Hulu

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Hulu is a subscription-based streaming service offering on-demand access to TV shows, movies, and original programming, primarily for viewers in the United States.

Santa Monica, CA
hulu.com
Owned by The Walt Disney Company

About Hulu

Hulu is a U.S.-based streaming platform that provides on-demand access to thousands of TV episodes, movies, documentaries, and Hulu Originals, along with options for live TV and premium add-ons. Its catalog includes next-day streaming of many current network TV shows, classic series, films from major studios, and exclusive original content. Hulu offers multiple subscription tiers, including ad-supported and ad-free plans, and bundles that may include Disney+ and ESPN+.

A Hulu charge on your bank or card statement typically relates to a monthly subscription fee for one of Hulu’s plans, a Hulu + Live TV package, or an added premium channel such as HBO Max, Showtime, Cinemax, or Starz. Charges are usually recurring and billed monthly on the same date, though you might also see prorated amounts if you switch plans mid-cycle or start a free trial that converts to a paid subscription. In some cases, a small temporary authorization may appear when you update your payment method.

If you’re unsure about a Hulu charge, start by logging into your Hulu account via the website or app and checking your Account > Subscription section to view your current plan, next billing date, and payment history. Confirm whether you have multiple Hulu accounts under different email addresses, or if your Hulu access is bundled through another provider (such as a mobile carrier, cable company, or the Disney Bundle). For billing issues or refund requests, you can visit help.hulu.com to access support via chat or phone; having your statement, the exact charge amount, and the last four digits of the charged card ready will make resolving questions easier.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hulu.

  1. HULU

Frequently Asked Questions

Why do I see a monthly charge from Hulu on my card statement?

This is most likely your recurring subscription fee for a Hulu plan, such as the ad-supported, ad-free, or Hulu + Live TV plan. Log in to your account at hulu.com, go to Account > Subscription, and you’ll see the exact plan and price associated with the charge.

How can I see which Hulu plan I’m being billed for and the next billing date?

Sign in at hulu.com, click your profile icon, select Account, then scroll to the Subscription section. There you’ll see your active plan(s), any premium add-ons, the monthly cost, and your next billing date.

How do I cancel my Hulu subscription so I stop getting charged?

To cancel, sign in at hulu.com, go to Account > Your Subscription, and click ‘Cancel’ or ‘Cancel Subscription.’ Follow the prompts to complete cancellation. If you’re billed through a third party (like Apple, Roku, Amazon, your cable company, or a wireless carrier), you’ll need to cancel directly through that provider’s account or app settings.

Can I pause my Hulu subscription instead of cancelling it?

Yes. Hulu allows eligible subscribers to pause their subscription for a limited period (usually up to 12 weeks). Go to Account > Subscription at hulu.com, choose ‘Pause your subscription,’ and select the pause duration. During a pause, you won’t be billed and won’t have access until your subscription resumes.

Why was I charged by Hulu after a free trial?

When you sign up for a free trial, Hulu requires a valid payment method and automatically converts your trial to a paid plan at the end of the trial period. If you don’t cancel before the trial ends, the first month’s subscription fee is charged on the day the trial expires. You can see the exact trial end date and first billing date in your account at signup and under Account > Subscription.

How do I request a refund for a Hulu charge I don’t recognize or believe is incorrect?

Hulu’s subscriptions are generally nonrefundable, but if you believe you were charged in error, go to help.hulu.com and contact support via live chat or phone. Provide the email address associated with the Hulu account (if known), the exact amount, the billing date, and the last four digits of the payment card. If you can’t locate any Hulu account tied to your email addresses, contact your bank or card issuer to dispute the charge.

Why do I see multiple Hulu charges or different amounts in the same month?

Multiple or varying charges can occur if you changed plans mid-cycle, added or removed premium channels, switched from standalone Hulu to the Disney Bundle, or if you have more than one Hulu account using different emails. Check your Subscription details and Billing History in your Hulu account, and verify whether you have access via another provider that might also be billing you.

Why is there a small temporary Hulu charge or a $1 authorization on my card?

Hulu may place a small temporary authorization on your card to verify your payment method when you sign up, update your card details, or re-activate your account. This isn’t an actual charge and should automatically disappear from your statement within a few business days, depending on your bank’s policies.

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