Fratelli

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Fratelli is an Italian restaurant and pizzeria in Wrocław, Poland, known for Neapolitan-style, wood-fired pizza and classic Italian dishes.

Wrocław, Poland
fratelli.menu

About Fratelli

Fratelli is an independent Italian restaurant and pizzeria based in Wrocław, Poland. It specializes in authentic Italian cuisine, particularly Neapolitan-style pizzas baked in a wood‑fired oven, alongside fresh pastas, soups, salads, antipasti, meat and seafood mains, and traditional desserts. The restaurant emphasizes high‑quality ingredients and a casual but stylish dining experience, and also offers takeaway and delivery through various local platforms.

A charge from “Fratelli_Z” on your card statement is likely linked to an in‑person meal, takeaway, or delivery order from Fratelli, with the “_Z” suffix coming from the restaurant’s internal or payment-processor labeling. Charges may reflect a single restaurant visit, an online order via their own ordering system or a delivery app, or an adjusted amount after adding a tip or modifying the order. In some cases you may see a small pre‑authorization or a temporarily higher pending amount that later settles to the final bill.

If you have questions about a Fratelli charge, start by checking recent restaurant visits or delivery orders around the transaction date, including email confirmations and receipts from delivery apps. You can contact the restaurant directly by phone or via details on their website to confirm the date, time, and amount of the transaction and request a copy of the receipt. If the amount still looks incorrect or you don’t recognize the transaction, contact your card issuer to dispute the charge and block your card if you suspect fraud.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Fratelli.

  1. Fratelli_Z

Frequently Asked Questions

Why does my statement show the merchant as “Fratelli_Z” instead of just Fratelli?

Some payment systems append internal suffixes or IDs to the merchant name, which can appear as “Fratelli_Z” on your statement. This still refers to the Fratelli Italian restaurant and pizzeria in Wrocław and not to a separate business.

What types of purchases typically result in a charge from Fratelli?

Most charges from Fratelli come from dining in the restaurant, takeaway orders, or deliveries placed either directly through their ordering system or via delivery platforms. The amount will usually correspond to the total on your bill, including food, drinks, and any tip you added.

Can Fratelli place temporary authorization holds on my card?

Yes. Like many restaurants, Fratelli’s payment processor may place a temporary authorization hold when your card is first run. This can be for the estimated total or slightly higher; it should update to the final settled amount once the payment is captured, typically within a few days.

Does Fratelli run subscriptions or recurring payments?

No, Fratelli operates as a restaurant and does not normally offer subscription or membership billing. Multiple Fratelli charges in a short period are usually from separate visits or orders, or from a corrected transaction after a void or refund.

How can I get a receipt or invoice for my Fratelli charge?

If you dined in, your paper receipt from the visit is the primary record. For delivery or online orders, check your confirmation email or the order history in the delivery app. If you need a formal invoice or can’t locate the receipt, contact Fratelli directly using the phone or email listed on fratelli.menu and provide the transaction date, approximate time, and amount.

How do I request a refund or correction for an incorrect Fratelli charge?

First, contact Fratelli using the contact details on their website and explain the issue, including the date, time, amount, and last four digits of your card. They can usually look up the transaction and issue a partial or full refund if an error is confirmed. If you cannot resolve it with the restaurant, follow up with your bank or card issuer to open a dispute.

What are typical charge amounts I might see from Fratelli?

Typical Fratelli charges can range from modest amounts for a single pizza or pasta dish to higher totals when multiple courses, drinks, and desserts are included for a group. It’s common to see round-number amounts in PLN corresponding to a full meal plus service.

How can I verify that a Fratelli charge is legitimate before disputing it?

Compare the transaction date and amount with your calendar, restaurant bookings, and food delivery history, and search your email for Fratelli or relevant delivery platforms. If you still don’t recognize it, call the restaurant with the exact posting date and amount so they can confirm whether the charge matches an order in your name. If they cannot find it, contact your card issuer to investigate further.

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