Flarum Pro

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Flarum Pro is a managed hosting and support provider for Flarum, offering turnkey deployment, scaling, and maintenance of Flarum-based discussion forums.

United States

About Flarum Pro

Flarum Pro is a managed hosting and support provider dedicated to running Flarum-based discussion forums. They focus on turnkey deployment, scaling, backups, and ongoing maintenance so you don’t need to manage servers, upgrades, or technical configuration yourself. Flarum Pro is an independent company based in the United States and is not part of the official Flarum.org development team; instead, they specialize in hosting and day‑to‑day operations for communities that use the open‑source Flarum software.([discuss.flarum.org](https://discuss.flarum.org/d/11607-flarum-pro-is-your-team-behind-it?utm_source=openai))

A charge from “FLARUM PRO” (or similar wording) on your bank or card statement typically relates to hosting and management fees for one or more Flarum forums. This is most often a recurring monthly or annual subscription for a managed Flarum instance, but you might also see one‑time charges for setup, migration, custom work, or upgrades. In some cases, you may briefly see small authorization holds or pending transactions when you first sign up, change plans, or update your payment method; these should drop off automatically. Trial periods or promotional discounts, if offered, usually roll into a paid recurring plan at the end of the trial unless cancelled in advance, which can also explain a new or higher‑than‑expected charge.

If you’re unsure about a Flarum Pro charge, start by checking any forum(s) you or your organization run on Flarum to see who manages the hosting and billing, and look for invoices or receipts in the email account you used at signup (search for “Flarum Pro” and “receipt” or “invoice”). The most reliable way to resolve questions is to contact Flarum Pro using the support or contact details shown on their official website or in your latest invoice, and provide the last 4 digits of the card, the exact charge amount, and date so they can locate your account. Common issues—like duplicate charges, charges after cancellation, or billing for multiple forums—are typically resolved by confirming your active subscriptions, cancelling unneeded instances, and, where appropriate under their terms, requesting a refund or credit for mistaken or unauthorized charges.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Flarum Pro.

  1. FLARUM PRO +15144654164 CAN

Frequently Asked Questions

What types of services does Flarum Pro bill me for?

Flarum Pro primarily bills for managed Flarum forum hosting—this usually includes the server resources, backups, monitoring, and applying Flarum and extension updates for you. In some cases, they may also bill separately for one‑time services such as initial setup, domain or DNS configuration help, migrations from another host, or custom development work tied to your forum. Check the line items on your Flarum Pro invoice or billing portal for a breakdown of exactly what your charge covers.

How much does Flarum Pro hosting typically cost and how often am I charged?

Flarum Pro offers hosting plans that are generally billed on a recurring schedule (most commonly monthly, sometimes annually) based on the size or traffic level of your forum. Exact prices and billing intervals can change over time and may differ by plan, so the definitive source is the pricing page on flarumpro.com or the amounts listed on your invoices. If you see a recurring charge on the same day each month or year, it is likely your active hosting subscription renewing; if the amount suddenly changes, you may have upgraded or added an additional forum or service.

Why do I see multiple or unexpected Flarum Pro charges this month?

Multiple Flarum Pro charges in a single billing period can happen if you host more than one forum, recently upgraded your plan, added a new instance, or purchased extra services such as migration or custom work. You can also see a pro‑rated charge when you change plans mid‑cycle, as well as a separate renewal for an annual add‑on if it comes due. Review your recent emails and invoices from Flarum Pro and compare the dates and amounts—each charge should correspond to a specific forum or service. If something still doesn’t match your records, contact their billing/support team with full details so they can reconcile the transactions.

How do I cancel, pause, or downgrade my Flarum Pro hosting so future charges stop?

To stop future Flarum Pro charges, you must cancel or downgrade your hosting from within their account or billing portal, or by contacting support using the email or ticket channel listed on their website or invoices. Ask them to confirm in writing the effective cancellation date and whether your forum will be taken offline immediately or at the end of the current paid period. If you plan to move elsewhere, also request a final backup/export of your data before the cancellation date so you don’t lose content. Keep the confirmation email for your records in case a later charge needs to be disputed.

How can I request a refund or dispute a Flarum Pro charge I don’t recognize?

Start by reaching out directly to Flarum Pro using the contact details on your invoice or their official site, explaining why you’re disputing the charge and including the date, exact amount, and last four digits of the card used. Many managed hosts will review cases of duplicate billing, post‑cancellation charges, or clearly unauthorized use and may offer a refund or credit according to their terms and refund policy. If you cannot reach them or they confirm the charge is valid but you still believe it is unauthorized, contact your bank or card issuer to open a formal dispute, and provide any cancellation confirmations or correspondence you have.

Why do I see a small temporary or $0 Flarum Pro charge on my card?

When you first sign up, update your card, or attempt a failed payment, Flarum Pro’s payment processor may place a small temporary authorization to verify that your card is valid. These test authorizations can appear as $0 or a very small amount and should automatically disappear or be reversed within a few business days, without becoming a settled transaction. If a small test amount remains pending for more than a week, or posts as a completed charge you don’t expect, contact Flarum Pro’s support and your card issuer for clarification.

How can I confirm which account or forum a specific Flarum Pro charge belongs to?

Match the exact amount and date of the charge on your bank or card statement with the invoices you’ve received from Flarum Pro—those usually list the forum name, domain, or instance ID associated with the billing. If you manage multiple communities or work with an agency, ask internal stakeholders or your technical team whether they created or maintain a Flarum forum hosted by Flarum Pro. If you still can’t identify it, send Flarum Pro’s billing team a copy or screenshot of the transaction details (masking full card numbers) so they can search their system and tell you which account or forum is linked to that charge.

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