FieldLevel

Software96% confidence

FieldLevel is an athletic recruiting social network and software platform that connects athletes, coaches, and teams to help manage and streamline the college recruiting process.

Carlsbad, California, United States
fieldlevel.com

About FieldLevel

FieldLevel is an athletic recruiting social network and SaaS platform that connects athletes, coaches, and teams across dozens of sports. Founded in 2008, it provides tools for managing profiles, sharing video, tracking college interest, and facilitating communication between high school, club, and college programs. The company operates a private, sports-focused network that functions somewhat like LinkedIn for athletic recruiting, giving coaches and athletes data-driven tools to discover and evaluate opportunities. ([cbinsights.com](https://www.cbinsights.com/company/fieldlevel?utm_source=openai))

A charge from FieldLevel on a bank statement typically relates to a paid Premium or Prime subscription for athletes, teams, or organizations, billed either monthly or annually. FieldLevel offers several premium tiers (such as Silver, Gold, and Platinum for athletes, as well as Prime and Prime+ packages for teams) with recurring auto-renewing billing. These charges may appear associated with upgrades to Premium, renewal of an existing subscription, or the purchase of multiple discounted seats for athletes on a team. In some cases users may also see small temporary authorizations when adding or updating a payment method. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/6308122-prime-and-prime-benefits?utm_source=openai))

If someone has questions about a FieldLevel charge, they should first sign into their FieldLevel account and review the Account Settings or Billing section to confirm their current plan, billing date, and payment history. Receipts and plan details can also be checked in confirmation emails sent at the time of purchase or renewal. If the charge is unexpected, the next step is to contact FieldLevel support—typically via the published support email address—before disputing with the bank, as the company can help cancel auto-renewal, adjust plans, and in some cases issue refunds more quickly than a card dispute process. Keeping track of which email address was used to register (parent vs. athlete, or team admin vs. coach) is helpful when resolving account-specific billing questions. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/880327-contact-us?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to FieldLevel.

  1. DDA recurr fieldlevel fieldlevel.co CA ZS2QAUGD 067482

Frequently Asked Questions

Why do I see a recurring charge from FieldLevel on my bank or card statement?

FieldLevel offers recurring Premium and Prime subscription plans for athletes, coaches, and teams that bill monthly or annually. If you upgraded to Silver, Gold, Platinum, Prime, or Prime+ or purchased discounted seats for athletes, the recurring subscription will automatically renew on your billing date until it is canceled in your FieldLevel account settings. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/6308122-prime-and-prime-benefits?utm_source=openai))

What are common billing amounts for FieldLevel Premium plans?

FieldLevel’s Premium athlete plans are typically tiered—for example, approximate reference pricing has included Silver, Gold, and Platinum monthly and annual options, while team plans like Prime and Prime+ are often billed annually and may include volume discounts for multiple athlete seats. Exact prices and currencies can vary over time, so the most accurate amounts will be shown in your Account Settings and on the upgrade page before you confirm payment. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/6308122-prime-and-prime-benefits?utm_source=openai))

How do I cancel my FieldLevel Premium or Prime subscription so I’m not charged again?

You can cancel or downgrade your FieldLevel subscription directly from your Account Settings while logged in. Navigate to your subscription or billing section, choose the plan you want to change, and follow the prompts to cancel auto-renewal. FieldLevel notes that subscriptions auto-renew on the billing date, so it’s best to cancel at least a few days before your next charge. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/2034971-explaining-fieldlevel-s-premium-plans?utm_source=openai))

Can I get a refund for a recent FieldLevel charge if I forgot to cancel?

FieldLevel’s refund policy allows you to request a refund if you forgot to cancel before your billing date. The company asks users to email support (rather than filing an immediate bank dispute) so they can review the account, cancel the plan, and, when appropriate, refund the most recent charge directly. This is usually faster and avoids the complications of a formal card dispute. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/811819-fieldlevel-premium-plan-refund-policy?utm_source=openai))

Why do I see multiple FieldLevel charges or several athlete seats billed at once?

With Prime+ and team-based offerings, coaches and organizations can purchase multiple premium seats for athletes, often at a volume discount. Those seats are typically billed together as a single team or organization charge, which can look larger than an individual subscription. Reviewing your team’s billing page will show how many seats were purchased and for which athletes. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/6308122-prime-and-prime-benefits?utm_source=openai))

How do I contact FieldLevel about a billing or charge issue?

The primary way to contact FieldLevel for billing questions is via their support email, where you can include the last four digits of your card, the charge amount, date, and the email associated with your account. They also publish a customer support phone number and mailing address on their help and company information pages, but email is usually the fastest way to resolve subscription and refund issues. ([support.fieldlevel.com](https://support.fieldlevel.com/en/articles/880327-contact-us?utm_source=openai))

Could a FieldLevel charge be linked to my child’s or athlete’s account instead of mine?

Yes. Parents or guardians often pay for an athlete’s Premium membership using their own card, even though the FieldLevel login is in the athlete’s name or school email. If you don’t recognize a FieldLevel charge, check with your child or any athletes you sponsor, and verify which email address and username were used when the subscription was purchased before assuming the charge is fraudulent.

Does FieldLevel place temporary authorizations or small test charges on my card?

Like many online subscription services, FieldLevel may place a small temporary authorization when you add or update a payment method to verify that the card is valid. These authorizations are not actual charges and should disappear from your statement within a few days; your paid plan will be reflected as a full subscription charge on your billing date.

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