Ferguson Plarre's Bakehouse

Restaurant95% confidence

Ferguson Plarre's Bakehouse is an Australian family-owned bakery café chain offering cakes, pastries, pies, savouries, and coffee through franchised and company-operated stores, primarily in Victoria.

Keilor Park, Victoria, Australia
fergusonplarre.com.au

About Ferguson Plarre's Bakehouse

Ferguson Plarre's Bakehouse is a long‑standing, family-owned Australian bakery café chain based in Keilor Park, Victoria. Operating for over a century, they specialise in fresh cakes, pastries, pies, savouries, and coffee, serving customers through a mix of franchised and company-owned stores, mainly across Victoria. They also offer online ordering for celebration cakes, catering platters, and special occasion products (such as birthday, wedding, and seasonal cakes), with options for in‑store pickup and, in some areas, delivery.

A charge from “FERGUSON PLARRE’S BAKEHOUSE” (or similar wording) may appear on your bank or card statement when you purchase items in-store, order online via fergusonplarre.com.au, or pay a deposit for a special-order cake. You might also see their name if you placed an order through their online cake ordering system, purchased catering for an event, bought or redeemed a digital gift card, or pre‑paid for a custom cake. In some cases, you may see a small temporary “pending” amount when your card is first authorised, or a recurring charge if you have set up ongoing corporate or catering arrangements billed to the same card.

If you’re unsure about a Ferguson Plarre’s Bakehouse charge, start by checking your recent in‑store and online bakery purchases, including any cakes ordered for birthdays, weddings, office events, or school functions. Review confirmation emails from fergusonplarre.com.au and any digital receipts from your bank app or wallet. To resolve questions, contact Ferguson Plarre directly via the contact options on their website or call the store location where you believe the purchase was made; have the date, exact amount, and the name shown on your statement ready. For suspected errors, double charges, or cancellations of advance orders, they can usually look up your transaction and issue adjustments or refunds in line with their store and online order policies.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Ferguson Plarre's Bakehouse.

  1. FERGUSONPLARRE CHADST CHADSTONE CEN AUS

Frequently Asked Questions

Why do I see a charge from FERGUSON PLARRE’S BAKEHOUSE on my bank statement?

This charge typically appears when you’ve purchased cakes, pastries, pies, coffee, or catering from a Ferguson Plarre store or via their website, fergusonplarre.com.au. It can also relate to an online cake order placed for a future date or a deposit for a custom or large celebration cake. If someone else used your card to pick up a cake or catering order (for example, for an office function), it will still appear under your card details.

What kinds of purchases usually result in higher Ferguson Plarre’s Bakehouse amounts (e.g. $60–$200+) on my statement?

Larger amounts are commonly linked to full cakes (such as birthday or engagement cakes), small wedding cakes, or catering platters rather than single snacks or coffees. Orders for multiple items—like corporate morning tea, school events, or family celebrations—can also add up quickly. Review any recent events or celebrations where Ferguson Plarre products were served to see if the timing and amount match.

Can Ferguson Plarre’s Bakehouse charges be recurring or appear more than once a month?

Most Ferguson Plarre charges are one‑off purchases, but you may see repeated charges if you regularly order coffee or food from the same store, or have frequent online cake orders. Some businesses also use the same card for recurring catering orders for staff events, which can look like a pattern of similar charges. If you see multiple, very similar amounts on the same day, check for split orders (e.g. one in‑store payment and one online order) or contact the store to check for a possible duplicate transaction.

Why do I see a small ‘pending’ or temporary Ferguson Plarre’s Bakehouse charge that later disappears or changes?

Some payment terminals or online systems place a temporary authorisation on your card to confirm it’s valid, which can appear as a small pending amount. Once the actual sale amount is processed, the pending authorisation is removed or replaced by the final transaction total. If a pending Ferguson Plarre charge doesn’t convert to a final transaction within a few days, it usually drops off automatically.

How can I get a copy of my receipt or tax invoice for a Ferguson Plarre’s Bakehouse transaction?

For in‑store purchases, you can usually request a reprint by visiting or calling the store where you paid, providing the date, approximate time, and amount charged. For online orders through fergusonplarre.com.au, check your email for an order confirmation or log into your online account (if you created one) to view order history and invoices. If you can’t locate it, use the contact form on their website with your full name, order details, and the last four digits of your card so they can help locate the transaction.

How do I change, cancel, or get a refund for an online cake or catering order from Ferguson Plarre’s Bakehouse?

Changes and cancellations for advance orders are usually time‑sensitive because products are baked and prepared to schedule. Contact the store fulfilling your order or reach out via the details on your order confirmation email as soon as possible, mentioning your order number and event date. Refunds or credits are handled according to their store and online order policy—late cancellations or custom designs may be partially or non‑refundable once production has started.

How can I contact Ferguson Plarre’s Bakehouse about a charge I don’t recognise?

Start by checking your order confirmations and receipts, then note the exact date, amount, and descriptor shown on your statement (for example, ‘FERGUSON PLARRE KEILOR PARK’ or a specific store suburb). Visit fergusonplarre.com.au and use the Contact or Customer Care section, or call the store location listed on your receipt or that matches the descriptor. Provide as much detail as possible so they can look up the transaction and help determine whether it was valid, duplicated, or made in error.

What should I do if I suspect a fraudulent Ferguson Plarre’s Bakehouse transaction on my card?

If neither you nor anyone authorised to use your card recognises the charge, contact your bank or card issuer immediately to report potential fraud and request a card block or replacement if needed. At the same time, you can reach out to Ferguson Plarre (with the date, time, and amount) so they can check their records and, where possible, provide information to your bank’s investigation. Always review recent receipts and online orders first to rule out a legitimate but forgotten purchase, such as a pre‑ordered cake picked up days or weeks after payment.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare Ferguson Plarre's Bakehouse

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you