HS Caterer Pty Ltd

Restaurant90% confidence

HS Caterer Pty Ltd is an Australian hospitality company that operates cafés and retail food and beverage outlets within hospitals across New South Wales, including Newcastle, Tamworth, Belmont and other locations. The business provides a range of café, grab‑and‑go, and cooked meal offerings under in‑house brands such as Central Catering, Baratza, GOGO and Sista Wrap.

Newcastle, New South Wales, Australia
hscaterer.com.au

About HS Caterer Pty Ltd

HS Caterer Pty Ltd is an Australian hospitality company that operates cafés and retail food and beverage outlets primarily within hospitals across New South Wales, including sites in and around Newcastle, Tamworth, Belmont and other regional locations. Trading through in‑house brands such as Central Catering, Baratza, GOGO and Sista Wrap, they provide barista‑made coffee, café meals, grab‑and‑go snacks, cooked meals, and catering services for hospital visitors, staff and patients. Their outlets typically appear as hospital cafés, kiosks or canteens located in foyers, main entrances or staff areas.

A charge from HS Caterer Pty Ltd (or one of its brands like Central Catering, Baratza, GOGO or Sista Wrap) usually relates to a food or beverage purchase made at one of their hospital cafés or kiosks, or to a catering order for meetings, events, training sessions or ward functions. You might see a charge for a single in‑person transaction (such as coffee and a meal), multiple transactions on the same day if you tapped your card several times, or a larger amount for pre‑booked catering that was paid in advance or on the day of the event. In some cases, you may also see a small temporary “pending” card authorisation if your card was pre‑authorised before the final amount was processed.

If you’re unsure about a HS Caterer Pty Ltd charge, start by checking recent visits to NSW hospitals in areas like Newcastle, Tamworth or Belmont and look for food or coffee purchases made at on‑site cafés. Compare the date and amount with any paper receipts, email invoices or event catering confirmations you may have. For questions or to request a copy of a receipt, visit hscaterer.com.au to locate contact details for the specific outlet or head office, or call the hospital’s main switchboard and ask to be transferred to the café or catering manager. If you still don’t recognise the transaction, contact your bank to query or dispute the charge while the investigation is underway.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to HS Caterer Pty Ltd.

  1. HS CATERER PTY LTD TAMWORTH AUS

Frequently Asked Questions

Why do I see a charge from HS Caterer Pty Ltd on my bank statement after visiting a hospital?

HS Caterer Pty Ltd operates hospital cafés and food outlets across New South Wales, so any tap‑and‑go payment you made for coffee, meals, snacks or drinks at one of these venues may appear under their name. Even if the café signage uses a brand like Central Catering, Baratza, GOGO or Sista Wrap, the billing descriptor on your statement often shows as HS CATERER PTY LTD or a shortened variation.

The café I visited had a different name (e.g. GOGO or Sista Wrap). Why is the charge showing as HS CATERER PTY LTD?

HS Caterer Pty Ltd is the parent company behind several in‑house brands such as Central Catering, Baratza, GOGO and Sista Wrap. While the café or kiosk may trade under one of these brand names at the hospital, the legal entity processing your card payment is HS Caterer Pty Ltd, which is why this name appears in your banking app or statement.

What are typical charge amounts for HS Caterer Pty Ltd café purchases?

Most everyday purchases at HS Caterer‑operated cafés are modest transactions for coffee, drinks, snacks and meals, commonly ranging from a few dollars for a single beverage up to larger totals for multiple meals or family orders. Higher‑value charges may be related to catering orders for meetings or events, where platters or set menus are supplied for a group of people. If the amount seems unusually high for a single café visit, think back to any recent functions or catering you may have authorised at a hospital.

Could this be a catering or function charge rather than a regular café purchase?

Yes. HS Caterer Pty Ltd provides catering services for hospital meetings, training sessions, conferences and ward or staff events. These orders are often pre‑booked and then charged to a card on file or processed on the day of the event as a single larger transaction, which may appear on your statement under HS CATERER PTY LTD even if the event was organised under a ward, department or business name.

Why do I see a small pending or duplicated amount from HS Caterer Pty Ltd?

Some payment terminals may place a temporary pre‑authorisation on your card (for example, a small or rounded figure) to confirm the card is valid before settling the final purchase amount. In your online banking, this can look like a duplicate or extra charge. The authorisation hold should automatically drop off within a few business days, leaving only the final transaction; if it does not, contact your bank and, if needed, HS Caterer using the details on hscaterer.com.au.

How can I get a copy of my receipt or invoice for a HS Caterer Pty Ltd transaction?

If you need a receipt, first check whether you were given a paper docket at the time of purchase or an emailed invoice for any catering order. If you no longer have it, note the exact date, time, amount and hospital location from your statement, then visit hscaterer.com.au to find contact details or call the relevant hospital and ask for the café or catering manager; they can usually reprint or email a tax invoice if you provide the transaction details.

How do I dispute a HS Caterer Pty Ltd charge I don’t recognise?

Start by confirming that no family member, visitor or staff colleague used your card at a hospital café or for catering around the date of the charge. If it’s still unfamiliar, contact HS Caterer Pty Ltd using the information on hscaterer.com.au or via the hospital switchboard with your transaction details so they can look up the payment. If the charge appears to be incorrect or unauthorised, notify your bank or card issuer promptly to lodge a formal dispute or chargeback while the merchant’s investigation is underway.

Can I set up an account or recurring billing with HS Caterer Pty Ltd for regular catering?

Some hospital departments or corporate clients may arrange ongoing catering or charge‑on‑account setups directly with HS Caterer Pty Ltd, typically based on internal purchase orders or approved accounts rather than consumer subscriptions. If you see repeated similar‑amount charges, they may relate to multiple separate catering orders billed to the same card. For information about account facilities, speak with your hospital’s administration or contact HS Caterer via hscaterer.com.au to clarify how your organisation’s catering is being billed.

This merchant is in the Restaurant category

Browse all

Related Merchants

Airport Retail Enterprises
Delaware North
Boost Juice
Nando's
Shish Shawarma & Grill

Compare HS Caterer Pty Ltd

vsAirport Retail EnterprisesvsDelaware NorthvsBoost Juice

Got more mystery charges?

Paste your bank statement codes and we'll tell you exactly who charged you.

Find out who charged you