Fidaal Pty Ltd is an Australian proprietary company whose registered main activity is in motor freight transportation and related logistics services. It appears to operate as a transport and freight carrier rather than a consumer-facing retail brand.
Australia (exact city unknown)
About Fidaal Pty Ltd
Fidaal Pty Ltd is an Australian proprietary company (ACN 619 531 690, ABN 35 619 531 690) whose primary business activity is motor freight transportation and related logistics services. It operates as a transport and freight carrier, moving goods on behalf of businesses rather than selling products directly to retail consumers. Public business listings show the company as active, with an indicative contact phone number of +61 3 5026 9701 and weekday operating hours (typically Monday–Friday, 8:00–18:00 local time).([asic4.com](https://asic4.com/companies/2272858/fidaal-pty-ltd/))
A Fidaal Pty Ltd charge on your bank or card statement most likely relates to the transport, delivery, or freight component of a purchase, rather than the goods themselves. This could include line-haul or last‑mile delivery fees for items bought from an online or in‑store retailer, charges for palletised freight, couriered parcels, or bulk shipments, and may appear as a separate line item if freight was billed directly to your card instead of being bundled into the retailer’s invoice. In some cases, you may see a temporary “pending” or pre‑authorisation amount when a shipment is booked, which is later adjusted to the final freight cost once weight, dimensions, or delivery details are confirmed by the carrier.
If you don’t recognise a Fidaal Pty Ltd charge, start by checking any recent orders or deliveries around the transaction date and looking at invoices or email confirmations for mentions of “Fidaal”, “Fidaal Pty Ltd”, or similar in the shipping or carrier section. If the charge is tied to a purchase from another business, it’s often fastest to contact that retailer first and ask which transport company handled your consignment. For questions specific to the freight charge (such as copies of consignment notes, proof of delivery, or billing corrections), you can attempt to contact Fidaal Pty Ltd using the phone details in public business directories (+61 3 5026 9701 during business hours) and provide your full name, transaction date and amount, and any reference numbers from your receipt or shipment paperwork. If you still believe the charge is incorrect or unauthorised, contact your bank or card issuer promptly to dispute the transaction and ask about additional fraud‑prevention steps.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fidaal Pty Ltd.
Why is Fidaal Pty Ltd appearing as a separate charge from my purchase?
With freight carriers like Fidaal Pty Ltd, the transport cost is sometimes billed directly by the carrier instead of being included in the retailer’s main transaction. This can happen when a store or marketplace uses a third‑party logistics provider and passes your card details to that provider for the shipping component, or when you arrange your own collection or freight and pay Fidaal’s charge directly. Check your order invoice: the product total may be from the retailer, and a separate line (often labelled “freight”, “delivery”, or “transport”) may correspond to the Fidaal Pty Ltd entry on your statement.
What kinds of services or deliveries could result in a Fidaal Pty Ltd charge?
Fidaal Pty Ltd’s registered main activity is motor freight transportation, which typically covers road‑based freight such as palletised goods, cartons, and other commercial shipments. A charge could relate to business‑to‑business deliveries, bulk or pallet freight from a supplier, or the courier/line‑haul portion of an online order that uses Fidaal as the carrier. If you run or work for a business, the charge may also be for a contract run or regular route service booked through your workplace’s transport account.
Does Fidaal Pty Ltd offer subscriptions or recurring billing for individuals?
There is no public indication that Fidaal Pty Ltd sells consumer subscription services like streaming or app memberships; its core activity is freight and transport. However, business customers might have ongoing transport arrangements, and those can show up as recurring charges if the same card is used regularly to pay freight invoices. If you see repeated Fidaal charges, review whether you (or your employer) have set up regular shipments, standing orders, or scheduled transport runs that are billed to the same card each time.
How can I verify what a specific Fidaal Pty Ltd charge is for?
Start by matching the date and amount of the charge to any recent deliveries or pickups you received, including large or bulky items that required a trucking service. Look through emails for shipping notifications or consignment notes mentioning Fidaal or showing a carrier name that matches the descriptor on your statement. If you still can’t identify it, contact the retailer or supplier you bought from and ask which freight company they used for your order; they can usually search by your name or order number and confirm if the shipment was carried by Fidaal Pty Ltd.
How do I dispute or request a refund for a Fidaal Pty Ltd freight charge?
If the charge is tied to a specific purchase, your first step should generally be to contact the retailer or supplier that arranged the shipment, as they often control pricing, cancellations, and refund decisions for freight. Provide them with the transaction amount, date, and any shipment or invoice numbers so they can review what was billed by Fidaal Pty Ltd. If you believe the charge is clearly incorrect or fraudulent and you can’t resolve it with the merchant or carrier, contact your bank or card issuer to lodge a dispute; they may ask for copies of invoices, emails, and any responses you’ve received from the seller or Fidaal’s office.
How can I contact Fidaal Pty Ltd about a charge on my card?
Public company directories list Fidaal Pty Ltd as an Australian proprietary company with a contact phone number of +61 3 5026 9701 and weekday office hours (typically Monday–Friday, 8:00–18:00, closed on weekends).([asic4.com](https://asic4.com/companies/2272858/fidaal-pty-ltd/)) When you call, have your card statement handy along with the exact transaction date and amount, plus any order numbers or consignment references from your retailer. Because there is no widely listed public website or email, you may also need to work through the business that arranged the freight, especially if you’re an individual customer rather than a direct account holder.
Can Fidaal Pty Ltd place temporary or pending amounts on my card?
Yes, freight and logistics providers sometimes place a temporary authorisation on a card when a booking is created, particularly if final weight, size, or surcharges (like remote delivery or re‑delivery fees) are not yet confirmed. This can show as a pending Fidaal Pty Ltd transaction that later “falls off” or is replaced by the final settled amount once the shipment is processed. If a pending amount does not clear or adjust within a few business days, contact your bank to ask about the holding period and, if necessary, request that they reach out to the merchant’s bank for clarification.
What if the Fidaal Pty Ltd charge is on my personal card but relates to my employer’s freight?
In some workplaces, staff use their personal cards to pay for urgent freight bookings and then claim reimbursement through expense reports. If you see a Fidaal Pty Ltd charge that fits this pattern, check your work emails, freight booking portals, and any expense claims you’ve submitted or drafted around the same date. If it is work‑related, follow your employer’s reimbursement process; if it is not recognised by you or your employer, escalate it to your finance team and your bank, as they may need to investigate the possibility of a card being mis‑used for business freight.