Facebook

Software98% confidence

Facebook is a social networking service that allows users and businesses to create profiles, share content, and run advertising campaigns across its platform.

Menlo Park, CA
facebook.com
Owned by Meta Platforms, Inc.

About Facebook

Facebook, owned by Meta Platforms, Inc. and headquartered in Menlo Park, CA, is a social networking service where individuals and businesses can create profiles, share content, manage Pages, and run advertising campaigns. Beyond the core social features, Facebook offers paid services such as Facebook Ads, in-app purchases in games and apps that use Facebook Pay (Meta Pay), and subscriptions to creators, groups, and premium content. Businesses of all sizes use Facebook’s Ads Manager and Business Manager tools to reach targeted audiences across Facebook, Instagram, Messenger, and the Audience Network.

A Facebook-related charge on your bank or card statement typically appears when you’ve run advertising campaigns, purchased in-app items through a game or app connected to Facebook, supported a creator or subscribed to a group/page, or made a donation via Facebook’s fundraising tools. Charges may show descriptors like “FACEBOOK *ADS”, “FB.ME/ADS”, “META PLATFORMS”, or similar variations. You might also see temporary authorization holds when you add or update a payment method, small test charges that are later reversed, recurring monthly fees for active ad campaigns or subscriptions, or charges for campaign spending that reached its billing threshold.

To verify or resolve questions about a Facebook charge, log into your Facebook account on facebook.com and check Facebook Pay/Meta Pay, Ads Manager billing, and your Subscriptions section for recent payments. Compare the date and amount on your statement with the billing history shown there, and also review any family members’ or employees’ accounts that might be using your card. If you still can’t identify the charge, you can use Facebook’s Help Center to report an unknown charge or contact support through Ads Manager (for advertisers). In cases of suspected fraud, immediately remove the card from your Facebook payment settings, change your password, enable two-factor authentication, and contact your bank or card issuer to dispute unauthorized transactions.

Bank Statement Variations

23 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Facebook.

  1. FACEBK *46P3EHK832 fb.me/ads IRL
  2. FACEBK *6MR4LR8DG2 fb.me/ads US
  3. FACEBK *6VGTGG3832 fb.me/ads IRL
  4. FACEBK *7AA2LGF832 fb.me/ads IRL
  5. FACEBK *8DBFLSQXH2 fb.me/ads IE
  6. FACEBK *ADS Menlo Park US
  7. FACEBK *ADS fb.me/ads IE
  8. FACEBK *ADS fb.me/ads IRL
  9. FACEBK *DS3BJKBT22 fb.me/ads IRL
  10. FACEBK *EK68ATCDG2 fb.me/ads US
  11. FACEBK *FJ9KTR6DC2 fb.me/ads IRL
  12. FACEBK *J52L3TS3P2 fb.me/ads IRL
  13. FACEBK *JX3MCTWKW2 fb.me/ads IRL
  14. FACEBK *K83TXSUXH2 FACEBOOK.COM IE
  15. FACEBK *NXJCPSSUJ2 fb.me/ads IRL
  16. FACEBK *V6AMMT4DG2 650-5434800 US
  17. FACEBK *YMXDWTNWX2 fb.me/ads IRL
  18. FACEBK *YMXDWTNWX2\5-7 Hanover Quay\fb.m
  19. FACEBK PTPANXTGR2 fb.me/ads IRL
  20. FACEBK* DUBLIN IE
  21. FACEBK* fb.me/ads IE
  22. PAYPAL *FACEBOOK 35314369001 IRL
  23. PAYPAL *FACEBOOK FACEB 35314369001 IRL

Frequently Asked Questions

Why do I see a charge from FACEBOOK *ADS or FB.ME/ADS on my statement?

This usually indicates spending on Facebook or Instagram advertising linked to your account or your business’s Ad Account. Charges occur when your ad spend reaches a billing threshold (for example, $25, $250, etc.) or at your monthly billing date, whichever comes first. To review the exact campaigns and invoices, go to Ads Manager > Billing in your Facebook Business account.

What are common billing amounts for Facebook Ads and how are they calculated?

Facebook Ads are billed based on your campaign settings—such as daily or lifetime budget, bidding strategy, and the number of impressions, clicks, or results you receive. Common charge amounts often match your billing threshold (for example, $25, $50, $250, or higher) or your total monthly spend. You can see your thresholds and upcoming charges under Ads Manager > Payment Settings > Billing Threshold.

Why was I charged by Facebook after I thought I turned off my ads?

If you paused or turned off your ads, Facebook will still bill you for any ad delivery that occurred before the pause took effect. In addition, charges can appear a few days after the ads ran, once your spending has reached the threshold or reached the billing date. Check Ads Manager > Billing to confirm the last active dates of your campaigns and the spend associated with each invoice.

How do I cancel or stop recurring Facebook subscriptions (like creator or group subscriptions)?

On the Facebook app or website, go to your profile menu and select Settings & Privacy > Settings > Payments > Subscriptions (or directly to ‘Subscriptions’ under your profile). There you’ll see any active subscriptions to creators, groups, or premium content; select the subscription and choose ‘Cancel’ or ‘Manage’ to stop future billing. You will typically retain access until the end of the current billing period, and charges already processed are usually non-refundable unless otherwise stated by the creator or Facebook.

Why do I see a small $0–$2 Facebook or Meta charge that later disappears?

Small $0–$2 amounts are often temporary authorization holds used by Facebook (Meta) to verify that your payment method is valid when you add or update a card. These are not actual charges and should either show as ‘pending’ or disappear within a few business days. If such a small amount posts permanently and you did not approve any Facebook payments, contact your bank and review your Facebook payment settings for unauthorized use.

How can I request a refund for a Facebook charge I don’t recognize or for accidental purchases?

First, sign in to Facebook and check Ads Manager billing, Facebook Pay/Meta Pay, and Subscriptions to identify what the charge relates to. For ads, you can request a review via Ads Manager’s ‘Payment Support’ if you believe you were incorrectly charged; for in-app purchases, donations, or subscriptions, visit the Facebook Help Center and use the ‘Report a Problem’ or ‘Report Unauthorized Charges’ form. If you cannot resolve it with Facebook or it appears to be fraud, immediately remove your card from Facebook payment settings and contact your bank or card issuer to dispute the transaction.

How do I contact Facebook about a billing or charge issue?

For advertising charges, go to Ads Manager > Help or the ‘Billing’ section and use the ‘Contact Support’ or chat/email options available to your account. For personal payments, donations, or subscriptions, visit facebook.com/help and search for ‘billing’ or ‘charges’ to access the forms for unknown charges or payment support. Facebook does not offer a general billing phone number; almost all charge-related support is handled through in-product help or online forms.

Can someone else’s activity on Facebook cause charges on my card without my knowledge?

Yes, if your card was saved to a shared device, to a business Ad Account, or to another person’s Facebook account (for example, a family member or employee), their ads, in-app purchases, or subscriptions could be billed to your card. Check all Facebook and Instagram accounts that might have had access to your card, remove the payment method from any you don’t control, and change passwords plus enable two-factor authentication. If you suspect unauthorized use, also notify your bank and consider requesting a new card number.

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