Foodwise Solutions

Restaurant75% confidence

Foodwise Solutions is an Australian hospitality company involved in operating and staffing the kitchen at The Avenue Randwick, a busy full‑service bistro and functions venue in Randwick, New South Wales.

Randwick, New South Wales, Australia

About Foodwise Solutions

Foodwise Solutions is an Australian hospitality business that provides professional kitchen operations and culinary staffing, including for The Avenue Randwick, a high‑volume bistro and functions venue in Randwick, New South Wales. Job listings describe Foodwise Solutions Pty Ltd as recruiting chefs to plan, prepare, and cook menu items in a full‑service, quality‑driven restaurant environment with regular functions, indicating that the company is directly involved in day‑to‑day food service operations rather than purely consulting or software services.([au.indeed.com](https://au.indeed.com/q-chef-de-partie-l-canley-vale-nsw-jobs.html?utm_source=openai))

A charge from “NXT*FOODWISE SOLUTIONS Randwick AU” on a card statement most likely relates to food and beverage purchases or event/function charges processed through their point‑of‑sale system at a venue they operate, such as The Avenue Randwick. This could include dine‑in meals, bar tabs, group bookings, set‑menu events, or deposits and final balances for private functions handled under the Foodwise Solutions merchant account. Depending on the bank, you might see the payment processor prefix (e.g., “NXT*”) followed by the merchant name rather than the venue’s trading name, which can make the transaction look unfamiliar.

To verify or resolve questions about this charge, cardholders should first cross‑check the date and amount against any recent visits to The Avenue Randwick or other Randwick‑area dining or function bookings, including email booking confirmations and receipts. If the transaction still isn’t recognized, contacting the venue where the card was used (for example, by calling or emailing The Avenue Randwick) and asking them to search by transaction date and amount is usually the fastest way to identify the bill and obtain a copy of the receipt. If the venue cannot locate the charge or you suspect fraud, you should then contact your bank or card issuer to dispute the transaction or request a card replacement as appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Foodwise Solutions.

  1. NXT*FOODWISE SOLUTIONS Randwick AU

Frequently Asked Questions

Why did I see a charge from “NXT*FOODWISE SOLUTIONS Randwick AU” on my card statement?

This descriptor usually indicates a food and beverage transaction processed under Foodwise Solutions’ merchant account at a venue they operate, such as The Avenue Randwick. The charge typically corresponds to a dine‑in meal, bar tab, or function payment made at that venue on the date shown on your statement.

Could this Foodwise Solutions charge be related to a function or event booking at The Avenue Randwick?

Yes. Foodwise Solutions is involved in running the kitchen for The Avenue Randwick, a full‑service bistro with regular functions and events.([au.indeed.com](https://au.indeed.com/q-chef-de-partie-l-canley-vale-nsw-jobs.html?utm_source=openai)) Deposits, prepayments, and final balances for private functions or group bookings may all appear under the Foodwise Solutions merchant name rather than the venue name on your statement.

Does Foodwise Solutions run subscriptions or recurring billing for customers?

Based on available information, Foodwise Solutions appears to be a hospitality operator for a bistro and functions venue rather than a subscription service. Most card charges would be one‑off transactions tied to specific meals, bar tabs, or events, not recurring subscriptions. If you see multiple similar amounts on different dates, they are likely separate visits or event payments.

How can I get a copy of the receipt for a Foodwise Solutions transaction?

First, locate any email confirmations or paper receipts from your recent visit to The Avenue Randwick or any other Randwick‑area venue where you dined around that date. If you cannot find them, contact the venue directly and provide the transaction date, approximate time, and amount so staff can look up the bill in their point‑of‑sale system and reissue a receipt.

Why is the merchant name Foodwise Solutions instead of the venue name I recognize?

Some hospitality businesses set up their merchant facilities in the name of the operating company rather than the trading venue name. In this case, Foodwise Solutions Pty Ltd appears as the underlying merchant, so card statements may show “NXT*FOODWISE SOLUTIONS Randwick AU” instead of “The Avenue Randwick,” even though the actual purchase took place at the venue.

What should I do if I don’t recognize a Foodwise Solutions charge at all?

Start by reviewing your calendar and messages for any recent meals, drinks, or events in Randwick around the transaction date, including shared group tabs where your card might have been used. If you still don’t recognize it, contact the venue you most recently visited in Randwick to see if they process through Foodwise Solutions. If neither you nor the venue can identify the charge, report it to your bank or card issuer and ask about disputing the transaction or blocking your card.

Can Foodwise Solutions place temporary holds or pre‑authorizations on my card?

Like many venues, they may place a temporary pre‑authorization when opening a bar tab or securing a function booking. This can appear as a pending amount on your account and may differ slightly from the final charge. Pre‑authorizations that are not converted into a sale should drop off automatically after a few business days, depending on your bank’s policies.

How do I query overcharging or split‑bill issues for a Foodwise Solutions transaction?

If you believe you were overcharged, double‑charged, or there was a mistake with a split bill, contact the venue where you dined as soon as possible with the exact date, time, and amount shown on your statement. Ask them to review the bill and payment records. If they confirm an error, they can usually process a refund or adjustment; if you cannot reach a resolution, you can then escalate the matter with your bank or card issuer using the venue’s written response as supporting documentation.

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