GrooveDigital

Software95% confidence

GrooveDigital is a software company behind Groove.cm, an all‑in‑one online business and marketing platform that includes tools for funnels, e‑commerce, email marketing, memberships, and CRM. It primarily serves digital marketers, course creators, and small businesses selling products or services online.

Boca Raton, Florida, United States
groove.cm

About GrooveDigital

GrooveDigital is the company that operates Groove.cm, an integrated suite of cloud‑based tools for running an online business. Their platform typically includes page and funnel builders, shopping cart and checkout (GrooveSell), email marketing and automation, membership and course hosting, video hosting, and CRM features, aimed at helping entrepreneurs manage sales, marketing, and customer relationships from a single dashboard. Public records and legal pages list the business as Groove Digital, LLC, associated with software and e‑commerce services, and connect it with the customer-facing Groove.cm brand.

A charge from GrooveDigital or Groove.cm on a bank or card statement usually relates to purchasing or upgrading one of their software plans, a lifetime or one‑time license offer, a subscription for marketing tools, or add‑on services sold through their platform. In some cases, affiliates promoting GrooveDigital’s products may drive purchases that are ultimately billed directly by Groove Digital, LLC. Charges may be one‑time, installment‑based, or recurring, and the billing descriptor can include variations of "GROOVE DIGITAL" plus their toll‑free phone number (such as 844‑476‑6831).

If you have questions about a GrooveDigital charge, the best approach is to log in to your Groove.cm account and review your billing history, invoices, and active subscriptions. You can also search your email for order confirmations from Groove.cm or GrooveDigital, which typically include transaction details and plan names. If something still looks unfamiliar, contact their support team through the help or support portal on Groove.cm, or by using the contact details on their official site; have the transaction date, amount, and the last four digits of the card ready so they can locate the payment. For possible unauthorized charges, your bank or card issuer can also help dispute or block future payments while you work with GrooveDigital support to clarify the account involved.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to GrooveDigital.

  1. V5058 19/09 GROOVE DIGITAL 844-476683 24984585263

Frequently Asked Questions

Why do I see a charge from GROOVE DIGITAL or GROOVE.CM on my card statement?

A charge from GROOVE DIGITAL or GROOVE.CM typically means you purchased or upgraded a plan for Groove.cm’s online business platform—for example, a funnel builder, shopping cart, email marketing, or membership tool. It may be a one‑time payment, a lifetime license offer, or a recurring subscription tied to your Groove.cm account.

Is a GrooveDigital charge a subscription or a one‑time payment?

GrooveDigital offers both subscription plans and one‑time or lifetime payment options, so your charge could be either. Log into your Groove.cm account, go to the billing or account settings area, and check whether you have an active recurring plan or a one‑time/lifetime purchase recorded for the date and amount shown on your statement.

How can I cancel my Groove.cm subscription so future GrooveDigital charges stop?

To cancel, sign in at Groove.cm, go to your account or billing section, and locate your active subscription or payment plan. Use the provided cancel or downgrade option and follow the prompts. Keep a copy of the confirmation email and verify on your next statement that no new GrooveDigital charges appear after your current billing period ends.

How do I request a refund for a GrooveDigital charge?

Refunds must be requested directly from GrooveDigital. Locate your order confirmation email or invoice from Groove.cm, then contact support through the help portal or support link on Groove.cm, providing the order ID, transaction date, and amount. They will review your purchase against their refund policy and confirm whether a refund or partial refund is available.

Why is there a GrooveDigital charge I don’t recognize, possibly in multiple installments?

Some GrooveDigital offers are sold on installment or payment plans, which can lead to multiple scheduled charges of the same or similar amount. Review your Groove.cm account and emails for any payment plan or installment agreement; if you still don’t recognize it, contact GrooveDigital support with the dates and amounts so they can identify which account or offer the installments belong to.

Does GrooveDigital place small temporary or pending charges on my card?

In some cases, payment processors used by GrooveDigital may place a small temporary authorization hold to verify your card or update billing information. These authorizations typically show as pending for a short period and then drop off or are adjusted to the final subscription or purchase amount. If a small hold remains or converts into a full charge you don’t expect, contact both your bank and GrooveDigital support for clarification.

How can I contact GrooveDigital about a billing issue or disputed charge?

The most direct method is through the support or help center on Groove.cm, where you can open a ticket or chat with customer service and reference your order number. You can also use the contact information listed in their legal or support pages, which include their toll‑free number (844‑476‑6831), and provide your transaction details so they can investigate the charge.

Can one GrooveDigital account be responsible for charges on multiple cards?

Yes. If you’ve updated your payment method in your Groove.cm account or used different cards for different purchases, multiple cards may show GrooveDigital charges. Check which payment methods are saved in your Groove.cm billing settings, and if you see a card you don’t recognize, update or remove it and contact support immediately to ensure the account has not been accessed without your authorization.

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