Get Packed

Home & Garden86% confidence

Get Packed is an Australian industrial packaging supplier providing packaging materials, protective packaging, and packaging machinery to wholesalers and retailers across Australia.

Forestville, New South Wales, Australia

About Get Packed

Get Packed is an Australian-based industrial packaging supplier located in Forestville, New South Wales. They provide a wide range of packaging products and equipment to wholesalers, retailers, and businesses across Australia. Their catalogue typically includes cartons and boxes, mailing and courier satchels, tapes and dispensers, bubble wrap, void fill, protective packaging, stretch wrap, strapping, as well as packaging machinery such as shrink-wrap systems, carton sealers, pallet wrappers, and void-fill machines. Orders can usually be placed online through getpacked.com.au, over the phone, or via business account arrangements.

A charge from Get Packed may appear on your bank or card statement when you or your business has placed an order for packaging materials or machinery through their website, over the phone, or via a stored payment method on file. Charges are generally one-time payments for goods dispatched, but you might also see recurring or repeat charges if your business has set up regular orders, standing orders, or uses the same card for multiple invoices. In some cases, you may see a temporary authorization hold when you first place an order or update your payment details; this is a standard card verification step and should drop off automatically once the final invoice is processed.

If you’re unsure about a Get Packed charge, start by checking your email for order confirmations or tax invoices from getpacked.com.au around the date of the transaction, and review any recent orders placed by your purchasing or warehouse team. Log into your Get Packed online account (if you have one) to view order history and invoices, or speak with your internal accounts department if they regularly order packaging supplies. For billing questions, order details, or to query a specific transaction, contact Get Packed directly via the phone number or email address listed on their website, or use their online contact form; have your business name, invoice number, and the last four digits of the charged card ready to help them quickly locate the transaction and resolve any issues such as duplicate charges, incorrect amounts, or returns and credits.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Get Packed.

  1. Get Packed Pty Ltd Forestville AUS

Frequently Asked Questions

Why did I see a charge from Get Packed on my business credit card?

A Get Packed charge usually relates to an order for packaging supplies or machinery placed via getpacked.com.au, over the phone, or through a business account using that card. Many companies have warehouse, logistics, or office staff who order cartons, tape, bubble wrap, or machinery and use a shared corporate card. Check your recent purchase orders, internal requisitions, or email confirmations from Get Packed to match the amount and date of the charge.

What are common charge amounts I might see from Get Packed?

Get Packed transactions can range from small orders (for example, a few rolls of tape or a carton bundle) to larger amounts for bulk packaging materials or machinery. Small supply orders might be in the tens to low hundreds of Australian dollars, while equipment such as pallet wrappers or shrink systems can run into the thousands. The exact amount will reflect the items ordered plus GST and any shipping charges listed on your invoice.

Does Get Packed offer subscriptions or recurring billing for packaging supplies?

Get Packed does not typically operate on a consumer-style subscription model, but many business customers set up regular or repeat orders. If your company re-orders the same supplies on a schedule, you may see recurring charges around the same time each month or quarter as new orders are processed. These are still separate invoices for each shipment, rather than an open-ended subscription fee.

Why do I see a pending or temporary charge from Get Packed on my card?

A pending or temporary charge from Get Packed is usually an authorization hold placed by your bank when an order is submitted or when a payment method is verified. This ensures the card is valid and has sufficient funds before goods are dispatched. The pending amount should either convert to the final invoice total once the order is processed or drop off automatically within a few business days if the order was cancelled or not completed.

How can I get a copy of my Get Packed invoice or order receipt?

You can usually retrieve your invoice by logging into your account at getpacked.com.au and checking your order or invoice history. In addition, order confirmations and tax invoices are commonly emailed to the address provided at checkout or recorded on your account. If you can’t locate the document, contact Get Packed via the details on their website with your company name, approximate order date, and transaction amount so they can resend the invoice.

How do I change, cancel, or pause an order with Get Packed to avoid further charges?

If you need to change or cancel an order, contact Get Packed as soon as possible by phone or email using the contact information on their website, referencing your order or invoice number. Once an order has been picked, packed, or dispatched, cancellation may not be possible, but they can advise on returns or alternative arrangements. For businesses with regular or standing orders, ask their team to adjust the frequency, quantities, or payment method to prevent unwanted repeat charges.

How do I request a refund or resolve an incorrect Get Packed charge?

Start by matching the charge to an invoice or order confirmation; if you believe the amount is wrong or the order was not authorized, contact Get Packed directly with all available details (invoice number, date, card last four digits, and amount). They can review the transaction, check for duplicate payments, and advise on return or credit options if goods were supplied in error or damaged. Refunds, where approved, are typically processed back to the original payment method in line with their returns and credit policy.

How can I contact Get Packed about a charge on my statement?

Visit getpacked.com.au and use the Contact or Customer Service page to find the current phone number and email address for their support or sales team. When you reach out, provide your business name, contact details, transaction date and amount, and any invoice or order numbers you have. This information helps them quickly locate your account, explain the charge, and assist with adjustments, credits, or documentation you may need for your records.

This merchant is in the Home & Garden category

Browse all

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you