Gibson Multi Services

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Gibson Multi Services is a locally owned service shop in Moonee Ponds offering locksmith services along with shoe and bag repairs, key cutting, knife and tool sharpening, engraving, and watch battery and band replacement.

Moonee Ponds, VIC, Australia
gibsonlocksmiths.com.au

About Gibson Multi Services

Gibson Multi Services is a locally owned and operated service shop based in Moonee Ponds, VIC, Australia, trading as part of Gibson Locksmiths (gibsonlocksmiths.com.au). They specialise in everyday practical services including residential and commercial locksmith work, key cutting, shoe and bag repairs, knife and tool sharpening, engraving, and watch battery and band replacement. As a walk-in, service‑focused business, they cater to local customers who need quick, reliable repairs and security services without having to send items away or wait long periods.

A charge from “Gibson Multi Services,” “Gibson Locksmiths,” or a similar description may appear on your bank statement when you’ve paid for any in-store service, such as cutting spare house keys, repairing or re-soling shoes, sharpening kitchen knives, replacing a watch battery, or getting a lock rekeyed. Most charges are one‑time payments made at the counter after the service is completed, but you may also see a charge if you paid a call‑out fee for a mobile locksmith visit to your home, business, or vehicle. In some cases, your bank may first show a pending or pre‑authorisation amount before the final payment is settled.

If you’re unsure about a Gibson Multi Services charge, start by checking recent visits to Moonee Ponds or locksmith/shoe repair services you or a family member may have used. Look for any paper receipts, tagged repair tickets, or SMS confirmations you received at the time of service. To clarify a transaction, you can contact them via the details on gibsonlocksmiths.com.au or visit the Moonee Ponds shop with your bank statement so staff can look up the date, service, and amount. Common billing issues—such as a duplicate charge, confusion between cardholder and family member purchases, or misunderstanding of a call‑out fee—are usually resolved by confirming the work order and receipt and, where appropriate, issuing an adjustment or refund through the same payment method used originally.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Gibson Multi Services.

  1. GIBSON'S MULTI SERVI MOONEE PONDS AUS

Frequently Asked Questions

What types of transactions typically appear as a Gibson Multi Services charge?

Most Gibson Multi Services charges come from in‑store payments for locksmith work, key cutting, shoe or bag repairs, knife and tool sharpening, engraving, or watch battery and band replacements. You might also see a charge if you paid a mobile locksmith call‑out fee for work done at your home, business, or car. These are usually one‑time, same‑day payments rather than ongoing subscriptions.

Does Gibson Multi Services have any subscriptions or recurring billing?

Gibson Multi Services operates primarily as a local repair and locksmith shop and generally does not use subscription or membership billing for individual customers. Each visit or job is usually charged separately at the time of service. If you see multiple charges, it’s most often from several visits or separate work orders (for example, multiple key sets or repeated sharpening services).

What are common amounts I might see charged by Gibson Multi Services?

Common everyday services—such as basic key cutting, standard watch battery replacement, or simple shoe repairs—are typically relatively low‑cost, while more complex locksmith work, specialty engraving, or extensive shoe and bag restorations cost more. The exact amount will depend on the complexity of the job, materials required, and any call‑out fees for mobile locksmith visits. If the amount on your statement doesn’t match what you remember, contact the shop with the transaction date so they can confirm the specific service and price.

Why do I see a pending or slightly different amount from Gibson Multi Services on my statement?

Some banks initially show a payment as a pending or pre‑authorisation charge before it finalises, especially if you tapped your card or used a digital wallet. In these cases, the pending amount may look generic or slightly different from the final posted charge but should update to the correct total within a few business days. If a pending charge doesn’t clear or you believe the final amount is incorrect, contact your bank and Gibson Multi Services with the transaction details to investigate.

How can I get more details or a copy of my receipt for a Gibson Multi Services charge?

If you need more details about a charge, check any paper receipts, tagged items, or claim tickets you received at the shop, as these will list the date, description of work, and amount. If you no longer have your receipt, you can visit the Moonee Ponds store or use the contact information on gibsonlocksmiths.com.au and provide the approximate date, amount, and last four digits of the card used. Staff can usually look up the transaction in their system or work diary and confirm what service was performed.

How do I dispute a charge or request a refund from Gibson Multi Services?

Start by contacting Gibson Multi Services directly—either in person at the Moonee Ponds shop or via the contact details on gibsonlocksmiths.com.au—with your bank statement showing the charge, the date, and any receipts you have. Explain why you believe the charge is incorrect (for example, duplicate payment, wrong amount, or work not completed as agreed). They can review their records, confirm the transaction, and where appropriate process a correction or refund back to your original payment method. If you can’t resolve it with the shop, your bank can advise on next steps for a formal charge dispute.

Can Gibson Multi Services reverse a charge if the work was cancelled or not needed?

If work was booked but later cancelled or not carried out, any refund or reversal will depend on the stage of the job, any special materials ordered, and whether a call‑out has already taken place. Contact the shop as soon as possible with your receipt or booking details to see what can be reversed. They will explain any minimum charges (such as a call‑out fee) that may still apply and process any approved refund to the card originally used.

What should I do if I don’t recognise a Gibson Multi Services charge on my card?

First, check with other cardholders in your household to see if anyone visited a locksmith, shoe repairer, or similar service in Moonee Ponds around the transaction date. If no one recognises the purchase, contact Gibson Multi Services using the information on gibsonlocksmiths.com.au and provide the date and amount so they can check their records. If they cannot match the transaction or you still suspect unauthorised use, immediately notify your bank or card issuer to block your card and formally dispute the charge.

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