Factory 51

Restaurant95% confidence

Factory 51 is a rustic industrial-style Italian restaurant, pizzeria, bar, and function venue housed in a restored red-brick warehouse in Coorparoo, Brisbane, offering wood-fired pizzas, modern Italian dishes, and private event spaces.

Brisbane, Queensland, Australia
factory51.com.au

About Factory 51

Factory 51 is a rustic, industrial-style Italian restaurant, pizzeria, bar, and function venue located in a restored red-brick warehouse in Coorparoo, Brisbane (Queensland, Australia). Known for its wood-fired pizzas, handmade pasta, and modern Italian dishes, Factory 51 offers both casual dining and more formal experiences in its atmospheric dining room and courtyard. The venue also features dedicated private event spaces for weddings, corporate functions, and celebrations, with curated food and beverage packages. More information about menus, opening hours, and event options is available at factory51.com.au.

A charge from Factory 51 may appear on your bank or card statement when you dine in and pay for a meal or drinks at the restaurant or bar. You may also see a charge if you’ve paid a deposit or final balance for a function or wedding, purchased or redeemed a gift card, or made a group booking secured with a card. In some cases, your bank may show a temporary pre-authorisation (a “pending” amount) if your card was held as security for a bar tab or function booking, with the final settled amount appearing once the bill is closed. Recurring charges are uncommon, but you might see multiple charges if your group split bills or if separate payments were taken for deposit and final event settlement.

If you’re unsure about a Factory 51 charge, first check recent dining visits, events, or deposits you may have made at the venue or via factory51.com.au, including any group bookings you were part of. Review your email for booking confirmations, event invoices, or receipts that match the date and amount of the charge, and check whether a friend, family member, or employer used your card for a shared meal or function payment. If the charge still looks unfamiliar, contact Factory 51 directly using the details on their website (factory51.com.au) or call their Coorparoo venue to confirm the transaction, request a copy of the receipt, or query a possible error; if you suspect fraud, also contact your bank or card issuer to dispute the charge and secure your account.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Factory 51.

  1. Factory 51 Coorparoo AUS

Frequently Asked Questions

Why was I charged by Factory 51 on a date I don’t remember dining there?

Factory 51 charges may relate not only to casual dining but also to event deposits, function balances, or bar tabs that were finalised after the event date. It’s common for wedding or function payments to be processed on the date the final invoice is due rather than the date of the event itself. Check any event agreements, invoices, or booking emails from Factory 51, as well as shared celebrations you may have attended where one person’s card was used for the group and later reimbursed in cash or transfers.

What are common amounts I might see from Factory 51 on my statement?

Factory 51 charges can range from smaller amounts for individual meals or drinks to larger totals for group dinners, bar tabs, or wedding/function packages. You might see one-time amounts that reflect a full table bill, including food, beverages, and a possible surcharge for public holidays or card payments if applicable. Event-related transactions may appear as larger, rounded figures corresponding to pre-agreed packages, minimum spends, or final function balances.

Why do I see both a pending and a final charge from Factory 51?

If you opened a bar tab, secured a booking with your card, or the venue needed to verify your card, your bank may show a temporary pre-authorisation from Factory 51. This looks like a pending charge and is used to confirm your card has sufficient funds. Once the bill is finalised, the actual amount is processed and the hold either drops off or is adjusted to match the final total, usually within a few business days depending on your bank.

How do I get a copy of a receipt or tax invoice for my Factory 51 charge?

To request a receipt or tax invoice, contact Factory 51 directly via the contact details listed on factory51.com.au, providing the date of visit, approximate time, total amount, and the last four digits of the card used. For event or function payments, refer to your original booking emails or invoices, which often include a detailed breakdown. The venue can usually reissue a receipt or send an updated invoice by email for your records or expense claims.

How can I cancel or change a function booking or event payment with Factory 51?

Changes and cancellations for weddings, corporate functions, or private events at Factory 51 are governed by the terms in your event contract or booking confirmation. Typically, deposits are paid to secure the date and may be non-refundable or partially refundable depending on how far in advance you cancel. To amend guest numbers, menu choices, or dates—or to query deposit or balance charges—contact the events team directly using the phone number or email provided in your booking correspondence or on factory51.com.au.

How do I request a refund or dispute an incorrect Factory 51 charge?

If you believe you were charged the wrong amount (for example, a bill error, duplicate transaction, or incorrect gratuity), contact Factory 51 as soon as possible with details of the charge and any receipts you have. The venue can check their point-of-sale records and merchant logs to confirm what was processed and, if an error is found, arrange a reversal or refund back to your card. If you cannot resolve the issue with the venue or suspect fraudulent use of your card, contact your bank or card issuer to raise a dispute and secure your account.

Can Factory 51 charge me more than once for the same visit or event?

You may see more than one charge related to a single visit or event if you split the bill across multiple cards, left a bar tab open and then added extra items, or paid a separate deposit and final balance for a function. It can also happen if a pre-authorisation hold appears separately from the final settled amount. Compare the amounts and dates against your receipts and booking documents; if anything appears duplicated or inconsistent, contact Factory 51 to review the transactions.

What should I do if I don’t recognise a Factory 51 transaction at all?

First, confirm whether anyone else with access to your card (such as a partner, family member, or colleague) used it to pay for a meal, bar tab, or event at Factory 51. If no one recognises the purchase and you have no related receipts or booking emails, contact Factory 51 with the charge details to see if they can identify the transaction from their records. If the venue cannot match it or you still suspect unauthorised use, immediately notify your bank or card issuer to block the card and start a fraud investigation.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Factory 51

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you