HMSHost International

Restaurant86% confidence

HMSHost International operates food and beverage concessions in airports and other travel hubs worldwide, running a portfolio of branded restaurants, cafés, and bars.

Schiphol, Netherlands
hmshost.international
Owned by Avolta

About HMSHost International

HMSHost International is a global food and beverage operator that runs restaurants, cafés, bars, and quick-service concepts in airports, train stations, and other travel hubs. Headquartered at Schiphol, Netherlands, the company partners with well-known international and local brands to serve travelers in Europe, the Middle East, Asia-Pacific, and other regions. Instead of operating under the “HMSHost International” name alone, most locations trade under brand names you recognize—such as coffee shops, fast-casual restaurants, and airport bars—while the underlying merchant on your card statement may still reference HMSHost or a related legal entity.

A charge from HMSHost International typically appears on your bank or card statement after you purchase food or drinks at an airport or travel-hub location they operate. The descriptor may include the specific outlet name, an airport code (e.g., AMS, FCO, DXB), or just “HMSHost” or “HMSHost Intl.” Charges are usually one-time transactions for a meal, snacks, coffee, or bar tab, but you might also see separate lines for tips/gratuities if they’re added after the initial pre-authorization. In some cases, you may notice a temporary authorization hold (often slightly higher than your bill total) that later adjusts to the final amount once your bank processes the transaction.

If you’re unsure about an HMSHost International charge, start by matching the date, location, and amount with your travel itinerary, boarding passes, or emailed receipts from the day you passed through an airport or station. Check your card statement details for an outlet or airport name and compare it with any paper receipts you kept. To resolve questions, you can contact the specific restaurant (if listed on your receipt) or use the contact options on hmshost.international, providing the date, exact amount, and last four digits of your card so they can trace the transaction. For billing disputes or suspected fraud, contact your card issuer promptly to block further charges and initiate a chargeback investigation if needed.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to HMSHost International.

  1. HMSHostInt - AOOL Bilinga AU

Frequently Asked Questions

Why do I see an HMSHost International charge after passing through an airport?

HMSHost International operates many of the restaurants, cafés, and bars inside airports and other travel hubs, often under familiar brand names. When you pay at one of these outlets, the underlying merchant of record may appear as “HMSHost,” “HMSHost Intl,” or a combination of the outlet name plus HMSHost on your statement. Review where you were traveling that day and any food, coffee, or bar purchases you made at the airport.

The amount charged by HMSHost International is higher than my receipt—why?

There are two common reasons: added gratuity and currency conversion. If you left a tip on a signed card slip, the final posted amount will be higher than the initial pre-authorized total from the terminal. If you were traveling internationally, your card issuer may also convert the local currency to your home currency and add foreign transaction fees, making the posted amount appear higher than the printed local-currency receipt.

Why do I see two HMSHost International entries, including a pending charge or different amount?

Many airport restaurants and bars use a pre-authorization to confirm your card, especially for bar tabs or table service. You may first see a temporary hold (for example, €30.00) and later a final charge for the exact bill total (for example, €22.40). The pre-authorization should automatically drop off your account within a few business days; if it does not, contact your bank or card issuer to expedite the release.

Does HMSHost International offer any subscriptions or recurring meal charges?

HMSHost International does not typically sell recurring subscriptions to consumers; most charges are one-time restaurant, café, or bar transactions. If you see multiple charges over several days, it usually reflects separate purchases made during your trip (for example, breakfast before a flight and dinner during a layover). Recurring monthly charges are uncommon and may indicate a different merchant using a similar descriptor or potential misuse of your card, in which case you should contact your card issuer.

How can I get a copy of my receipt for an HMSHost International transaction?

If you remember the exact location, you can contact the specific restaurant or café directly—its name and sometimes contact details are usually printed on the original receipt. If you no longer have the receipt, visit hmshost.international and use their contact or customer service form with details such as the airport, outlet name (if known), date, time, currency, and amount, along with the last four digits of your card. With this information, HMSHost or the local operating entity may be able to locate and reprint or email a copy of your receipt.

How do I dispute or request a refund for an incorrect HMSHost International charge?

First, try to resolve the issue with the outlet where the purchase occurred, using the contact information on your receipt if available. Explain the discrepancy (for example, wrong amount, duplicate charge, or incorrect tip) and provide any supporting documents. If you cannot reach the outlet, contact HMSHost International via their website and your card issuer to report the problem. Your bank can begin a formal dispute (chargeback) while the merchant reviews the transaction.

Why is the HMSHost International charge in a foreign currency or different currency than I expected?

HMSHost International operates primarily in airports worldwide, so charges are usually processed in the local currency of the airport or train station where the outlet is located. Your bank then converts this to your home currency at its exchange rate, which may differ from the rate you see online and might include a foreign transaction fee. Sometimes terminals offer Dynamic Currency Conversion (DCC), allowing you to pay in your home currency at point of sale; if you selected that, the conversion rate on the receipt will govern the final amount.

What should I do if I don’t recognize any HMSHost International purchase at all?

Start by checking your travel history around the transaction date—look for any airport or station visits, even short layovers, when you may have bought coffee, snacks, or a meal. If the location or date still doesn’t match your activity, contact your card issuer immediately to report an unrecognized charge and request a new card number. You can also mention HMSHost International as the merchant so your bank can include that in their fraud investigation and chargeback process.

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