Grow

Software95% confidence

Grow is a no-code, full-stack business intelligence (BI) and analytics software platform that provides dashboards, data warehousing, and visualization tools to help organizations make data‑driven decisions.

Lehi, Utah, United States
grow.com
Owned by Epicor Software Corporation

About Grow

Grow is a no‑code, full‑stack business intelligence (BI) and analytics platform that helps companies centralize their data, build dashboards, and visualize key performance metrics without heavy engineering support. Based in Lehi, Utah, Grow provides data connectors, a managed data warehouse, and visualization tools that are typically used by executives, operations teams, marketing, sales, and finance to make data‑driven decisions. Their software is delivered as a cloud-based subscription (SaaS), accessed through a web browser, with plans and onboarding tailored primarily to small and mid‑size businesses.

A Grow charge may appear on your bank or card statement if your organization has purchased a subscription to Grow’s BI platform, renewed an existing contract, added additional users or data capacity, or purchased professional services such as onboarding, implementation, or custom consulting. Charges are typically recurring (monthly or, more commonly for B2B, annually) and may be associated with an invoice or contract your company signed. You may also see a one‑time charge for setup fees, training packages, or add‑on features, as well as temporary authorization holds when a new payment method is added or updated.

To verify or resolve questions about a Grow charge, start by checking with your finance, IT, or operations team to see who manages your company’s analytics tools and whether a Grow subscription or invoice was recently approved. Look for invoices or order forms from Grow in your accounting system or in the email accounts of purchasing decision‑makers. If you still have questions, sign in to your Grow account and visit the billing or account settings section, or reach out directly through the contact options at grow.com (such as their contact form or support channel) with your company name, invoice number, and the last four digits of the card that was charged. Common billing issues—like duplicate charges, unexpected renewals, or changes in subscription level—are usually resolved by reviewing your contract terms (renewal dates, cancellation notice periods) and working with Grow’s billing or account management team to adjust or clarify your plan.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Grow.

  1. GROW INC OREM UT

Frequently Asked Questions

Why do I see a charge from Grow or GROW.COM on my business card statement?

This charge typically indicates that your organization has an active subscription to Grow’s BI and analytics platform or recently paid an invoice for related services. The descriptor may appear as “GROW,” “GROW.COM,” or a similar variation, and it usually corresponds to subscription fees, implementation services, or add‑ons outlined in your Grow order form or contract. Check your internal purchasing records or invoices from Grow around the charge date for confirmation.

How is Grow’s subscription billed, and what are common charge patterns?

Grow generally operates on a subscription model where pricing is customized based on factors like number of users, data volume, and features required. Many customers are billed annually in advance, though some may be on monthly terms as specified in their agreement. It’s common to see a larger, single charge at the start of each contract term (for annual plans) rather than smaller monthly amounts, so a once‑per‑year Grow charge can be normal for business accounts.

Why did my Grow amount change compared to the last billing period?

Your Grow charge may increase or decrease if your organization changed its subscription tier, added or removed users, expanded data storage or connectors, or renewed at updated pricing. In some cases, promotional or introductory discounts expire at renewal, leading to a higher standard rate. Review your latest Grow invoice and contract renewal notice for line‑item details, or contact your account manager or Grow billing support to clarify exactly what changed.

How can my company cancel or pause our Grow subscription to stop future charges?

To cancel or change your Grow subscription, an authorized admin or contract signatory should log into Grow and review the Account or Billing section for instructions, or contact your dedicated account manager or Grow’s sales/billing team directly via the contact options at grow.com. Because Grow is typically sold on fixed‑term contracts (often annual), cancellations usually need to follow the notice period and end‑of‑term rules in your Master Service Agreement or order form. Mid‑term cancellations may not automatically qualify for refunds, but you can discuss options with your account representative, such as downgrades or changes at renewal.

Can I get a refund for a Grow charge I don’t recognize or no longer need?

Refund eligibility depends on the specific terms of your Grow contract and when the charge occurred. Many B2B SaaS agreements, including those for BI tools like Grow, bill for the entire contract period up front and do not offer automatic refunds for unused time once the term begins. If you believe you were billed in error or for a service you did not authorize, gather your statements and any Grow invoices, then contact Grow’s billing or support team through grow.com to request a review and, if appropriate, a partial or full adjustment.

Why do I see a small or pending Grow charge on my card (e.g., a low-dollar authorization)?

A small or pending amount from Grow may be an authorization hold used to verify your payment method when your organization first signs up, updates card details, or changes billing. These authorization holds are not final charges and should automatically drop off or be reversed by your bank within a few business days. If a pending amount posts as a final charge and you believe that’s incorrect, contact both your card issuer and Grow support with the transaction details.

How can I see invoices or receipts for our Grow charges?

Invoices and receipts are typically available to admins in the Grow application under Account, Billing, or Invoices, depending on your configuration. In addition, billing contacts listed on your Grow account usually receive invoices and payment confirmations by email. If you can’t find the relevant documents, reach out through Grow’s support or contact page at grow.com with your company name, billing email, and approximate charge date so they can resend the invoice.

Who should I contact if I still can’t identify a Grow charge on our statement?

If no one internally recognizes the subscription, first confirm that no department (such as marketing, sales ops, finance, or IT) has recently implemented a BI or dashboarding tool. If the charge still appears unfamiliar, contact Grow directly via their website (grow.com) and provide your organization name, charge amount, date, and the statement descriptor, but do not share your full card number. You can also work with your bank or card issuer to dispute the transaction if Grow cannot match it to a valid account associated with your organization.

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