Harley House Bar and Grill is a Peruvian-inspired bar and restaurant in Melbourne’s CBD, offering modern South American share plates, ceviche and grilled meats alongside a strong cocktail and pisco sour program in a basement, New York–style space.
Harley House Bar and Grill is a Peruvian-inspired bar and restaurant located in Melbourne’s CBD, known for its modern South American share plates, fresh ceviche, and charcoal-grilled meats. Set in a basement, New York–style space, it combines a lively bar atmosphere with a full dining experience, featuring an extensive cocktail list and a strong focus on pisco sours and other Latin American spirits. Guests typically visit for sit‑down meals, after‑work drinks, group bookings, and special occasions, with most spending tied to food, cocktails, wine, and bar snacks.
A Harley House Bar and Grill charge usually appears on your bank or card statement after you’ve dined or ordered drinks at the venue, or if you’ve purchased a gift voucher or paid a group booking deposit. Common scenarios include a single charge for your table’s full bill, multiple same‑day charges if you opened and settled more than one tab, or a split bill where only your portion appears. You may also see a temporary pre‑authorization (often slightly higher than your actual spend) when you open a bar tab or if a booking platform has taken a deposit on the venue’s behalf; once the final payment is processed, the hold should drop off within a few business days.
If you’re unsure about a Harley House charge, start by checking recent dining dates, your email for booking confirmations or receipts, and any shared tabs with friends or colleagues. Compare the charge amount to what you’d expect for a meal or drinks at a CBD restaurant (including tips or surcharges on public holidays) and check whether the transaction is pending or completed in your banking app. To clarify a bill, you can contact the venue using the details on harleyhouse.com.au, providing the transaction date, exact amount, and the last four digits of your card so staff can look up the payment. Common issues—such as duplicate charges, misunderstandings around bar tabs, or unrecognized spend from group bookings—are usually resolved by the venue issuing a corrected invoice, refunding any mistaken payment, or explaining how your share of a group bill was processed.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Harley House Bar and Grill.
Why do I see a charge from Harley House Bar and Grill on my card?
This charge typically corresponds to a visit to Harley House in Melbourne’s CBD for food and/or drinks, such as dining in, opening a bar tab, or joining a group booking. It may also reflect a booking deposit or gift voucher purchase processed through their system or an affiliated booking platform. Think back to recent nights out, work functions, or group dinners in the city, as the full table bill is often paid on one person’s card.
What are typical amounts I might be charged by Harley House Bar and Grill?
Charges can range from smaller amounts (around AUD $30–$60) for a light meal and a drink, through to AUD $80–$150+ per person for shared plates, cocktails, and wine. Group dinners, functions, or large bar tabs can result in higher totals, sometimes several hundred dollars on a single card if one person paid for the table. Public holiday surcharges or tips added to the card can also make the final amount slightly higher than the menu prices alone.
Why is there both a pending and a completed charge from Harley House on my statement?
When you open a bar tab or leave your card with the bar, Harley House (or their payment provider) may place a temporary pre‑authorization hold to verify funds. After you settle the final bill, a separate completed transaction is processed and the original hold should disappear, usually within 2–5 business days depending on your bank. If both the authorization and the final charge remain after several days, contact your bank and the venue with receipt details to check for a duplicate.
How can I get a copy of my receipt or tax invoice from Harley House Bar and Grill?
If you requested an emailed receipt at the time of payment, check your inbox and spam folder for a message from the venue or their payment provider. Otherwise, contact Harley House via the details listed on harleyhouse.com.au with the exact date, approximate time, amount, and last four digits of your card so they can locate and resend your receipt or a tax invoice. Providing any booking name or table name used on the night will also help staff find the transaction faster.
I was part of a group dinner—why is the Harley House charge higher or lower than I expected?
Group bills at Harley House are often split in different ways—one person may pay the full amount and others reimburse them, or the bill may be divided unevenly based on what each guest ordered. If you asked for a split bill, your card may only show your share, plus any surcharge or tip added at the terminal. If a host or organizer paid in full, your card might not show a charge at all; in that case, check with the person who made the booking to confirm who covered the bill.
How do I dispute a Harley House Bar and Grill charge or request a refund?
Contact the venue directly first, using the phone or email information on harleyhouse.com.au, and provide your transaction details (date, time, amount, and last four digits of your card). Explain the issue—such as being charged twice, incorrect amount, or a misunderstanding with a bar tab—so they can review their POS records and, if appropriate, process a partial or full refund back to your original payment method. If you can’t resolve it with the venue, you can then contact your bank to lodge a formal dispute, but banks will usually ask if you’ve tried the merchant first.
Can Harley House Bar and Grill save my card or charge me later for a booking?
For certain reservations or large group bookings, your card details may be taken via an online booking platform or over the phone to secure the reservation, sometimes with a no‑show or late‑cancellation policy. In those cases, a charge might appear if your group didn’t show up, reduced numbers below the agreed minimum, or cancelled outside the allowed window stated in your booking confirmation. Always review the terms in your confirmation email from Harley House or the booking platform to see if any such policy applies.
How can I contact Harley House Bar and Grill about a charge on my statement?
Visit harleyhouse.com.au for the latest contact details, including phone number, email address, and opening hours. When you reach out, have your bank statement handy and note the transaction date, amount, and the name shown on the statement (for example, variations of “Harley House” or similar). The team can then look up your payment, explain what it relates to, and assist with any corrections or documentation you need.