Indesign Media

Other80% confidence

Indesign Media Asia Pacific is a privately held media company focused on architecture, design, and related industries across the Asia Pacific region, publishing print and digital titles and running design events and awards.

Sydney, New South Wales, Australia
indesign.com.au

About Indesign Media

Indesign Media Asia Pacific (often appearing as “INDESIGN MEDIA”, “INDESIGNLIVE” or similar on your statement) is a privately held media and events company based in Sydney, Australia. They publish Indesign magazine and companion digital platforms focused on architecture, interiors, and design across the Asia Pacific region, along with related titles such as Habitus Living and Lookbox Living. Beyond publishing, they produce industry events, awards programs, and digital advertising solutions for design brands and professionals.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

A charge from Indesign Media typically relates to a subscription to Indesign magazine (print and/or digital), a one‑off purchase of a single issue, a ticket or registration for a design event or awards program, or advertising and sponsorship services booked through their media team. Magazine subscriptions are sold in bundles of 4, 8, or 12 issues for Australian and international customers, while single issues may also be purchased, including digital copies via the Indesign app (often around AU$5.99 per digital issue). These charges may recur at the end of your chosen subscription period if you opted into an ongoing plan, and you might also see temporary authorization holds when first adding or updating a card, which usually drop off within a few days.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

If you’re unsure about a charge, start by checking your email for an order confirmation from subscriptions@indesign.com.au or invoices from their sales or media teams, and review any recent event registrations, competition entries, or advertising bookings made via indesign.com.au or partner sites. You can contact Indesign Media about billing by emailing subscriptions@indesign.com.au for magazine charges, or info@indesign.com.au / mediateam@indesign.com.au for general and advertising queries; they also list a Sydney office phone number at +61 2 9368 0150 on their legal and contact pages. When you reach out, include your full name, billing address, the last four digits of the card, and a screenshot of the charge so they can locate your account quickly—most issues such as duplicate orders, address errors, or missing issues can be resolved by adjusting your subscription or issuing replacement copies in line with their subscription terms.([indesignlive.com](https://www.indesignlive.com/subscription-terms-and-conditions?utm_source=openai))

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Indesign Media.

  1. InDesign Sydney AU

Frequently Asked Questions

What products or services usually lead to a charge from Indesign Media on my bank statement?

Most Indesign Media charges come from subscriptions to Indesign magazine (print or print+digital), purchases of single issues (including through the Indesign app), or registrations for design events and awards. If you are a design professional or brand, the charge could also relate to digital or print advertising booked via Indesign’s media sales team.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

What are the typical subscription prices that might match the amount I’m seeing?

As of early 2026, Indesign’s Australian print subscriptions commonly appear in amounts like AU$60 (4 issues), AU$105 (8 issues), or AU$155 (12 issues), while international subscriptions are listed around AU$110, AU$200, or AU$240 for the same bundles. Digital issues purchased via the Indesign app are promoted as being available from about AU$5.99 per issue, so smaller charges in that range may relate to single digital copies. Exact totals on your statement can vary with currency conversion and any local bank fees.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

Why do I see a recurring Indesign Media charge even though I thought I made a one‑time purchase?

If you selected a subscription option rather than a single‑issue purchase, your card may be billed each time your subscription renews at the end of the chosen term (for example, after 4, 8, or 12 issues). Some offers default to continuing service unless you contact Indesign to change or stop your subscription, so the charge may represent an automatic renewal of an existing account rather than a new order. Check your confirmation emails and any renewal notices from subscriptions@indesign.com.au for your subscription length and next billing date.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

How do I cancel or change my Indesign magazine subscription to stop future charges?

To cancel, pause, or change your subscription, email subscriptions@indesign.com.au and include your name, delivery address, order number (if available), and details of the change you want (e.g., cancel at current term end or switch to a shorter package). You can also use the “Manage your account” or “Ask a question” links on the subscription page to access your account details. Indesign’s terms state that flat‑rate subscriptions are generally non‑refundable after 30 days from purchase, but they can still stop future renewals or consolidate duplicate subscriptions so they don’t keep billing you.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

What is Indesign Media’s refund policy if I was charged by mistake or received duplicate issues?

Indesign’s subscription terms note that subscriptions are normally non‑refundable after 30 days from purchase, but they do replace damaged or undelivered magazines at no cost if you notify them within the specified timeframe. If you believe you were charged in error (for example, a duplicate order or overlapping gift and personal subscriptions), contact subscriptions@indesign.com.au with proof of the duplicate charge; in many cases they will merge subscriptions to extend your term or work with you on a remedy consistent with Australian consumer law.([indesignlive.com](https://www.indesignlive.com/subscription-terms-and-conditions?utm_source=openai))

Why do I see a small or pending Indesign Media charge that later disappears or changes amount?

When you first subscribe or update your payment method, Indesign Media’s third‑party payment processor may place a small temporary authorization on your card to verify it, which can appear as a low or pending amount that later drops off. The final posted amount will usually match your actual subscription or purchase price in Australian dollars, converted by your bank into your local currency, which may differ slightly from the original figure you saw at checkout.([indesignlive.com](https://www.indesignlive.com/subscription-terms-and-conditions?utm_source=openai))

How can I contact Indesign Media about a charge I don’t recognize?

For magazine and subscription‑related charges, email subscriptions@indesign.com.au with your full name, mailing address, and a screenshot of the transaction so they can locate your record. For general billing or advertising‑related invoices, you can reach them via info@indesign.com.au or mediateam@indesign.com.au, or by phone at +61 2 9368 0150 at their Sydney office; include the transaction date, amount, and last four digits of your card to speed up the investigation.([indesignlive.com](https://www.indesignlive.com/legal-privacy?utm_source=openai))

Could this Indesign Media charge be related to an event, award entry, or advertising instead of a magazine subscription?

Yes. Indesign Media also runs design events and award programs (such as the INDE.Awards and Indesign: The Event) and sells digital and print advertising packages across their architecture and design platforms. If you or your company recently registered for an event, submitted an awards entry, or booked advertising with their media team, the associated fee may appear on your statement under an Indesign Media descriptor rather than the specific event or campaign name.([indesignlive.com](https://www.indesignlive.com/subscription?utm_source=openai))

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