Geekbot

Software97% confidence

Geekbot is a SaaS tool that automates standups, retrospectives, polls, and surveys inside Slack and Microsoft Teams to help distributed teams coordinate and track progress asynchronously.

Limassol, Cyprus
geekbot.com

About Geekbot

Geekbot is a software-as-a-service (SaaS) tool used by remote and hybrid teams to run automated standups, retrospectives, check-ins, polls, and surveys directly inside Slack and Microsoft Teams. Instead of holding live meetings, Geekbot sends team members short, scheduled questionnaires and then posts the answers in your chosen Slack channel or Teams space, helping managers track progress, blockers, and morale asynchronously. The company operates globally, is based in Limassol, Cyprus, and bills customers online through geekbot.com.

A Geekbot charge usually appears on a bank or card statement when a company or team pays for a Geekbot subscription. Most charges are monthly or annual recurring payments tied to the number of active users/seats in a Slack or Microsoft Teams workspace, often labeled with descriptors such as “GEEKBOT”, “GEEKBOT.COM”, or similar. You might see a charge after a free trial converts to a paid plan, when your team adds more users (increasing the per-user total), or if your billing frequency switches from monthly to annual. In some cases, you may see a small temporary authorization when you first add or update a card, which is automatically reversed and does not become a final charge.

If you’re unsure about a Geekbot charge, first log into your Slack or Microsoft Teams workspace and check which Geekbot account/workspace is connected to your email or company domain, then visit the billing section at geekbot.com to review invoices and subscription details. Look for confirmation emails or receipts from Geekbot sent to your billing or admin email address, as these will show the plan type, user count, and billing period. For questions or disputes, you can reach Geekbot support via the contact form or chat widget on geekbot.com or by emailing their support address listed there; they can help you identify which workspace is being billed, adjust your plan, cancel future renewals, or discuss potential refunds according to their current refund and cancellation policy.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Geekbot.

  1. Geekbot\Spyrou Kyprianaou 61 SK House\Cy

Frequently Asked Questions

Why did I get a recurring charge from Geekbot on my card?

Geekbot operates on a subscription model, so most charges are recurring monthly or yearly fees for using their standups, retrospectives, and survey tools in Slack or Microsoft Teams. The amount is usually based on the number of active users in your workspace and the billing cycle you selected (monthly or annual). Check your Geekbot billing page or invoice email to see the exact plan, user count, and renewal date tied to this charge.

What are Geekbot’s typical subscription prices and billing options?

Geekbot commonly charges per active user per month, with discounts when billed annually; exact pricing and tiers can vary over time and by promotion. Many teams pay a recurring amount that scales with their Slack or Teams user count (for example, a flat per-user rate multiplied by the number of active participants). To see the current plans, currency, and exact price you’re being charged, visit the Pricing or Billing section at geekbot.com while logged into your account, or review the line items on your latest Geekbot invoice email.

How can I cancel or pause my Geekbot subscription so I stop being charged?

To cancel, an account owner or billing admin should log into Geekbot, go to the Billing or Subscription section, and choose the option to cancel or downgrade the plan; this will stop future renewals but usually keeps access active until the end of the current paid period. If you use Geekbot through Slack or Microsoft Teams, make sure you adjust the subscription inside the Geekbot web dashboard—not just by removing the app from Slack/Teams—so billing is properly stopped. If you can’t access the admin account, contact Geekbot support with your workspace name, billing email, and the last 4 digits of the card charged so they can locate and cancel the correct subscription.

Why was I charged by Geekbot after a free trial or when I thought it was free?

When you start a Geekbot trial, it may automatically convert to a paid plan at the end of the trial period unless you cancel or downgrade beforehand. Many teams also begin on a limited free tier and later add more users or features that trigger a move to a paid subscription. Check the original trial or welcome email from Geekbot for the trial end date and terms, and review your Billing page to confirm when your plan switched from free/trial to paid.

How do I request a refund or dispute a Geekbot charge I don’t recognize?

If you believe a Geekbot charge is incorrect, first verify whether your company, team, or a colleague with admin rights set up the subscription by checking your Slack or Teams apps and asking your IT or finance team. If the charge still seems unauthorized or mistaken, contact Geekbot support through geekbot.com—including the date, amount, last 4 digits of your card, and any invoice IDs—so they can investigate and, where applicable, offer a refund or adjustment according to their refund policy. As a last resort, you can also contact your bank or card issuer to dispute the transaction, but it’s usually faster to resolve directly with Geekbot if the charge is tied to a valid workspace.

Why do I see a small or temporary Geekbot charge (like $0–$2) on my statement?

Geekbot or its payment processor may place a small authorization hold when you first add or update your payment method to confirm the card is valid. This is not a real purchase and should either show as “pending” or disappear from your statement within a few business days. Your actual subscription fee will appear as a separate posted transaction for the full monthly or annual amount.

How can I find the invoice or receipt for my Geekbot payment?

Invoices and receipts for Geekbot subscriptions are typically emailed to the billing contact address on file each time you’re charged. An account owner or billing admin can also log into the Geekbot dashboard and navigate to Billing or Invoices to download past receipts, which will list the workspace name, billing period, user count, and VAT/Tax details if applicable. If you’re unsure which email is the billing contact, ask your team’s Slack or Teams admin or reach out to Geekbot support with your workspace name and charge details.

The Geekbot charge amount changed this month—why is it higher or lower than before?

Geekbot bills based on the number of active users and the plan you’re on, so your total can change if your team adds or removes members, upgrades/downgrades features, or switches between monthly and annual billing. Some regions may also see tax or VAT added, which can cause slight fluctuations. Review your latest invoice in the Billing section or your email to see a breakdown of how the charge was calculated and which users or changes affected the total.

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