Hillsong Channel was a Christian-based television and streaming network featuring worship services, music, teaching, and ministry content produced by Hillsong Church and partner ministries.
Owned by Hillsong Church / Trinity Broadcasting Network
About Hillsong Channel
Hillsong Channel was a Christian-based television and streaming network operated by Hillsong Church from Castle Hill, New South Wales, Australia. The channel featured worship services, teaching, music, conferences, documentaries, and ministry content from Hillsong and partner ministries. Programming was distributed globally through cable and satellite TV providers, streaming apps (such as Roku, Apple TV, and mobile apps), and online via hillsong.com/channel and related platforms.
A Hillsong Channel charge on your bank or card statement typically relates to a digital subscription, an in‑app subscription started via Apple’s App Store or Google Play, a donation processed through Hillsong’s online giving tools, or a one‑time purchase of digital content (such as a conference stream or special event). In some cases, you might also see small temporary authorization holds when you first add or update a payment method; these usually disappear within a few business days. If you subscribed through a TV provider, app store, or streaming device, the charge may be bundled with or described under “Hillsong Channel” or a similar descriptor depending on the platform.
If you don’t recognize a Hillsong Channel charge, start by checking any Hillsong or Hillsong Channel accounts you have used, as well as your Apple ID, Google Play, Roku, or cable/satellite subscription sections for active plans. Look for confirmation emails or receipts from Hillsong or the platform where you signed up, and compare billing dates and amounts. To resolve questions, use the contact options at hillsong.com (including the contact form or local campus contact details) and, if you subscribed via a third‑party platform, manage, modify, or cancel the subscription directly in that platform’s account/subscription settings. If you suspect fraud, contact your bank or card issuer after you’ve confirmed that no one in your household authorized the charge.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hillsong Channel.
Why do I see a recurring Hillsong Channel charge every month?
A recurring monthly Hillsong Channel charge usually indicates an ongoing subscription to access the channel’s streaming content or a recurring donation set up through Hillsong’s online giving system. This may have been started through the Hillsong Channel app, your smart TV, a streaming device (like Roku or Apple TV), or via an in‑app purchase on Apple’s App Store or Google Play. Check your subscriptions section on the platform where you signed up, as well as any Hillsong account you use for watching content, to confirm the active plan and next billing date.
What are the typical amounts for Hillsong Channel charges?
Hillsong Channel-related charges commonly appear as small to moderate monthly fees for streaming access (set by the platform where you subscribed) or variable one‑time amounts for special online events, conferences, or donations. The exact price can differ by region and provider—if you joined via Apple, Google Play, Roku, or a cable/satellite package, your pricing and taxes are shown in your subscription or purchase history there. For online giving, the charge will match the donation amount you entered plus any applicable bank currency conversion if you’re outside Australia.
How do I cancel my Hillsong Channel subscription?
If you subscribed directly through a Hillsong Channel or Hillsong website, sign in to your account and look for a Billing, Subscriptions, or Account section, where you can cancel auto‑renewal; you will generally retain access until the end of the current paid period. If you subscribed via Apple’s App Store, Google Play, Roku, Amazon, or your TV provider, you must cancel through that provider’s subscription or account settings, as Hillsong staff cannot usually cancel third‑party app‑store or cable/satellite subscriptions on your behalf. After cancellation, watch for a confirmation email or an updated renewal date in your account to ensure the change was processed.
Why was I charged by Hillsong Channel after a free trial?
If you started a free trial to Hillsong Channel through a website or app store, the system typically converts your trial into a paid subscription automatically at the end of the trial period unless you cancel in advance. The first paid charge will occur on the day the trial ends and will repeat each billing cycle (for example, monthly) until cancelled. Review your original trial confirmation email or app‑store subscription page to see the trial end date, then cancel there if you no longer wish to continue.
How can I request a refund for a Hillsong Channel charge I didn’t intend to make?
For subscriptions or purchases made directly on a Hillsong or Hillsong Channel website, you can request help by using the contact form at hillsong.com/contact or by reaching out to the support or giving/contact email listed there, providing your full name, email used for the account, billing date, and the last four digits of the card. Refunds are typically considered case‑by‑case, especially for recent renewals or duplicate charges. If you subscribed or paid through Apple, Google Play, Roku, Amazon, or your TV provider, you must follow that provider’s refund process, as they process and control the payment on Hillsong’s behalf.
Why do I see a small $0–$2 Hillsong Channel charge or a pending amount that disappeared?
Small temporary charges or pending amounts near $0–$2 are often authorization holds used by the payment processor to verify that your card is valid when you first sign up, update your payment details, or change currencies. These are not actual fees and should automatically drop off or reverse within a few business days, leaving only your actual subscription or purchase amount. If a small verification charge remains posted after several days, contact your bank and then reach out to Hillsong via hillsong.com/contact with a screenshot of the transaction.
Can Hillsong Channel charges be related to donations or conference streams instead of a TV subscription?
Yes. Some Hillsong Channel‑branded charges may be linked to one‑time or recurring donations made through Hillsong’s online giving tools, or to digital access for conferences, events, or live streams promoted through Hillsong’s media platforms. In these cases, you may see descriptors that include “Hillsong,” “Hillsong Channel,” or similar wording along with the amount you chose. Check your email for donation or event receipts from Hillsong and review any giving or event history in your Hillsong account to confirm the source of the charge.
How can I confirm which account or family member created the Hillsong Channel subscription?
Start by checking all email addresses used in your household for receipts or welcome emails from Hillsong, Apple, Google Play, Roku, Amazon, or your TV provider that mention Hillsong Channel or Hillsong content. Then, review the subscriptions section under each family member’s Apple ID, Google account, or streaming device profile to see whether a Hillsong‑branded subscription is active. Matching the billing date and exact amount on your bank statement to what you see in these accounts is usually the fastest way to identify who authorized the charge and through which platform.