Epilogue Lounge

Restaurant96% confidence

Epilogue Lounge is a trendy café, tapas bar, restaurant and rooftop bar offering modern Australian cuisine, cocktails and live music in Alice Springs’ Todd Mall.

Alice Springs, Northern Territory, Australia
epiloguelounge.com.au

About Epilogue Lounge

Epilogue Lounge is a popular café, tapas bar, restaurant, and rooftop bar located in Todd Mall in the heart of Alice Springs, Northern Territory. Known for its relaxed yet vibrant atmosphere, it serves modern Australian cuisine with an emphasis on share plates, seasonal produce, and creative tapas-style dishes. During the day it operates as a café with coffee, breakfast and brunch options, and in the evening it transitions into a lively bar and restaurant with cocktails, local beers, and wine, often featuring live music and events on the rooftop.

A charge from Epilogue Lounge may appear on your bank or card statement after you dine in, purchase drinks at the bar, order food or beverages to take away, or pay for a rooftop event. Charges can also result from running a tab (where your card is held and charged at the end of your visit), group bookings, private functions, or set menus. In some cases, you might see an initial pre-authorization or temporary hold if your card was used to start a tab, confirm a reservation, or if your bank routinely verifies cards for in-person payments; these holds typically drop off automatically after a few days.

If you don’t recognize a charge, start by checking the date and amount against any recent visits to Alice Springs and meals, drinks, or events at Epilogue Lounge. Look for transaction descriptors such as “EPILOGUE LOUNGE ALICE SPRINGS” or similar on your statement, and review your receipts, email confirmations, or bank app history. To resolve questions, contact Epilogue Lounge directly using the details on their website (epiloguelounge.com.au), or call during business hours with the date, time, and exact amount of the charge so staff can locate the transaction. If you still believe the charge is incorrect after speaking with them, you can follow up with your bank or card issuer to dispute the transaction.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Epilogue Lounge.

  1. EPILOGUE ENTERPRISES\SHOP 1 58 TODD MALL

Frequently Asked Questions

Why do I see a charge from Epilogue Lounge on my card statement?

This charge is usually from a visit to Epilogue Lounge in Alice Springs, where you may have paid for coffee, meals, tapas, bar drinks, or a rooftop event. It can also reflect a group bill where one person paid for the table, or a bar tab that was settled at the end of the night. Check if you or anyone in your household recently visited Todd Mall or attended an event in Alice Springs around the transaction date.

What are typical amounts I might be charged by Epilogue Lounge?

Common transaction amounts can range from about AUD $10–$30 for coffees, drinks, or a light snack, up to AUD $40–$80 per person for dinner and cocktails depending on what you order. Group tabs, functions, or set menus can be higher, especially if multiple people’s food and drinks are on one bill. If the amount seems larger than expected, it may include multiple rounds of drinks, shared plates, or a whole table’s charges.

Why is there a small or duplicate Epilogue Lounge charge showing as pending?

Some banks show a temporary pre-authorization when you open a bar tab or when the card terminal checks your card before the final amount is processed. This can look like a small or duplicate pending charge separate from the final bill. These holds are usually released automatically by your bank within a few business days and should not result in you being charged twice.

Why is my Epilogue Lounge total higher than the prices I remember from the menu?

Your final total may include extras such as cocktails, premium spirits, shared tapas plates, desserts, or added sides that increase the bill. If you left a tip via the EFTPOS terminal, that amount is included in the final charge shown on your statement. Public holiday surcharges or function packages may also apply on certain dates, and these should be noted on the menu or at the venue.

How can I get a copy of my receipt or check what was on the bill?

To request a copy of your receipt, contact Epilogue Lounge using the phone number or contact form listed on epiloguelounge.com.au and provide the date, approximate time, and exact amount of the charge. Staff can look up the transaction in their point-of-sale system and, where available, email or confirm the itemized bill. Your bank app may also show the time and location of the transaction to help narrow down the visit.

Can I dispute or query a charge directly with Epilogue Lounge?

Yes. If you believe you were overcharged, incorrectly split a bill, or had items added in error, you should first contact Epilogue Lounge directly. Provide your name, visit date, approximate time, the last four digits of the card used, and the billed amount so they can investigate. If the venue confirms a mistake, they can usually process a refund or adjustment; if you cannot resolve it, then contact your bank to raise a dispute.

Does Epilogue Lounge require deposits or upfront payments for group bookings or events?

For larger group bookings, private functions, or special events, Epilogue Lounge may request a deposit or prepayment to secure the reservation. This can appear on your statement before the actual event date and may later be deducted from your final bill. If you see an earlier charge, check any booking emails or messages you received about function deposits or set-menu packages.

How do I contact Epilogue Lounge about a charge I don’t recognize?

Visit epiloguelounge.com.au to find their current contact details, including phone number, opening hours, and any email or contact form they provide. When you call or write, include the transaction date, amount, and how it appears on your bank statement so staff can quickly locate the payment. Avoid sharing your full card number—only provide the last four digits if requested for verification.

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