Grabull Inc.

Delivery95% confidence

Grabull Inc. is a U.S.-based online food ordering and delivery platform that connects customers with local restaurants for takeout, delivery, catering, and reservations.

Woburn, Massachusetts, United States
grabull.com

About Grabull Inc.

Grabull Inc. operates an online and mobile marketplace where customers can browse menus from nearby restaurants and place orders for delivery, takeout, catering, or dine-in reservations. Similar in concept to services like Grubhub or DoorDash, Grabull focuses on helping independent and local restaurants gain visibility while offering customers discounts, coupons, and rewards on a wide range of cuisines, from pizza and American comfort food to Indian, Chinese, sushi, and more. The company runs multiple related services, including its main ordering marketplace and a driver network under the Grabull Drive brand, which provides on-demand delivery logistics for restaurants. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

A charge labeled “GRABULL INC” on a card statement typically corresponds to a food order placed through Grabull’s website or mobile app, or through a restaurant that uses Grabull’s white‑label ordering solution (Grabull Direct). In many cases, the payment is processed by Grabull on behalf of the restaurant, so the statement may show Grabull’s name rather than the specific restaurant, especially for delivery or online takeout orders. Charges may include item totals, taxes, delivery fees, tips, and service fees, and customers may also see temporary authorization holds when a card is first added or when an order is pending. ([grabulldrive.com](https://www.grabulldrive.com/products/?utm_source=openai))

If you have questions about a Grabull charge, the first step is to check your email and SMS for order confirmations from Grabull or from the restaurant you ordered from, as these will show the exact amount, date, and restaurant name. You can also log into your Grabull account (via the app or website) and review your order history for matching amounts and dates. If something still looks wrong, use Grabull’s support channels—such as the support site, listed phone numbers, or support email—to request clarification, a refund, or to dispute incorrect or unauthorized charges; your bank or card issuer can also assist in disputing a charge if you suspect fraud and cannot resolve it directly with Grabull. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Grabull Inc..

  1. GRABULL INC

Frequently Asked Questions

Why do I see a charge from GRABULL INC on my credit or debit card?

A GRABULL INC charge usually means you or someone with access to your card placed a restaurant order through the Grabull website or mobile app, or via a restaurant that uses Grabull’s online ordering system. The charge typically includes the cost of food, taxes, delivery fees, and any tip you added at checkout. Check your email or Grabull account order history for a matching order on the same date and amount. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

Why is the Grabull charge higher than the menu total I expected?

Grabull orders can include several components beyond menu prices: sales tax, delivery or service fees, and a driver tip. In some cases, restaurants on third‑party platforms may use different pricing than their in‑store menu. Review the detailed order receipt in your Grabull account or confirmation email to see a line‑by‑line breakdown; if any item seems incorrect, contact Grabull support or the restaurant to request an adjustment. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

Can Grabull place temporary authorization holds on my card?

Yes. Like many online ordering platforms, Grabull or its payment processor may place a temporary authorization hold when you add a card or submit an order to confirm that funds are available. This can appear as a pending transaction that is slightly different from your final order total; the hold should automatically drop off or be replaced by the final settled charge within a few days, depending on your bank’s policies. ([grabulldrive.com](https://www.grabulldrive.com/products/?utm_source=openai))

How do I get a refund for a Grabull order that was wrong, late, or never arrived?

If your order was incorrect, late, or not delivered, first contact the restaurant directly as soon as possible; many restaurants can verify what happened and coordinate with Grabull. If the issue cannot be resolved with the restaurant, reach out to Grabull through its support site or listed phone numbers and provide your order number, date, amount, and a description of the problem. Grabull’s stated policy is that if an order is cancelled before preparation and dispatch, and the restaurant accepts the cancellation, they can issue a refund—typically processed within about 14 days. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

How do I contact Grabull customer support about a billing issue?

You can contact Grabull support through multiple channels: their support portal, the help/contact section in the app, or by phone and email listed on their websites (for example, the Burlington, MA support address and phone numbers published on their main site and app listings). Have your order number, the last four digits of the card used, and screenshots of the charge ready so support can quickly look up your transaction. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

Can I cancel a Grabull order after I place it?

Cancellation is time‑sensitive. If you need to cancel, contact the restaurant immediately and also reach out through Grabull’s support channels. If the food has not yet been prepared or the delivery dispatched and the restaurant agrees to cancel, Grabull’s policies indicate that a full refund—including delivery charges—may be issued; once preparation or delivery is underway, cancellation and refund options are more limited and handled on a case‑by‑case basis. ([grabulldrive.com](https://www.grabulldrive.com/products/?utm_source=openai))

Why does my statement show GRABULL INC instead of the restaurant’s name?

Because Grabull processes payments on behalf of many partner restaurants and through its own marketplace, your bank or card issuer often displays Grabull’s merchant name rather than the individual restaurant. The detailed order information—restaurant name, items, and delivery address—will appear in your Grabull account and email confirmations, not on the card statement itself. Matching the statement amount and date with your Grabull order history is the best way to identify which restaurant the charge relates to. ([grabull.shop](https://www.grabull.shop/?utm_source=openai))

What should I do if I don’t recognize a GRABULL INC charge and suspect fraud?

First, confirm that no one in your household or on your account placed an order through Grabull around that date. If you still do not recognize the charge, contact Grabull support with the transaction date and amount to see if they can locate an order linked to your card. If they cannot verify a legitimate order, immediately notify your bank or card issuer, ask them to block your card, and file a dispute for the unauthorized transaction so you are protected under your card’s fraud policies. ([legalclarity.org](https://legalclarity.org/grabull-inc-charge-disputes-refunds-and-data-breach/?utm_source=openai))

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