Fast Courier

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Fast Courier is an Australian online courier comparison and booking platform that allows customers and businesses to compare shipping quotes and book deliveries with multiple courier companies.

Sydney, NSW, Australia
fastcourier.com.au

About Fast Courier

Fast Courier is an Australian online courier comparison and booking platform based in Sydney, NSW. Through fastcourier.com.au, they aggregate rates from multiple domestic and international carriers, allowing individuals and businesses to compare prices, delivery times, and services in one place. Customers can book door-to-door parcel, freight, pallet, and document deliveries across Australia and overseas, often choosing from options like same-day, express, and standard road services offered by various partner couriers.

A Fast Courier charge typically appears on your bank or card statement when you book a shipment through their website. This can include one‑time bookings for a single parcel, multiple shipments paid in one transaction, or additional courier-related fees such as re-delivery charges, address correction fees, remote/regional surcharges, or extra-cover (insurance) add‑ons selected during checkout. In some cases, you may also see a small temporary authorization or pre‑verification hold when you first enter or update your card details, which is usually reversed automatically.

If you’re unsure about a Fast Courier charge, start by checking your email for a booking confirmation or tax invoice from fastcourier.com.au around the date of the transaction, and review any recent shipments you arranged for yourself or your business. Log into your Fast Courier account (if you created one) to view your booking history, downloaded labels, and invoices. For further clarification or to dispute a charge, use the support/contact section on fastcourier.com.au to submit a ticket with your name, email, shipment reference, and transaction details; they can help identify the booking, explain surcharges, assist with cancellations (where possible), and advise on refund eligibility for unused or incorrectly charged services.

Bank Statement Variations

2 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fast Courier.

  1. FASTCOURIER.COM.AU +61291343889 AU
  2. FASTCOURIER.COM.AU +61406024649 AUS

Frequently Asked Questions

Why did I receive a charge from Fast Courier on my bank or card statement?

Fast Courier charges you when you book a delivery through their website fastcourier.com.au. This may be for a one‑off parcel or freight booking, multiple shipments in a single checkout, or additional courier fees such as remote area surcharges, re‑delivery fees, or extra-cover (insurance) you selected. If you manage shipping for a business, someone in your team may have used the company card to book a shipment via Fast Courier.

Does Fast Courier have subscriptions or recurring monthly fees?

Fast Courier generally operates on a pay‑per‑shipment basis and does not charge standard subscription or membership fees for casual users. Most customers will only see a charge when they actually book a delivery. However, if you’ve set up regular shipments or saved card details in a business account, you may see repeated charges that correspond to each booking rather than a fixed subscription. Always check your booking history in your Fast Courier account or email receipts to confirm what each charge relates to.

What are common Fast Courier charge amounts I might see?

Fast Courier prices vary depending on the courier selected, parcel size and weight, pickup and delivery locations, and service speed (e.g. same‑day, express, or standard). Smaller metro parcels may be relatively low‑cost, while large, heavy, or regional/remote shipments and international deliveries can be significantly higher. It’s also possible to see separate charges for re‑delivery, futile pickup attempts, or address corrections that your chosen courier applied after the initial booking. The exact amount will match the total shown at checkout or on your tax invoice from Fast Courier.

Why do I see a small or duplicate Fast Courier charge that later disappears?

You may see a small temporary authorization or pending amount from Fast Courier or their payment processor when you add or update a card or when the system verifies your payment. This is not an actual completed charge and is usually released automatically within a few business days. In some cases, your bank may briefly show both the authorization and the final charge; the authorization will drop off once your bank finishes processing it. If the pending amount does not reverse after several days, contact Fast Courier support with a screenshot of the transaction so they can investigate.

How can I cancel a Fast Courier booking and will I get a refund?

Whether you can cancel and receive a refund depends on the courier you selected and whether the shipment has already been picked up or processed. In many cases, if the label has been created but the parcel has not yet been collected or scanned by the courier, you may be able to request a cancellation and partial or full refund (minus any non‑refundable fees) by contacting Fast Courier support promptly through their website. Once a shipment is in transit, refunds are typically limited or unavailable, except where there is an error or service failure. Always provide your booking reference and payment details so they can quickly review your eligibility.

How do I contact Fast Courier about a charge, invoice, or billing problem?

To resolve billing questions, go to fastcourier.com.au and navigate to their Help or Contact/Support section, where you can submit an online enquiry or ticket. Include your full name, email used for the booking, shipment reference or consignment number, and a screenshot or description of the charge from your bank statement (including amount and date). They typically respond by email and may ask for additional verification before discussing account‑specific billing details. For shipment‑related issues, also provide pickup and delivery postcodes and the courier service you selected.

I don’t recognize this Fast Courier charge—how can I verify what it’s for?

First, search your email inbox (and spam folder) for messages from fastcourier.com.au around the charge date—look for booking confirmations, labels, or invoices. If you have a Fast Courier account, log in to review your order history and match the charge amount and date to a specific booking. Consider whether a family member, housemate, or colleague may have used your card to book a delivery, especially for online marketplace sales or returns. If you still cannot identify the transaction, contact Fast Courier support with your statement details so they can look up the payment and confirm the associated shipment.

Can Fast Courier adjust the final price after I’ve booked, and why might the amount change?

In some situations, the final cost of a shipment may be adjusted if the actual weight, dimensions, or delivery conditions differ from what was entered at booking. For example, if the courier measures your parcel as larger or heavier than declared, or if delivery requires re‑delivery, manual handling, or incurs remote area surcharges, an additional charge may appear. Fast Courier typically passes on these carrier‑assessed adjustments and may email you an updated invoice or notice. If you believe the adjustment is incorrect, contact Fast Courier with photos, measurements, and any courier documentation for review.

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