Integrity Systems Company

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Integrity Systems Company (ISC) is an Australian agribusiness service organization that manages the red meat industry’s integrity and traceability programs, including the Livestock Production Assurance (LPA) scheme, National Vendor Declarations (NVDs) and the National Livestock Identification System (NLIS). It administers fees, accreditation and supporting systems used by livestock producers and supply chain participants.

North Sydney, New South Wales, Australia
Owned by Meat & Livestock Australia

About Integrity Systems Company

Integrity Systems Company (ISC) is an Australian agribusiness service organisation that underpins the red meat industry’s integrity and traceability programs. A wholly owned subsidiary of Meat & Livestock Australia, ISC develops and manages systems such as Livestock Production Assurance (LPA), National Vendor Declarations (NVDs – including eNVD), and the National Livestock Identification System (NLIS). These programs support on‑farm assurance, food safety, animal welfare, and traceability requirements for cattle, sheep, goats and other livestock across Australia, and are used by producers, feedlots, saleyards, agents, and processors.

A charge from Integrity Systems Company (or “INTEGRITY SYSTEMS CO”, “ISC”, “LPA/ISC”, “NVD/ISC”, or similar) typically relates to livestock accreditation, property or PIC-based fees, or documentation services. Common reasons include LPA accreditation or reaccreditation fees, purchasing or postage of printed NVD booklets, fees linked to certain NLIS database services, or other integrity program participation charges. You may also see a charge when you renew an existing LPA accreditation, update your details and pay an associated fee, or process orders and services via the ISC website or related industry portals; these are generally one‑off or periodic (e.g., every few years) rather than monthly subscriptions.

To verify or resolve a charge, first check recent activity for your Property Identification Code (PIC), LPA account, NLIS account, or any recent orders of NVD books or related services. Log into the LPA or NLIS portals via integritysystems.com.au to review your accreditation status, invoices, and order history. If you still don’t recognise the transaction, contact Integrity Systems Company using the details on their website (phone and email support are available during Australian business hours) and have your PIC, ABN (if applicable), invoice number, and the exact amount/date of the bank charge ready. They can confirm what the fee relates to, correct billing details if a wrong card was used, and advise on refunds or reversals where appropriate.

Bank Statement Variations

1 known variations

These are the raw merchant codes that appear on bank and credit card statements that we've identified as belonging to Integrity Systems Company.

  1. ISC LPA* INV4241844 +61294639333 AU

Frequently Asked Questions

What types of fees does Integrity Systems Company usually charge?

ISC charges are commonly for Livestock Production Assurance (LPA) accreditation or reaccreditation linked to a Property Identification Code (PIC), as well as for ordering printed National Vendor Declaration (NVD) booklets. In some cases, you might also see charges connected with certain NLIS or integrity program services administered through their online portals. These are typically one‑off or periodic fees, not ongoing monthly subscriptions.

How much does LPA accreditation or reaccreditation with ISC usually cost?

LPA accreditation and reaccreditation are charged per Property Identification Code (PIC) at a set fee determined by Integrity Systems Company and the industry. The amount can change over time, and may be subject to GST, so you should check the current fee schedule by logging into your LPA account via integritysystems.com.au or reviewing your latest invoice or email from ISC. If a charge on your statement roughly matches the current LPA fee for one PIC (or multiple PICs), it is likely linked to an accreditation or renewal payment.

Why do I see an Integrity Systems Company charge when I didn’t order anything recently?

You may be seeing a scheduled or triggered accreditation-related fee rather than a new product order. For example, if your LPA accreditation was due for renewal, someone in your business or your agent may have completed the reaccreditation process and paid the fee on your behalf using your card. Check with anyone who manages your livestock compliance, your accountant or bookkeeper, and log into the LPA portal to see whether a recent renewal or update was processed around the same date as the charge.

How can I cancel or avoid future Integrity Systems Company charges?

ISC does not typically operate on automatic monthly subscriptions, but some fees are periodic (for example, when LPA accreditation is due for renewal for a PIC). To avoid unexpected charges, keep track of when your LPA accreditations are due and decide in advance whether you wish to maintain accreditation for each PIC. If you no longer wish to participate in a particular program or hold LPA accreditation for a property, contact ISC or update your details via the LPA portal to discuss cancelling or changing your accreditation status before the next renewal is due.

How do I get a receipt or tax invoice for an Integrity Systems Company charge?

Log into the relevant ISC portal (for example, LPA, NLIS, or the NVD ordering system) using the same account that was used to make the payment. In your account dashboard, you can usually view past transactions, download tax invoices, and confirm the payment method used. If you can’t locate the documentation, contact ISC support via the details on integritysystems.com.au and provide your PIC, business name, and the charge amount and date so they can email you a copy of the invoice.

How do I request a refund or dispute a charge from Integrity Systems Company?

If you believe you were charged in error—such as for the wrong PIC, duplicate payment, or an order you didn’t receive—contact ISC directly rather than going straight to your bank. Visit integritysystems.com.au and use the listed phone number or email address (often under ‘Contact us’ or ‘Help’) and provide your PIC, invoice number (if available), and full details of the issue. ISC can investigate whether the fee was correctly applied, adjust your account if necessary, and advise whether a refund or credit is possible under their current policies.

Why does the amount charged by Integrity Systems Company not match my NVD book order total exactly?

If the amount seems slightly higher or lower than you expected for printed NVD books, it may include GST, postage, or handling fees that were added at checkout. It’s also possible that multiple items (for example, more than one NVD book or services for multiple PICs) were paid in a single transaction. Check your order confirmation email or log into your ISC account to see the line‑item breakdown; if it still doesn’t add up, contact ISC to confirm the pricing applied to your order.

How can I contact Integrity Systems Company about a charge on my bank statement?

Go to integritysystems.com.au and navigate to the ‘Contact’ or ‘Help’ section, where you’ll find phone and email details for LPA, NLIS, and general ISC support. Phone support is generally available during standard Australian business hours, and email or online enquiry forms can be used outside these times. When you contact them, have your PIC, full name or business name, best contact details, and the exact charge amount, date, and the last four digits of the card used so they can quickly locate the transaction.

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