Iconosquare

Software95% confidence

Iconosquare is a social media analytics and management platform focused on Instagram, Facebook, TikTok, and other networks, providing tools for performance tracking, publishing, and reporting for brands and agencies.

Limoges, France
iconosquare.com

About Iconosquare

Iconosquare is a social media analytics and management platform used by brands, creators, and agencies to monitor and grow their presence on Instagram, Facebook, TikTok, LinkedIn, and other networks. Based in Limoges, France, Iconosquare offers tools for in‑depth performance analytics, competitor benchmarking, content scheduling, comment and message management, and automated reporting. The platform is subscription-based and is typically used by marketing teams, social media managers, and agencies who need professional‑grade insights and collaboration features.

A charge from ICONOSQUARE or ICONOSQUARE.COM on your bank or card statement usually relates to a subscription for their analytics and publishing platform. This may be a monthly or annual plan (such as Pro, Advanced, or an Enterprise/custom plan), a renewal after a free trial, or an upgrade from a lower tier to a higher tier. You may also see temporary authorization holds when you first add or update a payment method, or when starting a trial that converts to a paid plan at the end of the trial period.

If you do not immediately recognize the Iconosquare charge, start by checking whether you (or someone else on your team) uses Iconosquare for managing social media accounts. Log into your account at iconosquare.com to review your current plan, billing history, invoices, and renewal date under the Billing or Account section. If you still have questions, contact Iconosquare support via the in‑app support widget or their Help Center; be ready to provide the last four digits of the charged card, the exact amount, and date of the transaction so they can locate the payment. Common issues such as cancelling a subscription, stopping auto‑renewal, or updating billing details can usually be resolved directly in the account settings or by reaching out to their support team before the next renewal date.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Iconosquare.

  1. Iconosquare Limoges FRA

Frequently Asked Questions

Why was I charged by Iconosquare this month?

Iconosquare operates on a subscription model, so most charges are for a monthly or annual plan used for social media analytics and publishing. Common reasons include a regular subscription renewal, the end of a free trial converting into a paid plan, or an upgrade to a higher tier (for example, moving from Pro to Advanced). You can confirm the source of the charge by logging into iconosquare.com and checking the Billing or Subscription section for your next and last billing dates.

What are typical Iconosquare subscription prices I might see on my statement?

Iconosquare offers several tiers, with monthly amounts commonly in the range of roughly $60–$120 USD per month for self‑serve plans when billed monthly, and discounted rates when billed annually. Charges may appear as a single annual payment (often several hundred dollars) if you chose annual billing at signup. Enterprise or large‑team plans may show higher custom amounts negotiated by contract. Your exact price, currency, and tax will be listed on the invoice available in your Iconosquare account.

How do I cancel or stop future Iconosquare charges?

To cancel, sign in at iconosquare.com, go to your Account or Settings area, then open the Billing/Subscription section and select the option to cancel or turn off auto‑renewal. Once cancelled, your account typically remains active until the end of the current paid period, and you will not be charged again unless you reactivate. Make sure to complete the cancellation before your renewal date, as Iconosquare generally does not offer partial refunds for unused time in a billing cycle.

Why did I get charged after an Iconosquare free trial?

When you start an Iconosquare free trial, you are usually required to enter a payment method and select a plan. At the end of the trial, the subscription automatically converts to a paid plan and the card on file is charged for the first billing period unless you cancel before the trial end date. You can check your trial start and end dates, as well as any resulting invoices, in your account’s Billing section.

I see a small or pending Iconosquare charge—what is this?

A small or pending Iconosquare amount (sometimes just a few units of your local currency) is often an authorization hold placed by their payment processor to verify your card when you sign up or update payment details. This is not a final sale and should either disappear or change into the actual subscription amount within a few business days. If the pending amount does not clear or looks incorrect, contact your bank and reach out to Iconosquare support with a screenshot of the transaction.

How can I get an invoice or receipt for my Iconosquare charge?

Log in to iconosquare.com and navigate to your Account or Billing area, where you can download invoices and receipts for all past payments. Each invoice shows the plan name, billing period, tax (if applicable), and the last four digits of the charged card. If you need a company name, VAT number, or other details updated on your invoices, contact Iconosquare support so they can adjust your billing profile for future invoices.

How do I contact Iconosquare about an unexpected charge or refund request?

You can contact Iconosquare through the in‑app support chat or via their Help Center, accessible from iconosquare.com, where you can submit a support request. Provide the email associated with your Iconosquare account, the exact charge amount, date, and the last four digits of your card so they can locate the transaction quickly. Their team can confirm what the charge relates to, help with cancellations, and advise whether a refund is possible under their current policies.

Can I pause my Iconosquare subscription instead of cancelling?

Iconosquare’s ability to pause a subscription instead of fully cancelling depends on your specific plan and current policies. Some customers may be able to downgrade to a lower tier or switch from monthly to annual (or vice versa) through the Billing section to reduce costs without losing access entirely. If you want to temporarily stop service, contact Iconosquare support to ask about available options for pausing, downgrading, or adjusting your plan before your next renewal date.

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