Hurricane's Grill & Bar is an Australian steakhouse and grill restaurant group known for its premium steaks, ribs, burgers and seafood, with its original flagship location in Bondi Beach, Sydney.
Hurricane's Grill & Bar is an Australian steakhouse and grill restaurant group best known for its flame-grilled ribs, premium steaks, burgers, and seafood. The brand started with its flagship restaurant in Bondi Beach, Sydney, and has since expanded to multiple popular locations, including other venues around Sydney and selected sites interstate or overseas depending on the current portfolio. Hurricane's focuses on casual, family-friendly dining with a South African–influenced basting on its ribs and steaks, table service, a full bar, and options for group bookings and special occasions.
A Hurricane's Grill & Bar charge typically appears on your bank or card statement after you’ve dined at one of their restaurants or ordered takeaway/direct delivery from one of their venues. The descriptor may show as “HURRICANES GRILL,” “HURRICANES BAR,” or similar, often followed by the specific location (e.g., Bondi, Darling Harbour, Circular Quay). You might also see a charge if you’ve paid a deposit for a group booking, purchased a gift voucher, left a tip on a card payment, or placed an order via their online ordering system or a delivery partner where they process the payment. In some cases, a temporary pre-authorisation hold may appear when you open a bar tab or when the restaurant verifies your card, especially for large groups or bookings.
If you’re unsure about a Hurricane's Grill & Bar charge, start by checking recent dining, takeaway, or delivery orders you or family members may have made, including group meals where your card was used to pay or secure the booking. Locate any email or SMS confirmations from hurricanesgrillandbar.com.au or check receipts you may have kept from a recent visit. For questions about a specific transaction, contact the exact restaurant location (phone and contact details are listed on their official website) with the date, amount, and last four digits of your card so staff can look it up on their point-of-sale system. If you believe a charge is incorrect, the venue can usually adjust or refund it; if you suspect fraud, contact your bank or card issuer to dispute the transaction after attempting to confirm it with the restaurant.
Bank Statement Variations
1 known variations
These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Hurricane's Grill & Bar.
Why do I see a charge from Hurricane's Grill & Bar on my card statement?
Most Hurricane's Grill & Bar charges come from dining in at one of their restaurants, paying for takeaway, or placing an online order handled directly by the venue. The statement description may appear as “HURRICANES GRILL,” “HURRICANES BAR,” or include the location name (e.g., Bondi, Darling Harbour, Circular Quay). Check whether you recently visited one of their restaurants, attended a group dinner where your card was used, or ordered food for pickup or delivery.
What typical amounts do Hurricane's Grill & Bar charges appear for?
Hurricane's Grill & Bar is a full-service restaurant, so card charges can range widely depending on the size of your group and what you ordered. A single-person meal might appear in the range of roughly AUD $30–$70, while shared meals, ribs platters, steaks, drinks, and group bookings can easily run from AUD $100 to several hundred dollars. If the amount on your statement matches a recent dining experience or group event, it is likely the final bill including food, drinks, tax, and any tip you added.
Why is there a second or slightly higher Hurricane's Grill & Bar charge than I expected?
If you paid by card and added a tip, the final posted amount may be higher than the original authorisation slip you first saw. Sometimes your bank will first show a pending amount (for the pre-tip total) and then update it to the final amount with the tip included, or display both the pending and final for a short time. Also, if you were part of a group and your card was used as the primary payment, the bill may include items ordered by the whole table.
Does Hurricane's Grill & Bar place temporary holds or pre-authorisations on my card?
Some Hurricane's Grill & Bar locations may place a temporary pre-authorisation on your card when you open a tab at the bar, secure a large group booking, or when the payment terminal verifies your card. This can show as a pending charge, often for an estimated amount or a standard pre-auth value, and should drop off automatically within a few business days. If a pending amount does not clear or you see it convert into a final charge you don’t recognise, contact the specific venue or your bank for clarification.
How do I resolve a billing issue or request a refund from Hurricane's Grill & Bar?
For billing issues such as incorrect totals, duplicate charges, or items charged in error, contact the specific Hurricane's Grill & Bar location where you dined as soon as possible. Provide the transaction date, approximate time, amount, and the last four digits of your card so they can locate the payment in their system. If a mistake is confirmed, the venue can usually process a reversal or refund back to your original payment method, though the time it takes to appear will depend on your bank. If you cannot resolve it with the restaurant or suspect fraud, follow up with your card issuer to dispute the charge.
I see a Hurricane's Grill & Bar charge but don’t remember dining there—could it be from a booking deposit or voucher?
Yes, some Hurricane's Grill & Bar charges are related to deposits for large group bookings or purchases of digital or physical gift vouchers. In these cases, you may not yet have dined at the restaurant, but your card was charged at the time you made the reservation or bought the voucher. Search your email for confirmation messages or vouchers from hurricanesgrillandbar.com.au or from the booking platform they used, and contact the venue if you need details about how the deposit or voucher is applied.
How can I contact Hurricane's Grill & Bar about a charge on my statement?
Go to hurricanesgrillandbar.com.au and use the Locations or Contact section to find the exact restaurant you visited, along with its phone number and contact form or email. When you call or write, include your name, the charge amount, the date of the transaction, and the last four digits of your card so staff can look up the payment. If you are unsure which location processed the charge, your statement descriptor often includes a suburb or location name that can help you identify the correct restaurant.
Can I get an invoice or receipt for my Hurricane's Grill & Bar payment?
If you need a tax invoice or a copy of your receipt, contact the specific Hurricane's Grill & Bar location where you paid and request a reprint or electronic copy. You will usually need to provide the date and approximate time of your visit, the total amount, and how you paid (e.g., Visa, Mastercard). Many venues can email you a PDF tax invoice, which is useful for business expenses or reimbursement claims.