Influential

Software50% confidence

Influential is an AI-driven influencer marketing and social data platform that connects brands with social media creators to run targeted, measurable campaigns.

Las Vegas, Nevada, United States
influential.co

About Influential

Influential is a marketing technology company that uses artificial intelligence, social data, and audience insights to match brands with social media creators and run influencer marketing campaigns. The platform provides tools for campaign planning, creator selection, content activation, and performance tracking across major social networks, helping brands reach specific demographics and measure real-world outcomes like engagement, web traffic, and sales.([influential.co](https://influential.co/?utm_source=openai))

A charge labeled “WM INFLUENTIAL XXX-XXX-7957 TN XXXX1025” likely reflects a card-not-present transaction processed under a billing descriptor that includes internal or processor-related text (“WM” and trailing digits) plus the merchant name “Influential.” The phone number and “TN” portion typically indicate a billing-support or customer-service line registered in Tennessee, which may be used by the processor or a finance/back-office provider rather than the company’s main headquarters. This kind of descriptor could appear after a one-time campaign fee, a SaaS-style platform fee, or recurring billing tied to an ongoing marketing or analytics service agreement.

If you see this charge and are unsure about it, start by checking any contracts, SOWs, or platform agreements you have for influencer marketing, AI-based social analytics, or brand campaigns with Influential or agencies that might bill through them. Look for onboarding emails, invoices, or a client portal login that reference “Influential” or an associated agency. To resolve questions, gather your statement details (date, amount, last four digits of the card, and any invoice numbers) and contact the finance or support contact listed in your contract or in your Influential client portal. If you cannot identify any relationship with this company and no one in your organization authorized influencer marketing services, contact your card issuer promptly to dispute the transaction and request a new card number if fraud is suspected.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Influential.

  1. WM INFLUENTIAL XXX-XXX-7957 TN XXXX1025

Frequently Asked Questions

Why do I see a charge from Influential on my card statement labeled as “WM INFLUENTIAL” with a Tennessee phone number?

Many processors append internal codes or partner identifiers in the descriptor, so “WM INFLUENTIAL XXX-XXX-7957 TN” is likely a billing label that includes both the merchant name (Influential) and processor or support details. The Tennessee phone number is usually a billing-support line rather than the company’s physical headquarters. Review any influencer marketing or social data agreements your organization has signed to confirm if this charge aligns with a recent campaign or platform fee.

Is the WM INFLUENTIAL charge a one-time campaign cost or a recurring subscription?

Influential can bill either as one-time campaign fees (for specific influencer activations) or as recurring platform or retainer-style fees, depending on your contract. Check your service agreement or recent invoices to see if you are on a monthly, quarterly, or campaign-based billing schedule and whether the charge date matches your agreed billing cycle.

How can I verify that this WM INFLUENTIAL charge is legitimate for my company?

Start by matching the charge amount and date to a signed SOW, IO, or contract, then cross-check against invoices sent by Influential or your media/creative agency. Log into any client portal you were provided to view billing history, and confirm internally with your marketing or social media team that a campaign or platform activation was authorized around that time.

How do I cancel or pause services so future WM INFLUENTIAL charges stop?

Review the termination and notice terms in your Influential or agency agreement—many contracts require written notice (for example, 30 days) to cancel or pause services. Submit a formal cancellation request to your account manager or the billing contact listed in the contract, and ask for written confirmation of the effective end date and any final charges.

How do I request a refund or credit for a WM INFLUENTIAL transaction I don’t recognize or disagree with?

First, contact your Influential account manager or billing contact with the transaction date, amount, and last four digits of the card used, explaining why you believe the charge is incorrect. Ask for a copy of the related invoice and campaign details. If you cannot reach them or you still dispute the charge after their response, contact your card issuer to open a dispute, providing any documentation showing lack of authorization or mismatch with your contract.

What are common dollar amounts for charges from Influential?

Amounts can vary widely because Influential typically works on custom campaigns and enterprise-style engagements. Charges may range from smaller test budgets to larger multi-campaign or retainer invoices. To understand whether an amount is typical for you, compare it with previous invoices for similar campaign scopes or with the budget levels specified in your SOW.

Why do I see a pending or temporary WM INFLUENTIAL authorization that later disappears or changes amount?

Some platforms or processors place an initial authorization hold on your card to verify the payment method before posting the final charge. This can appear as a pending WM INFLUENTIAL transaction that later clears or is replaced by the finalized amount once the invoice is processed. If a pending hold remains for more than a few business days, contact your card issuer to confirm its status.

How can I contact Influential if I need to talk to someone about a WM INFLUENTIAL charge?

If you are an existing client, the fastest path is to reach out directly to your assigned account manager or to the billing email listed in your contract or onboarding documents. You can also visit influential.co or influential.com to find corporate contact information and use their general contact form, providing your company name, a brief description of the billing issue, and the exact details from your card statement so they can route your inquiry to finance or support.

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