Exclaimer

Software95% confidence

Exclaimer is a software company that provides cloud-based and on-premise solutions for managing and automating email signatures for Microsoft 365, Google Workspace, and Exchange.

Farnborough, Hampshire, United Kingdom
exclaimer.com

About Exclaimer

Exclaimer is a UK-based software company specializing in centralized email signature management for businesses using Microsoft 365, Google Workspace, and Microsoft Exchange. Their cloud-based and on-premise solutions let IT and marketing teams design, control, and automatically apply branded, compliant email signatures for all users, devices, and email clients. Exclaimer is widely used by organizations of all sizes to ensure consistent branding, legal disclaimers, marketing banners, and contact details on every outbound email without relying on end users to configure signatures themselves.

A charge from Exclaimer typically appears when a business has purchased or renewed a subscription to Exclaimer’s email signature management services. This can include monthly or annual per-user subscriptions for Exclaimer Cloud (for Microsoft 365 or Google Workspace) or licenses for on‑premise products such as Exclaimer Signature Manager for Exchange. You might also see a charge after a trial converts into a paid subscription, following an upgrade in user count or feature tier, or as part of a renewal processed by an authorized Exclaimer reseller or partner. In some cases, you may notice a temporary authorization or pending charge when adding or updating a payment card, which is released once the payment is confirmed or rejected.

To verify an Exclaimer charge, first check with your IT, finance, or marketing team to see whether your organization uses Exclaimer for email signatures. Look for a recent order confirmation, invoice, or renewal notice from Exclaimer or your reseller in the email address associated with your corporate billing or admin account. If you still have questions, visit exclaimer.com and use the contact or support links, or sign in to the Exclaimer portal with your admin credentials to review your current subscription, invoices, and payment history. For unexpected or incorrect charges, gather your statement details (date, amount, transaction ID) and contact Exclaimer or your reseller’s billing/support team to request clarification, adjustments, or possible refunds in line with your contract terms.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Exclaimer.

  1. EXCLAIMER 0000000 GB
  2. EXCLAIMER FARNBOROUGH GBR

Frequently Asked Questions

Why do I see a charge from Exclaimer on my business bank or card statement?

Most Exclaimer charges relate to subscriptions for Exclaimer Cloud (for Microsoft 365 or Google Workspace) or licenses for on‑premise signature products used by your organization. The transaction usually corresponds to a new subscription, a renewal (monthly or annual), a user-count increase, or a product upgrade agreed by your IT or procurement team. The descriptor on your statement may appear as “EXCLAIMER,” “EXCLAIMER LTD,” or similar. Check with your IT or finance department to confirm that Exclaimer is part of your approved software stack.

How does Exclaimer’s billing and pricing usually work?

Exclaimer Cloud is typically billed on a per‑user, subscription basis, either monthly or annually, with pricing depending on the product variant (e.g., Microsoft 365 or Google Workspace) and feature set. Your total amount will reflect the number of licensed mailboxes or users managed by Exclaimer, plus any add‑ons or upgrades included in your contract. Some customers are billed directly by Exclaimer, while others are invoiced by an authorized reseller or managed service provider. Your exact pricing and billing schedule are detailed in your order form, quote, or contract.

Why was I charged by Exclaimer again when I thought my trial was free?

Exclaimer trials are free for a limited period, but if you provided billing details and did not cancel before the trial end date, the subscription may automatically convert into a paid plan. The charge you see often corresponds to the first billing period after the trial expires. You can confirm your trial and activation dates by logging into the Exclaimer admin portal or by checking your original trial confirmation and welcome emails. If the trial was not meant to continue, contact Exclaimer or your reseller promptly to discuss options.

How can I cancel or reduce my Exclaimer subscription to stop future charges?

To change or cancel your Exclaimer subscription, an authorized admin or account owner must log into the Exclaimer portal or contact your assigned account manager, reseller, or partner. For direct customers, subscription and renewal terms—such as notice periods and minimum contract durations—are defined in your agreement and may require written notice before the renewal date. Reducing user counts or downgrading tiers may only take effect at the next billing cycle, depending on your contract. Always request written confirmation of cancellation or changes and keep it for your records.

How do I request a refund or dispute an Exclaimer charge?

If you believe you’ve been incorrectly charged, first verify the invoice or renewal notice associated with the payment by checking your Exclaimer account or your company’s billing emails. Then contact Exclaimer’s billing or support team—either through the support portal (support.exclaimer.com) or via the contact page on exclaimer.com—providing the transaction date, amount, invoice number, and statement screenshot if possible. Refunds, credits, or adjustments are handled according to your contract and Exclaimer’s or your reseller’s billing policies, particularly around renewals and cancellation notice periods. Avoid filing a bank dispute until you’ve attempted to resolve the issue directly, as chargebacks can delay resolution.

Why do I see a small or temporary Exclaimer authorization or pending charge?

When you add or update a payment card for your Exclaimer subscription, your bank may show a small temporary authorization to verify that the card is valid. This is not a final charge and should drop off or be reversed automatically within a few business days, depending on your bank’s policies. Your actual subscription fee, if due, will appear as a separate, confirmed transaction. If an authorization remains pending for an unusually long time, contact your bank and then Exclaimer or your reseller to confirm the status of the payment.

How can I confirm which Exclaimer account or subscription a specific charge belongs to?

Match the date and amount of the charge with recent invoices or renewal emails from Exclaimer or your reseller; these usually list your company name, subscription type, and number of users. If you manage multiple tenants or domains, sign into the Exclaimer admin portal to review billing details for each environment and check which one renewed or changed. If you still can’t identify the source, contact Exclaimer support with the last four digits of the card, billing email, company name, and transaction date so they can locate the correct account. For organizations using resellers, your managed service provider or VAR may need to check their internal billing records on your behalf.

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