Fishbowl

Fast Food96% confidence

Fishbowl is an Australian fast-casual chain serving healthy, Japanese-inspired salad and sashimi bowls, positioned as a fresh, fast-food alternative.

Sydney, Australia
fishbowl.com.au

About Fishbowl

Fishbowl is an Australian fast‑casual chain specialising in healthy, Japanese‑inspired salad and sashimi bowls. Founded in Sydney, Fishbowl focuses on fresh ingredients, customisable bowls, and quick service as a modern alternative to traditional fast food. They operate multiple locations across Australia (with a strong presence in Sydney) and also offer online and in‑app ordering for pickup and, in some areas, delivery. Typical menu items include signature bowls, build‑your‑own combinations, sides, and drinks, usually priced in the mid‑range for casual dining.

A Fishbowl charge usually appears on your bank or card statement after you purchase food or drinks in‑store, order online via fishbowl.com.au, or use their mobile ordering system. Charges are normally one‑time transactions for individual orders, but you may also see charges for group or catering orders, gift card purchases, or orders placed through a linked digital wallet (Apple Pay, Google Pay, etc.). In some cases, you might notice a small “pending” or temporary authorization if you placed an online order, added a payment method, or if your bank verifies the card before the final amount is settled.

If you’re unsure about a Fishbowl charge, first check any recent in‑store receipts, email order confirmations, or app order history associated with your card. Review the transaction date, location, and amount to see if it matches a recent visit, online order, or a family member using your card. For questions or disputes, you can contact Fishbowl via the contact form on fishbowl.com.au or speak directly with the store listed on your receipt; provide the transaction date, approximate time, location, and last four digits of your card so they can look up the order. If the merchant can’t locate the transaction or you suspect fraud, contact your bank or card issuer to report and investigate the charge.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fishbowl.

  1. SQ *FISHBOWL SASHIMI Surry Hills AUS

Frequently Asked Questions

Why do I see a Fishbowl charge on my statement if I only bought one meal?

Fishbowl transactions are typically one‑time charges for individual food and drink purchases. The amount on your statement should match the total on your in‑store receipt or online order confirmation, including any add‑ons and surcharges (for example, $14–$22 AUD for a bowl with extras). If the amount seems slightly higher, check whether you added extras (like premium proteins or sides) or ordered for more than one person.

What are typical Fishbowl charge amounts?

Most individual Fishbowl orders fall in the range of about $13–$22 AUD per bowl, depending on the protein, extras, and location. Larger amounts (for example, $40–$150 AUD) may reflect multiple meals, group orders, or catering. Your exact total can also include card surcharges or delivery fees if you ordered online for pickup or delivery.

Why is there a small pending Fishbowl charge or an amount that later changed?

When you order online or via a digital wallet, your bank may place a temporary authorization hold to confirm your card, which can appear as a pending charge. In some cases, this hold may be for an estimated amount and then adjust to the final total once your order is completed. These holds should automatically drop off or be corrected by your bank within a few business days; if they don’t, contact your bank for clarification.

Does Fishbowl have subscriptions or recurring charges?

Fishbowl generally operates on a pay‑per‑order basis, so most customers will not see subscription or automatic recurring charges from Fishbowl. If you notice repeated Fishbowl transactions, they are usually separate purchases from frequent visits, app orders, or multiple family members using the same card. If you see a pattern you don’t recognize, check with household members and then contact Fishbowl or your bank if it still appears unfamiliar.

How can I get a copy of my receipt or verify a Fishbowl transaction?

If you ordered online or through Fishbowl’s website, check your email inbox (and spam folder) for an order confirmation from fishbowl.com.au. For in‑store purchases, you can return to the same location with the card used and approximate date/time so staff can try to look up the transaction on their point‑of‑sale system. If you can’t visit the store, use the contact form on fishbowl.com.au and include the transaction date, amount, location, and last four digits of your card so they can investigate.

How do I resolve an incorrect or duplicate Fishbowl charge?

Start by comparing the charge against your receipts or online order confirmations to rule out multiple orders on the same day. If you still believe you were overcharged or billed twice, contact the specific Fishbowl store you visited or reach out via the support/contact page at fishbowl.com.au with details of the charge. They can review their transaction records and, if an error is confirmed, arrange a refund or adjustment. If you cannot resolve it with the merchant, contact your bank or card issuer to dispute the transaction.

How can I contact Fishbowl about a billing or charge issue?

For billing questions, go to fishbowl.com.au and use the contact or feedback form, selecting the relevant store and describing the issue, amount, and date of the charge. You can also speak directly with the store where you made the purchase, especially for same‑day issues like incorrect totals or missing items. Always have your receipt or a screenshot of the bank transaction handy to speed up the process.

Can I get a refund or adjustment if there was a problem with my Fishbowl order?

Refunds and adjustments are handled directly by Fishbowl on a case‑by‑case basis, typically by the store that prepared your order. If items were missing, incorrect, or charged improperly, contact the store as soon as possible or submit a detailed request through fishbowl.com.au, including photos or receipts if available. If a refund is approved, it may take a few business days to appear back on your card, depending on your bank.

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