Gilmore Global

Other90% confidence

Gilmore Global is a business-to-business content delivery and logistics company that manages the production, distribution, and e‑commerce for technical, training, and standards-based materials worldwide.

Kanata, Ontario, Canada

About Gilmore Global

Gilmore Global, formally known as Gilmore Global Logistics Services Inc., is a Canadian-based provider of globally integrated supply chain and content delivery solutions. The company specializes in producing and distributing technical manuals, training materials, standards documents, and other print and digital content for large organizations, including governments, educational institutions, technology companies, and standards bodies. Through its platforms, Gilmore Global handles everything from order processing and secure digital delivery to on‑demand print and physical fulfillment.

On credit card statements, charges often appear as variations of “GILMORE GLOBAL US 866-363-6673 NC” or shortened forms like “GILMORE US 866-363-6673.” These charges typically represent purchases of books, training manuals, standards documents, exam prep materials, or digital licenses bought from a third-party organization (such as a government department, standards body, or training provider) that outsources its publication sales and fulfillment to Gilmore Global. In many public-sector expense reports, the same phone number and descriptor are tied to purchases of training manuals, technical standards, and education materials, confirming that the merchant behind these descriptors is Gilmore Global. ([core-docs.s3.amazonaws.com](https://core-docs.s3.amazonaws.com/documents/asset/uploaded_file/3392/SCSD/2533787/CC_Statement_ending_12-3-17.pdf?utm_source=openai))

If you see this charge and do not immediately recognize Gilmore Global, start by thinking about any recent purchases of technical documentation, standards, exam prep, or training content made via a government agency, professional association, or corporate training site. Receipts and order confirmations are often sent under the name of the original organization (for example, a government department or professional body) but the billing line on your card shows Gilmore Global. To resolve questions, you can contact the organization where you placed the order or reach out directly to Gilmore Global’s support with your transaction details; they can usually identify which partner’s store you ordered from and what was purchased. ([gilmoreglobal.com](https://www.gilmoreglobal.com/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Gilmore Global.

  1. 16715 POS PUR 12/19 15:07 GILMORE US 866-363-6673

Frequently Asked Questions

Why do I see a charge from Gilmore Global or GILMORE US 866-363-6673 on my statement?

Gilmore Global processes and fulfills orders for technical manuals, standards documents, training materials, and similar content on behalf of many organizations. If you bought printed or digital materials from a government department, standards body, professional association, or corporate training portal, the billing descriptor on your card may show as Gilmore Global or GILMORE GLOBAL US 866-363-6673 even though you ordered through another site.

What kinds of products are typically billed by Gilmore Global?

Most Gilmore Global charges relate to content purchases such as printed manuals, standards publications, textbooks, exam preparation guides, eBooks, or digital licenses for training and technical documentation. Public records frequently show this merchant associated with training manuals, special education supplies, and technical standards bought by schools and government entities. ([core-docs.s3.amazonaws.com](https://core-docs.s3.amazonaws.com/documents/asset/uploaded_file/3392/SCSD/2533787/CC_Statement_ending_12-3-17.pdf?utm_source=openai))

How can I confirm what my Gilmore Global charge was for?

Start by searching your email for order confirmations around the transaction date, especially from government agencies, standards organizations, or training providers. If you still cannot identify it, contact Gilmore Global support via their website and provide the date, amount, and last four digits of the card; they can typically look up the transaction and tell you which organization you purchased from and what items were included. ([gilmoreglobal.com](https://www.gilmoreglobal.com/?utm_source=openai))

Can Gilmore Global handle subscriptions or recurring billing for content?

Yes. Gilmore Global supports e‑commerce and fulfillment for both one‑time purchases and ongoing access to content, such as standards subscriptions, updating manuals, or training libraries. If you see repeat charges, they may correspond to an active subscription or recurring access agreement arranged through one of Gilmore Global’s partner organizations. Review your original order or account portal with that partner to see if a subscription is active.

How do I cancel a recurring charge that is billed via Gilmore Global?

To cancel recurring billing, you usually must manage the subscription with the organization where you signed up (for example, a standards body, training provider, or government portal). Log in to that site and look for a subscriptions, billing, or account management section. If you’re unsure which organization is involved, contact Gilmore Global with your transaction details so they can identify the partner account associated with your subscription.

How do I request a refund for a Gilmore Global charge?

Refunds are typically governed by the policies of the organization whose materials you purchased, not by Gilmore Global alone. Check the refund or returns policy on the website where you placed the order. If that site instructs you to contact customer support, reach out to them first; in many cases, they will coordinate with Gilmore Global to process the refund or to revoke digital access if appropriate.

Why do I see different amounts from Gilmore Global, sometimes small and sometimes larger, on different dates?

Since Gilmore Global acts as a fulfillment and billing provider for many different organizations, each order is priced according to the specific content you purchased—such as a single eBook, a set of printed manuals, or a bundle of standards. It’s common for organizations like schools or agencies to show multiple Gilmore Global transactions of varying amounts that correspond to different orders and invoice numbers. ([core-docs.s3.amazonaws.com](https://core-docs.s3.amazonaws.com/documents/asset/uploaded_file/3392/SCSD/2533787/CC_Statement_ending_12-3-17.pdf?utm_source=openai))

Is Gilmore Global a legitimate company or a sign of fraud?

Gilmore Global Logistics Services Inc. is a long‑standing, legitimate provider of global content delivery and supply chain services headquartered in Kanata, Ontario, and is used by governments and large enterprises to distribute manuals and publications. ([gilmoreglobal.com](https://www.gilmoreglobal.com/?utm_source=openai)) If you do not recognize any related purchase after checking your email and accounts, contact your card issuer to dispute the charge and to rule out unauthorized use of your card.

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