Hello Bar

Hello Bar is a software company that provides a popup and lead‑capture platform used by more than 500,000–600,000 websites to turn visitors into email subscribers, leads, and customers.([hellobar.com](https://www.hellobar.com/pricing/?utm_source=openai)) Based in La Jolla, California, Hello Bar offers customizable website popups, announcement bars, sliders, and page takeovers, along with targeting, A/B testing, and analytics.([hellobar.com](https://www.hellobar.com/pricing/?utm_source=openai)) Their service is delivered as a web-based SaaS tool with a forever‑free Starter plan and paid tiers (Growth, Premium, and Elite) that increase monthly popup view limits and unlock advanced design, targeting, and integration features.([hellobar.com](https://www.hellobar.com/pricing/?utm_source=openai))

A Hello Bar charge may appear on your bank or card statement if you (or someone on your team) signed up for a paid subscription to power popups or bars on your website. The most common recurring charges come from the Growth plan (around $39/month billed annually), Premium plan (around $69/month billed annually), or Elite plan (around $129/month billed annually), as well as their equivalent monthly options.([hellobar.com](https://www.hellobar.com/pricing/?utm_source=openai)) You might also see separate line items for overage fees if your site exceeded the included monthly view limits (e.g., more than 50,000 views on Growth, 150,000 on Premium, or 500,000 on Elite), which are billed in small increments such as $5 per block of extra views.([support.hellobar.com](https://support.hellobar.com/support/solutions/articles/44001406917-hello-bar-overage-fee-breakdown?utm_source=openai)) Charges may also relate to annual plan renewals, upgrades from the free Starter plan, or trials that rolled into a paid subscription when not cancelled in time.

To verify or resolve questions about a Hello Bar charge, first log into your Hello Bar account and check the Billing or Subscription section for your active plan, renewal date, and any overage fees or recent invoices. If you can’t access the account or still don’t recognize the charge, you can contact Hello Bar directly through their contact form or live chat at hellobar.com/contact-us, or email support@hellobar.com during business hours (Monday–Friday, 9:00am–5:00pm PT).([hellobar.com](https://hellobar.com/contact-us/?utm_source=openai)) Compare the date and amount on your card statement with invoices or receipts in your Hello Bar billing history, and check with your web or marketing team to see if anyone recently added popups, upgraded plans, or connected Hello Bar to a Shopify or other e‑commerce store. If the charge is still unclear, reach out to Hello Bar support with the last 4 digits of the card used, billing date, and exact amount so they can look up the transaction, advise on cancellation, or review possible refunds according to their current billing policies.