HubtersAI, LLC is a U.S.-based software company that develops AI-powered tools and SaaS platforms, including SRTGen for subtitles, Axols Local AI Tools, and WebAI.js for running AI models in the browser.
HubtersAI, LLC is a technology company focused on building AI-powered tools for creators and developers. Its products include SRTGen, an AI subtitle and SRT file generator that transcribes, translates, and styles captions for videos in over 100 languages, and Axols Local AI Tools, which provide local AI-powered subtitle, voice, and video utilities. The company also develops WebAI.js, a framework and model hub for running optimized AI models directly in the browser, helping developers integrate WebAI capabilities into their own applications.([srtgen.com](https://www.srtgen.com/en?utm_source=openai))
A charge from "HUBTERSAI, LLC WEBAI.AXOLSAI" on your statement is most likely related to a subscription or one‑time purchase for one of HubtersAI’s services—commonly SRTGen credits or subscriptions, Axols Local AI Tools, or WebAI.js-related services. These platforms use online billing, and payments are typically processed as SaaS subscriptions, pay‑as‑you‑go credit packs, or upgrades from free tiers once usage exceeds included limits. Depending on your plan, charges may recur monthly or correspond to larger one‑off credit purchases.([trustmrr.com](https://trustmrr.com/startup/hubtersai-llc?utm_source=openai))
If you’re unsure about the charge, first sign in to the SRTGen or Axols Local AI Tools account associated with your email address and check the billing or subscription section for recent invoices and payment history. You can also review email receipts sent at the time of purchase or renewal. If something doesn’t match your records, contact HubtersAI through the official support or contact links on their sites; they provide privacy policies, terms of service, and contact forms where you can request clarification, refunds in eligible situations, or cancellation of ongoing subscriptions. If you cannot locate an account and suspect fraud, you should immediately contact your bank or card issuer to dispute the transaction and request a card replacement.([srtgen.com](https://www.srtgen.com/?utm_source=openai))
Bank Statement Variations
2 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to HubtersAI, LLC.
Why do I see a charge from "HUBTERSAI, LLC WEBAI.AXOLSAI" on my card statement?
This descriptor typically corresponds to services provided by HubtersAI, LLC, such as SRTGen subtitle credits or subscriptions, Axols Local AI Tools, or WebAI.js-related services. If you recently purchased AI subtitle generation, local AI tools, or upgraded from a free plan on one of these sites, that transaction is likely what produced this charge. Check your SRTGen or Axols Local AI Tools account billing page and recent email receipts to confirm.([srtgen.com](https://www.srtgen.com/en?utm_source=openai))
What are common billing amounts for HubtersAI, LLC products like SRTGen or Axols Local AI Tools?
HubtersAI products usually bill in tiers—small charges may reflect lower-cost credit packs for SRTGen, while larger recurring amounts are often tied to monthly or annual subscriptions with higher usage limits or enterprise features on SRTGen or Axols Local AI Tools. Log in to your account and review the pricing or subscription page to match the exact plan or credit pack amount you purchased.([srtgen.com](https://www.srtgen.com/?utm_source=openai))
How can I cancel my SRTGen or Axols Local AI Tools subscription to stop future charges from HubtersAI, LLC?
To cancel, sign in to the relevant product (for example, SRTGen or Axols Local AI Tools), go to the account or billing/subscription section, and select the option to downgrade, pause, or cancel your plan. After cancellation, you typically retain access until the end of the current billing period, but no new renewal should be billed. If you can’t access your account, use the contact or support link on the site to request cancellation in writing.([srtgen.com](https://www.srtgen.com/?utm_source=openai))
How do I request a refund for a HubtersAI, LLC charge I don’t recognize or made by mistake?
First, review your SRTGen or Axols Local AI Tools account to see if the charge corresponds to a recent subscription renewal or credit purchase. If it was accidental or you believe it’s incorrect, contact HubtersAI using the support or contact form linked in the site’s footer (often found under Privacy Policy or Terms of Service). Provide the last four digits of your card, transaction date, amount, and any relevant email addresses so they can locate the payment and advise on their refund policy. If you suspect fraud and cannot match the charge to any account, contact your bank to dispute it.([srtgen.com](https://www.srtgen.com/?utm_source=openai))
Can HubtersAI, LLC place small temporary or test charges on my card?
Like many SaaS and online platforms, HubtersAI’s services may place a small temporary authorization hold when you add or update a payment method to verify the card. These amounts are usually low and should disappear or be reversed automatically within a few days and will not post as final charges. If a small test amount remains posted beyond a week, contact both HubtersAI support and your card issuer.([localai.tools](https://localai.tools/privacy-policy?utm_source=openai))
How can I contact HubtersAI, LLC about a billing question or suspicious charge?
Go to one of their product websites, such as SRTGen, Axols Local AI Tools, or WebAI.js, and scroll to the footer where you’ll find links like “Contact Us,” “Privacy Policy,” or “Terms of Service.” These pages list official contact forms or email addresses for HubtersAI, LLC. Use those channels to send details about the transaction in question. Avoid replying to random emails or using unofficial phone numbers when discussing billing.([srtgen.com](https://www.srtgen.com/?utm_source=openai))
I don’t remember creating an account, but I see a HubtersAI, LLC charge. How can I verify if it’s tied to one of my emails?
Try signing into SRTGen or Axols Local AI Tools with any email addresses you commonly use for online services, and use the “forgot password” option if needed. If an account exists under that email, you’ll receive a reset link and can then view billing history and invoices. If none of your emails return an account and family members also don’t recognize the purchase, treat the transaction as potentially unauthorized and contact your card issuer to investigate.([srtgen.com](https://www.srtgen.com/?utm_source=openai))
Is HubtersAI, LLC the same company as SRTGen or Axols Local AI Tools shown on the website footers?