Epic Pizza

Restaurant90% confidence

Epic Pizza is a Sydney-based pizzeria serving New York–style, oversized thin-crust pizzas by the slice and whole pie, with dine-in, takeaway, delivery, and catering services.

Sydney, New South Wales, Australia
epic.pizza

About Epic Pizza

Epic Pizza is a Sydney-based pizzeria known for its New York–style, oversized thin-crust pizzas, available by the slice or as whole pies. Operating in New South Wales, they offer casual dine‑in, takeaway, delivery, and catering for events and parties. Orders can usually be placed in-store, over the phone, or online via their website at epic.pizza, and in many cases through popular food-delivery platforms. In addition to pizza, they often offer sides like garlic knots, wings, salads, soft drinks, and desserts.

A charge from Epic Pizza may appear on your bank or card statement when you purchase food or drinks in-store, place an online or phone order, or use a third‑party delivery app that bills under the Epic Pizza merchant name. Common scenarios include dine‑in or takeaway orders, delivery orders placed through epic.pizza, catering deposits or balances for events, and bar or drinks tabs that are settled at the end of your visit. You might also see a temporary pre‑authorization hold if you opened a tab at the counter or bar, or if your card details were verified for a large catering order; these holds typically adjust to the final amount when the order is completed.

If you’re unsure about an Epic Pizza charge, start by checking recent food, delivery, or late‑night orders you or family members may have placed, as well as receipts, email confirmations, or order histories on epic.pizza or connected delivery apps. Compare the date and amount on your statement with your order total, including tips, surcharges, or delivery fees. To resolve questions, contact the store location you visited or reach out via the contact details listed on epic.pizza with your transaction date, amount, and the last four digits of the card used; staff can usually look up the order and send or reprint a receipt. If you still don’t recognize the charge after speaking with them, contact your bank or card issuer to dispute or block further payments.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Epic Pizza.

  1. Epic Pizza Darlinghurs AUS

Frequently Asked Questions

Why did I get a charge from Epic Pizza on my card?

Epic Pizza charges typically come from in‑store dine‑in or takeaway purchases, online orders placed through epic.pizza, or delivery orders made via a partner app that processes the payment under the Epic Pizza merchant name. The charge amount usually includes your food total, GST, any delivery or service fees, and optional tips or surcharges. Review your recent pizza or late‑night food orders, as it’s common to forget small delivery or slice purchases.

What are typical amounts I might see charged by Epic Pizza?

Common charge amounts can range from around AU$10–$25 for a couple of slices and a drink, to AU$25–$45 for a whole specialty pizza, and higher amounts (AU$80+) for larger group or family orders. Catering orders or large party trays may show as higher single transactions, sometimes split into a deposit and a final balance. If you see multiple charges on the same day, one may be a pre‑authorization that later adjusts to the final bill.

Why do I see a pending or slightly higher Epic Pizza charge than my receipt?

Epic Pizza, like many restaurants, may place a temporary authorization hold on your card when you open a tab or when an online order is first submitted. This hold can be slightly higher to allow for tips, modifications, or final totals and will usually settle to the exact bill amount within a few business days. If a pending amount doesn’t adjust or drop off after 3–5 business days, contact Epic Pizza or your bank for clarification.

Can I have a recurring or subscription charge from Epic Pizza?

Epic Pizza doesn’t typically operate on a subscription model; most charges are one‑time purchases for food, drinks, or catering. However, some customers may set up recurring catering or scheduled office orders where payments are processed on a regular schedule under the same merchant name. If you see repeated charges on a pattern (for example, every Friday), check with your workplace, household members, or any standing catering arrangement you may have set up with the restaurant.

How do I get a copy of my receipt or invoice for an Epic Pizza charge?

If you ordered online, you can usually find your receipt in the confirmation email sent from epic.pizza or the delivery app you used. For in‑store or phone orders, contact the specific Epic Pizza location with the transaction date, approximate time, and amount, and they can often reprint or email a tax invoice. This is especially useful if you need documentation for business expenses or to verify what was included in the charge.

How do I dispute an incorrect amount or request a refund from Epic Pizza?

If you believe you were overcharged, double‑billed, or received an incorrect order, contact Epic Pizza directly as soon as possible, ideally on the same day. Provide details such as your name, order method (in‑store, phone, online, or delivery app), the amount charged, and any receipts or screenshots. The restaurant may offer a refund, partial credit, or a replacement order in line with their store policies; if you can’t resolve the issue with them, you can then contact your bank or card issuer to initiate a dispute.

How can I contact Epic Pizza about a charge I don’t recognize?

Visit epic.pizza to find location‑specific contact details, including phone numbers and, in some cases, email or contact forms. When you call or write, have your bank statement handy with the charge date, exact amount, and the last four digits of your card so staff can search their POS system. They can confirm whether the transaction matches an order in your name or under your phone number, and help clarify who placed it.

Could a family member or delivery order explain an Epic Pizza charge on my statement?

Yes, many unrecognized restaurant charges turn out to be orders placed by partners, children, roommates, or colleagues using a shared or saved card. Check shared food‑delivery accounts linked to your card and ask household members if they recently ordered from Epic Pizza. If no one recognizes the purchase, contact the restaurant for order details, and if still unresolved, speak with your bank about potential unauthorized use of your card.

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