EPG Media, LLC

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EPG Media, LLC (also branded as EPG Brand Acceleration and EPG Specialty Information) is a media and data company that publishes niche magazines and websites and sells industry data products, particularly in enthusiast and beverage-alcohol markets. It also manages print and digital subscriptions, advertising, and marketing services for these brands.

Minneapolis, Minnesota, United States
epgacceleration.com

About EPG Media, LLC

EPG Media, LLC is a specialty media and information company that produces magazines, websites, newsletters, and data products for enthusiast and B2B audiences. Its portfolio has included titles such as Rider magazine and Snow Goer, along with EPG Specialty Information, which provides beverage-alcohol market data, handbooks, and analytics tools for industry professionals. In addition to content, EPG offers advertising, custom marketing, and audience development services under the EPG Brand Acceleration name, helping brands reach targeted consumer and trade segments through print, digital, and event-based channels.

A charge from “EPG Media LLC” on a card statement typically relates to a subscription or purchase connected to one of its magazines or digital products, an automatic renewal for an existing subscription, a gift subscription, or a data/handbook purchase through its specialty information division. For example, Rider magazine’s order pages explicitly note that card charges will appear as “EPG Media LLC,” and some subscription checkouts are set up with automatic annual renewal unless the customer opts out. In some cases, charges may be tied to advertising, sponsorship, or event-related services purchased by businesses rather than consumers.

If you’re unsure about a charge from EPG Media, LLC, first check your email for a receipt from the specific magazine or brand (such as Rider or Snow Goer) and log into that publication’s customer or subscription portal to review your active subscriptions and renewal dates. Look for any recent gift subscriptions you purchased, as the descriptor may still show only “EPG Media LLC.” If you can’t identify the transaction, contact the relevant magazine’s customer service or EPG’s support (listed on its sites and in order confirmations) with your name, email address, and the last four digits of the card so they can locate the order. If the transaction is still unfamiliar after that review, you can dispute it with your card issuer, but it’s best to confirm directly with EPG first to avoid cancelling a subscription you intended to keep.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to EPG Media, LLC.

  1. EPG MEDIA LLC

Frequently Asked Questions

Why does my credit card statement show a charge from EPG Media LLC when I purchased a magazine like Rider or Snow Goer?

EPG Media, LLC handles subscription billing and customer management for certain magazines, including Rider magazine and Snow Goer. Even if you subscribed through the magazine’s own website, the payment processor is EPG Media, so your statement shows “EPG Media LLC” as the descriptor instead of the magazine name.

Is the EPG Media LLC charge a one-time purchase or an automatic subscription renewal?

Many of EPG Media’s magazine subscriptions are set up with automatic annual renewal unless you opt out during checkout or in your account settings. If you see a recurring charge around the same date each year or each term (for example, annually for a print/digital subscription), it is likely an automatic renewal rather than a one-time purchase.

How can I cancel or turn off auto-renewal for a subscription billed by EPG Media LLC?

To cancel or disable auto-renewal, log in to the customer account portal for the specific magazine (such as ridermagazine.com for Rider) and go to your subscription or billing settings. There you can manage renewals or submit a cancellation request. If you cannot access your account, contact the magazine’s customer service or EPG’s support using the contact email/phone listed on your confirmation email and ask them to cancel future renewals.

How do I request a refund for an EPG Media LLC subscription charge I didn’t intend to renew?

Contact the customer service team for the magazine or product associated with the charge as soon as possible, providing your name, mailing address, email, and transaction details. Many subscription publishers, including EPG-managed titles, will review refund requests for recent renewals and may offer a partial or full refund or convert the remaining balance into a different term, depending on their current refund policy and how many issues you’ve already received.

What are common amounts I might see for EPG Media LLC charges?

Consumers most often see EPG Media LLC charges corresponding to annual subscription prices for specific magazines (for example, a one-year print plus digital subscription amount quoted on the magazine’s order page) or for gift subscriptions. Business customers might see larger charges tied to advertising packages, data handbooks, or marketing services purchased through EPG Specialty Information or EPG Brand Acceleration.

Can EPG Media LLC place small temporary or pending charges on my card?

Yes. When you update a payment method or start a new subscription, EPG’s payment processor may place a small temporary authorization on your card to verify the account. This can appear as a low-dollar or pending “EPG Media LLC” charge and should drop off automatically within a few days if it was only an authorization hold.

How can I verify which account or subscription is associated with my EPG Media LLC charge?

Search your email inbox (including spam) for recent order confirmations or renewal notices from the magazine brands EPG manages, such as Rider or Snow Goer, and match the date and amount to what appears on your statement. If you still can’t identify it, contact the magazine’s customer service or EPG support and provide the charge date, amount, and the first and last name on the card so they can locate the exact subscription or order.

How do I contact EPG Media LLC about a billing or account issue?

The easiest way is typically through the customer service details provided on your subscription confirmation email or on the magazine’s website, which may list a support phone number and a dedicated email (for example, a customerservice@ address). For more general inquiries, you can also use the contact or privacy addresses listed on EPG’s corporate site at epgacceleration.com and include details about the charge so they can route your request to the correct subscription or data-product team.

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