G M Glass Pty Ltd

Home & Garden86% confidence

G M Glass Pty Ltd is a local glass merchant and glazing business in Prahran, Victoria, providing installation and replacement of glass products such as windows, mirrors, and frameless shower screens for residential and small commercial customers.

Prahran, Victoria, Australia

About G M Glass Pty Ltd

G M Glass Pty Ltd is a local glass and glazing business based in Prahran, Victoria, serving nearby residential and small commercial customers. They typically supply, install, and replace glass products such as standard and double‑glazed windows, mirrors, glass doors, glass splashbacks, and frameless or semi‑frameless shower screens. The company often works directly with homeowners, landlords, property managers, builders, and small businesses for both planned upgrades and urgent repairs, including after‑hours emergency callouts for broken windows or safety‑related glass issues.

A charge from G M Glass Pty Ltd on your bank or card statement usually relates to a glass supply or installation job you arranged at your home, rental property, or business premises. This could be a one‑off payment for replacing a broken window, installing a new mirror or shower screen, or fitting glass for a renovation. In many cases, customers pay a deposit when booking the job and the remaining balance on completion, so you might see two separate charges. Some banks may also show a temporary pre‑authorisation or security hold if you provided your card over the phone to secure an appointment, which generally drops off after the final charge is processed. There are no ongoing subscriptions, but staged payments (quote deposit, progress payment, final invoice) are common for larger projects.

If you’re unsure about a G M Glass Pty Ltd charge, start by checking any recent glass repairs, replacements, or renovation work at your address, including work organised by a landlord, property manager, or builder on your behalf. Compare the amount and date with quotes, invoices, text messages, or receipts you’ve received from the glazier, and look for the business name on paperwork left on site. To resolve questions, contact the business directly using the phone number or details shown on your quote or invoice, provide the transaction date and amount, and ask for a copy of the invoice or job sheet. Common issues—such as duplicate-looking charges (often a deposit plus balance), differences from the initial estimate (due to glass size or type changes), or still‑pending authorisation holds—are usually clarified quickly once they match your card details to their job records.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to G M Glass Pty Ltd.

  1. G M GLASS PTY LTD PRAHRAN AUS

Frequently Asked Questions

Why was I charged by G M Glass Pty Ltd when my job hasn’t been completed yet?

G M Glass Pty Ltd often takes a deposit to confirm bookings and order custom glass, especially for items like shower screens, mirrors, and made‑to‑measure windows. This deposit is typically charged when you accept the quote or book the job, with the remaining balance due on or after installation. Check your quote or paperwork, which should specify the deposit amount and payment schedule. If you’re unsure, contact them with your job or quote number to confirm what the charge covers.

Why do I see two similar charges from G M Glass Pty Ltd around the same time?

Two charges commonly occur when there is a deposit and a final payment for the same job. In some cases, you might also see a temporary pre‑authorisation followed by the actual charge when the work is completed. Review your quote or invoice to see if a booking deposit was required, and check whether one of the amounts has been marked as a pending or reversed transaction by your bank. If it still looks like a duplicate payment, contact G M Glass Pty Ltd with both transaction dates and amounts so they can check their records and issue a correction if needed.

What amounts does G M Glass Pty Ltd commonly charge for?

Amounts vary widely depending on the size and type of glass, labour required, and whether it’s a standard job or an urgent call‑out. Smaller charges may relate to minor repairs, glass replacements, or call‑out fees, while higher amounts are typical for large windows, multiple panels, or frameless shower screens and mirrors. If your charge doesn’t match what you expected, compare it with the written quote or ask the business for an itemised invoice. They can explain any differences, such as upgrades in glass type, additional hardware, or extra labour.

How can I cancel or reschedule a booking with G M Glass Pty Ltd and will I be charged?

To cancel or reschedule, you generally need to contact G M Glass Pty Ltd directly using the details on your quote, booking confirmation, or invoice. Because they often order custom‑cut glass specifically for your job, cancellations at short notice may incur a fee or forfeit of the deposit, especially if the glass has already been cut or ordered. Rescheduling is usually possible if you give reasonable notice, but may be subject to their availability. Always confirm their cancellation and reschedule terms at the time you book to avoid unexpected charges.

How do I request a refund or query an overcharge from G M Glass Pty Ltd?

If you believe you’ve been overcharged or billed in error, gather your transaction details (date, amount, and last four digits of your card), along with any quotes, invoices, or receipts you have. Contact G M Glass Pty Ltd directly and ask them to review the job against their records, explaining why you think the amount is incorrect. If they confirm an error, they can usually process a partial or full refund back to your original payment method. If you can’t resolve the issue, you can also speak with your bank about disputing the charge, but it’s best to try to resolve it with the merchant first.

Why do I see a small or pending charge from G M Glass Pty Ltd that later disappears?

Some banks show a small or pending authorisation when your card is taken over the phone or used to secure a booking. This is not always the final amount and may be a temporary hold to verify the card, which is then replaced by the actual job charge once the invoice is processed. These authorisations usually disappear or adjust within a few business days. If a pending charge remains or you see both the hold and the full charge posted, check with your bank and then contact G M Glass Pty Ltd if it still looks incorrect.

How can I get a copy of my invoice or receipt from G M Glass Pty Ltd for this charge?

If you’ve misplaced your paperwork, contact G M Glass Pty Ltd and provide your name, address where the work was done, approximate job date, and the exact transaction amount from your statement. They can usually locate your job in their system and email or otherwise provide a copy of the invoice or receipt. This will detail what was supplied and installed, any call‑out fees, and the full breakdown of costs. Having this documentation also helps if you need to claim through insurance or discuss the transaction with your bank.

The charge is under G M Glass Pty Ltd, but the work was arranged by my landlord or builder. Why am I being billed?

In some arrangements, landlords, property managers, or builders may ask trades to bill the occupant or property owner directly, especially for damage or elective upgrades. G M Glass Pty Ltd may have attended your property on instruction from a third party but still taken payment details from you during or after the job. Check any texts, emails, or forms you signed with your landlord, agent, or builder to see who agreed to pay for glazing work. If it’s unclear, speak with both G M Glass Pty Ltd and the party who organised the job to confirm who is responsible for the charges.

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