Question 1

Why do I see a charge on my card from “HAYMAKER” or “PIN POS HAYMAKER V”?

Accepted Answer

This descriptor usually indicates that your card was used in person at a Haymaker restaurant for food, drinks, or both. The “PIN POS” portion reflects a card-present point-of-sale transaction, and the trailing letter or number often refers to a specific terminal or location within the restaurant rather than a different company.

Question 2

What types of amounts are typical for a Haymaker restaurant charge?

Accepted Answer

Haymaker offers full meals and a bar program, so amounts can vary widely. Breakfast or lunch for one person might be around $10–$25 before tip, while a dinner or bar tab for multiple guests can be significantly higher, especially if appetizers, specialty cocktails, or bourbon flights are included. Comparing the statement amount to what you recall spending at the restaurant can help confirm the charge.

Question 3

Can Haymaker place an authorization hold or show a different pending amount than my final bill?

Accepted Answer

Yes. When you pay with a card, Haymaker’s POS system may first authorize your card for the check amount before tip. Once you add a tip and the transaction is closed, the final posted amount can be higher than the original pending amount. In some cases, you may briefly see both the pending and the final posted charge, with the pending hold dropping off after a few days.

Question 4

How can I get a copy of my receipt for a Haymaker transaction?

Accepted Answer

If you dined in, you can contact the specific Haymaker location you visited and provide the transaction date, approximate time, total amount, and last four digits of your card so they can search their POS records. If you ordered online through Haymaker’s site or a connected ordering platform, check your email for an order confirmation or log into your account to view past orders and receipts.

Question 5

How do I resolve an incorrect bill or request a refund from Haymaker?

Accepted Answer

Start by calling or visiting the Haymaker location where the charge occurred and explain the issue (such as duplicate billing, incorrect tip, or items not received). Staff or a manager can typically review the check and issue an adjustment or refund if warranted. If you cannot resolve it directly with the restaurant, contact your bank or card issuer to dispute the transaction.

Question 6

Does Haymaker offer online ordering or takeout, and would those charges look different on my statement?

Accepted Answer

Haymaker does support online ordering and takeout in many locations, but these transactions often still appear as a direct Haymaker charge on your card statement, sometimes without the “PIN POS” wording if they were processed as card-not-present. Third-party delivery orders placed through services like DoorDash or similar platforms may instead appear under the delivery service’s name rather than Haymaker’s.

Question 7

How can I contact Haymaker corporate if I have a broader billing or account question?

Accepted Answer

You can visit haymakerus.com and use the contact or corporate information provided there, which includes a Peoria, Arizona mailing address and support contact details. For specific check or charge questions, however, you’ll usually get the fastest resolution by contacting the exact restaurant location listed on your receipt or that you visited on the transaction date.

Question 8

What should I do if I don’t recognize any visits to Haymaker but see this charge?

Accepted Answer

First, verify that no one in your household used your card at a Haymaker location around the transaction date. If nobody recognizes the visit, call the restaurant (if you can identify the location from your receipt history or card issuer) to see what name appears on the check. If it still appears fraudulent, immediately contact your card issuer to report an unauthorized transaction, dispute the charge, and request a new card number.

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