About EXKi
EXKi is a fast-casual restaurant concept founded in Belgium that focuses on fresh, natural, and often organic ingredients. Their locations typically offer salads, soups, hot dishes, sandwiches, quiches, pastries, and a range of hot and cold beverages, with an emphasis on healthy, quickly served meals that can be eaten on-site or taken away. EXKi is known for its grab-and-go format in city centers, business districts, and transport hubs across several European countries.
A charge from “EXKI” (or similar, such as “511104 EXKI”) on your card statement likely corresponds to a one-time in-store purchase of food or drinks at one of their restaurant locations. The numeric code (like 511104) is usually an internal store ID, terminal ID, or location reference added by the payment processor and does not change the fact that the merchant is EXKi. You might see multiple small charges if you visited different EXKi locations or made separate transactions on the same day.
If you have questions about a specific EXKi charge, start by checking your recent receipts, email confirmations (if you paid via an app or requested an e-receipt), and the date, time, and location of the transaction. To resolve issues, you can contact the EXKi location where you made the purchase or use the contact information on exki.com to reach their customer service or corporate office. For suspected unauthorized charges, contact your bank or card issuer promptly to dispute the transaction and request further investigation, and they may ask you for approximate time and location of where your card was last used legitimately.