Question 1

What are the most common reasons I see a GitHub charge on my statement?

Accepted Answer

Common reasons include subscriptions to GitHub Pro, GitHub Team or Enterprise plans, GitHub Copilot (Individual, Business, or Enterprise), and paid GitHub Marketplace apps or integrations. You may also be billed for usage-based overages, such as additional GitHub Actions minutes or storage beyond the free included limits. These charges typically recur monthly or annually, depending on your chosen billing frequency.

Question 2

What amounts does GitHub commonly charge for subscriptions?

Accepted Answer

Typical examples (which may change over time) include GitHub Pro for individuals around a few dollars per month, GitHub Team at a per-user, per‑month rate, and GitHub Enterprise at a higher per‑user tier, often billed annually. GitHub Copilot Individual is commonly around $10/month or $100/year, while Copilot Business and Enterprise are billed per user/month at higher rates. Exact prices and currencies vary by region; you can see your current plan and per‑seat pricing under **Settings → Billing and plans** or your organization’s **Billing** page.

Question 3

How do I cancel a GitHub or GitHub Copilot subscription to stop future charges?

Accepted Answer

For an individual account, sign in to github.com and go to **Settings → Billing and plans**. From there, you can downgrade from GitHub Pro to the Free plan and manage or cancel GitHub Copilot under the Copilot or Add‑ons section. For organizations, go to **Organization Settings → Billing**, then adjust your plan (e.g., downgrade from Team), reduce seats, or disable Copilot for your organization. Your service typically remains active until the end of the current billing period, and future renewals will be stopped.

Question 4

Why am I seeing a small $0–$1 GitHub or MICROSOFT *GITHUB authorization charge?

Accepted Answer

When you add or update a payment method, GitHub (via its payment processor) may place a small temporary authorization, often $0 or $1, to verify the card. This is not a real charge and should automatically disappear or be reversed by your bank within a few business days. If the amount remains in a posted (not pending) state beyond several days, contact your bank and review your billing page on GitHub to confirm no corresponding invoice exists.

Question 5

How can I see the invoice or receipt for the GitHub charge I received?

Accepted Answer

Log in to github.com and go to **Settings → Billing and plans → Payment history** (for individuals) or **Organization Settings → Billing → Invoices** (for organizations). There you can view all past invoices, see exactly what was billed (plan type, number of seats, Copilot, Marketplace apps, overages), and download PDF receipts for expense or tax purposes. Match the invoice date and amount with the charge on your card statement to confirm the source.

Question 6

How do I contact GitHub about a billing problem or request a refund?

Accepted Answer

Visit **support.github.com** and choose the billing or account category to open a support ticket; you’ll need to be signed in to your GitHub account. Provide the invoice number (if available), the charge amount, date, and the last 4 digits of the card used. GitHub typically does not offer prorated refunds for partially used subscription periods, but may provide refunds or credits in specific cases such as duplicate billing or clear errors, subject to their current billing and refund policies.

Question 7

Why was I charged more than expected for GitHub this month?

Accepted Answer

Higher‑than‑expected charges often come from additional user seats added to a GitHub Team or Enterprise organization, enabling GitHub Copilot for more users, or overage fees for GitHub Actions minutes and storage. Paid GitHub Marketplace apps attached to your organization can also add to the monthly bill. Check your organization’s **Billing** page and recent invoices to see changes in seat count, new apps, or usage‑based line items that explain the increased total.

Question 8

How can I tell if this GitHub charge is for my personal account or my organization’s account?

Accepted Answer

Sign in to github.com and check **Settings → Billing and plans** under your personal profile to see if you have any active subscriptions or recent invoices. Then check each organization you belong to by going to the organization’s **Settings → Billing** page (you may need billing or owner permissions). Compare the invoice totals and dates with the charge on your statement; the invoice header will clearly indicate whether it’s billed to your personal account or a specific organization.

GitHub

About GitHub

Bank Statement Variations

Frequently Asked Questions