs.ai](https://empiriolabs.ai/?utm_source=openai))

What types of payments can result in an EmpirioLabs AI charge?

EmpirioLabs AI uses prepaid credits for pay‑as‑you‑go API usage and also offers optional weekly‑allowance subscription plans. Charges can therefore come from credit top‑ups, recurring subscription fees for Lite/Pro/Max plans, or fees related to Hosted Agents and GPU Cloud usage when applicable. All of these appear in the dashboard Billing page with itemized details and downloadable invoices.([empiriolabs.ai](https://empiriolabs.ai/?utm_source=openai))

How can I cancel or change my EmpirioLabs AI subscription plan?

Subscription plans (Lite, Pro, Max) are managed entirely from the EmpirioLabs dashboard. Go to the Billing page while signed in, where you can subscribe, switch tiers, or cancel at period end. Plan settings there control whether your weekly allowances renew and how you’re billed going forward.([empiriolabs.ai](https://empiriolabs.ai/blog/subscription-plans-lite-pro-max?utm_source=openai))

How do I request a refund or resolve a billing issue with EmpirioLabs AI?

First, review your Billing and Usage pages in the EmpirioLabs dashboard to identify the specific top‑up or plan payment in question and download the associated invoice. If you still believe there is an error, contact EmpirioLabs support at support@empiriolabs.ai or via the contact form on their website, including the invoice number, charge date, and amount so they can investigate before you file a dispute with your card issuer.([empiriolabs.ai](https://empiriolabs.ai/contact-us?utm_source=openai))

Are there common charge amounts or patterns I should expect from EmpirioLabs AI?

You may see irregular, on‑demand amounts when topping up credits (for example, $10, $25, or higher round figures) and more regular recurring amounts if you subscribe to Lite, Pro, or Max on a weekly, monthly, or yearly cadence. Plan payments and credit top‑ups each generate numbered PDF invoices in your Billing history, which you can compare against your card statement.([empiriolabs.ai](https://empiriolabs.ai/blog/subscription-plans-lite-pro-max?utm_source=openai))

Does EmpirioLabs AI place temporary authorization holds on my card?

Like many online services, EmpirioLabs’ payment processor may place a small temporary authorization on your card when you first add a payment method or attempt a top‑up, to verify the card. These holds typically disappear automatically within a few days and may appear as low‑value pending transactions in your banking app. If they do not drop off, contact EmpirioLabs support with a screenshot of the pending charge.([empiriolabs.ai](https://empiriolabs.ai/?utm_source=openai))

How can I verify which account an EmpirioLabs AI charge is associated with?

Sign into any EmpirioLabs accounts you might have used and check the Billing page for recent top‑ups or plan payments that match the date and amount of the charge. If you can’t find a match or suspect the charge belongs to a different account (for example, a team or former employee), contact support@empiriolabs.ai with the last four digits of the card, charge date, and amount so they can help identify the associated account.([docs.empiriolabs.ai](https://docs.empiriolabs.ai/welcome?utm_source=openai))

What should I do if I don’t recognize the EmpirioLabs AI charge at all?

First, confirm whether you or someone on your team recently tested EmpirioLabs, signed up for a trial, or connected it to tools like IDEs or coding agents that might use the API. If no one recognizes the activity and you see no matching invoices in any EmpirioLabs account, contact EmpirioLabs support with the transaction details; if they can’t locate a corresponding account or invoice, follow up with your bank to report potential unauthorized use of your card.([docs.empiriolabs.ai](https://docs.empiriolabs.ai/integrations?utm_source=openai))

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