Enchilada

Restaurant95% confidence

Enchilada is a German Mexican-themed restaurant and cocktail bar chain offering dishes like tacos, burritos and fajitas alongside an extensive cocktail menu, operated primarily through franchised full-service restaurants.

Gräfelfing, Germany
enchilada.de
Owned by CONCEPT FAMILY Franchise AG

About Enchilada

Enchilada is a Mexican-themed restaurant and cocktail bar chain based in Germany, operated mainly through franchised full-service locations. Known for a lively atmosphere with Latin-American–inspired decor and music, Enchilada serves tacos, burritos, fajitas, nachos, burgers, salads, and shared platters, alongside an extensive cocktail, beer, and spirits menu. Many locations offer happy-hour promotions, student specials, outdoor seating, and event options like group reservations or cocktail classes. You can find specific restaurant addresses, opening hours, and menus via their main site at enchilada.de.

A charge from “Enchilada,” “Enchilada [City],” or a similar descriptor on your bank or card statement usually comes from paying your bill at one of their restaurants or bars in Germany. This can include dine-in meals, bar tabs, takeaway orders, or, in some cases, payments processed via mobile or contactless terminals. You might also see a charge if you added a tip by card, settled a group tab, paid a deposit for a larger reservation or event, or ordered Enchilada food via a delivery partner where the payment is processed under the restaurant’s name. Occasionally, you may see temporary authorization holds for open bar tabs or pre-authorizations where the final amount (including tip) is captured later.

To verify the Enchilada charge, start by checking the date, city name, and amount against any recent restaurant visits or bar nights, and look for receipts in your email, wallet, or banking app. If you have questions or do not recognize the transaction, contact the specific Enchilada location shown in the transaction description (or use the restaurant finder on enchilada.de to locate phone and email details) and provide the transaction date, approximate time, and amount so they can look it up in their system. For billing issues such as incorrect amounts, duplicate charges, or problems with tips, the local restaurant is usually the fastest point of contact; if you suspect fraud and cannot match the charge to any visit, notify your bank or card issuer immediately and request a card block and dispute review.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Enchilada.

  1. ENCHILADA MARBURG GMBH MARBURG DEU

Frequently Asked Questions

Why do I see a charge from Enchilada on my bank or card statement?

A charge from Enchilada typically means you paid for food or drinks at one of their Mexican-themed restaurants or cocktail bars in Germany. This can include dine-in meals, bar tabs, takeaway orders, or payments made through a mobile/handheld terminal at your table. The statement entry may include the city name (for example, “ENCHILADA MÜNCHEN” or similar) corresponding to the specific location you visited.

Can Enchilada appear as a small temporary or pending charge (authorization hold)?

Yes. When you open a bar tab or when your card is first authorized, the Enchilada terminal may place a temporary pre-authorization for an estimated amount to ensure the card is valid. The final amount—including any added tip—is captured when you close the bill, and the initial hold should drop off automatically within a few business days. If a pending hold remains unusually long, contact your bank or the restaurant location for clarification.

Why is the final Enchilada charge higher than the amount shown on my receipt before I signed?

At many Enchilada locations, your card is first authorized for the bill amount, and then any tip you add on the receipt or terminal is added to the final charge. Your bank statement will show the total including tip, which can be higher than the pre-tip receipt. If the difference does not match the tip you left, contact the specific restaurant with the date, time, and approximate amount so they can review the transaction in their system.

I don’t live near Gräfelfing or Germany—could this Enchilada charge still be mine?

Enchilada operates restaurants across Germany, and the billing descriptor typically includes the local city or region, not just “Gräfelfing.” If you recently traveled to Germany—or used your card in a delivery app or digital wallet configured while traveling—the charge may correspond to a visit during your trip. If you have not been in Germany and do not use your card abroad, treat the charge as suspicious and contact your bank to investigate possible fraud.

How can I get a copy of my receipt or check what was ordered for this Enchilada charge?

Receipts are issued by each individual Enchilada restaurant. Use your statement details (city name, date, and amount) to identify the location, then visit enchilada.de and use the Standort/restaurant finder to obtain their contact details. Call or email the restaurant and provide the transaction date, time window, and exact amount so they can search their point-of-sale records and, where possible, provide a receipt reprint or summary of the order.

What are typical amounts for charges from Enchilada restaurants?

Amounts vary by location and what you order, but single-person visits might range from around €10–€25 for food only, with cocktails typically in the €8–€14 range each, and group or event bills easily reaching higher totals. Happy-hour promotions or specials can reduce drink prices during specific times. If the amount on your statement is far higher than expected for your visit, check whether it includes a group tab, multiple rounds of drinks, or added tip.

How do I resolve an incorrect or duplicate Enchilada charge?

First, verify that the charge is not a pending pre-authorization that later settled correctly with the final amount. If you believe you were billed twice or charged an incorrect total, contact the specific Enchilada restaurant shown in your statement with your transaction details. They can review their POS records, and if an error is confirmed, they can usually process a correction or refund. You should also inform your bank or card issuer, especially if the merchant cannot locate or correct the issue quickly.

How can I contact Enchilada about a charge I don’t recognize?

Visit enchilada.de and use the restaurant finder to identify the location that matches the city or descriptor on your statement, then use the listed phone number or email to reach them directly. Provide the last four digits of your card, the transaction date, amount, and approximate time so staff can look it up in their system. If no matching transaction is found or you still suspect unauthorized use, immediately contact your bank or card issuer to block your card and initiate a fraud investigation.

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