Hunter Express

Hunter Express is an Australian-owned courier and logistics company based in Villawood, New South Wales, providing express freight, heavy and bulky parcel transport, and home delivery services across metropolitan and regional areas. They work primarily with e‑commerce retailers, wholesalers, and other commercial customers to move cartons, pallets, and oversized items that are too large or heavy for standard parcel networks. Services typically include business-to-business linehaul, depot collection, residential delivery (including tail‑lift deliveries), and online tracking and proof-of-delivery through their website at hunterexpress.com.au.

A charge from “Hunter Express” or “HUNTER EXPRESS AUS” on your bank or card statement is usually related to freight or delivery costs. In many cases, you may have purchased an item from an online store or commercial supplier that uses Hunter Express as its transport provider, and the freight charge is billed separately under Hunter Express’s name. Other scenarios include paying a Hunter Express freight invoice directly (if you have a trade account), fees for redelivery or address correction, residential delivery surcharges for heavy/bulky items, or charges linked to booking a one‑off consignment online. You may also see temporary authorization holds if you paid online and the card was verified before the final invoice amount was settled.

If you’re unsure about a Hunter Express charge, first check recent purchases of furniture, appliances, gym equipment, building materials, or other bulky goods that required courier delivery, and review the order confirmation or invoice for freight details. You can search your email for “Hunter Express” or your supplier’s dispatch notices, which often include a Hunter Express consignment or tracking number. For billing questions, visit hunterexpress.com.au and use the Contact or Customer Service section to submit an enquiry, including your full name, the last four digits of the card, the date and amount of the charge, and any tracking or invoice numbers; or call the customer service phone number listed on their website. Common issues—such as double billing, incorrect address fees, or redelivery charges—are typically resolved by providing proof of the original order and delivery details, and by confirming whether the freight was billed by Hunter Express directly or through the retailer you purchased from.