About Flarum Pro
Flarum Pro is a managed hosting and support provider dedicated to running Flarum-based discussion forums. They focus on turnkey deployment, scaling, backups, and ongoing maintenance so you don’t need to manage servers, upgrades, or technical configuration yourself. Flarum Pro is an independent company based in the United States and is not part of the official Flarum.org development team; instead, they specialize in hosting and day‑to‑day operations for communities that use the open‑source Flarum software.([discuss.flarum.org](https://discuss.flarum.org/d/11607-flarum-pro-is-your-team-behind-it?utm_source=openai))
A charge from “FLARUM PRO” (or similar wording) on your bank or card statement typically relates to hosting and management fees for one or more Flarum forums. This is most often a recurring monthly or annual subscription for a managed Flarum instance, but you might also see one‑time charges for setup, migration, custom work, or upgrades. In some cases, you may briefly see small authorization holds or pending transactions when you first sign up, change plans, or update your payment method; these should drop off automatically. Trial periods or promotional discounts, if offered, usually roll into a paid recurring plan at the end of the trial unless cancelled in advance, which can also explain a new or higher‑than‑expected charge.
If you’re unsure about a Flarum Pro charge, start by checking any forum(s) you or your organization run on Flarum to see who manages the hosting and billing, and look for invoices or receipts in the email account you used at signup (search for “Flarum Pro” and “receipt” or “invoice”). The most reliable way to resolve questions is to contact Flarum Pro using the support or contact details shown on their official website or in your latest invoice, and provide the last 4 digits of the card, the exact charge amount, and date so they can locate your account. Common issues—like duplicate charges, charges after cancellation, or billing for multiple forums—are typically resolved by confirming your active subscriptions, cancelling unneeded instances, and, where appropriate under their terms, requesting a refund or credit for mistaken or unauthorized charges.